Technical Support - MacStore Santa Catarina

Description

Job Summary: We are seeking Technical Support staff for MacStore Santa Catarina, where you will provide personalized assistance and first- and second-level support to Apple users as part of our team. Key Highlights: 1. Opportunity to start your professional career at MacStore 2. Necessary technical training for your position and lifelong experience 3. Apple Certified Macintosh Technician certification Vacancy: Technical Support - MacStore Santa Catarina!! · At MacStore, we want you to join this great team and launch your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Santa Catarina MacStore, the leading Apple product and service distributor in Latin America. (APR Apple Premium Reseller). At MacStore, you will receive the necessary technical training for your position and gain experience that will last a lifetime. The position is Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $11,000.00 (salary growth and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (paid to permanent staff) Face-to-Face Life Bonus: $2,500.00 Statutory and above-statutory benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement. Ongoing training. Additional Benefits after 3 Months (Permanent Staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Time availability. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or from 12:00 p.m. to 9:00 p.m. (rotating weekly days off). Availability to undergo training at MacStore Galerías Monterrey. -Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist