Field Technical Support - Telecommunications

Description

Position Summary: We are seeking a Field Technical Support Engineer to diagnose failures, perform repairs, and track incidents, ensuring timely resolution of technical issues. Key Highlights: 1. Field technical support and telecommunications experience 2. Ongoing training as a Field Engineer 3. Timely resolution of technical incidents in the field Compusof México We are looking for your talent as Field Technical Support in Monterrey. Requirements: Technical degree in computer science, systems, or equivalent in a related field Experience as a field technical engineer in telecommunications, systems, technical support, or related areas (at least 6 months of experience) Knowledge: Computer equipment maintenance and repair. Laser printers. Telephony and networking (basic) Structured cabling (desirable) Router, switch, and hub configuration.* Responsibilities: Diagnose faults reported by the client. Replace parts, track incidents, provide service, and close reports. 100% FIELD Job Responsibilities: Promptly resolve incidents and/or technical fault requests from users within the timeframes established with the client. We Offer: Training as a Field Engineer Ongoing training. Statutory benefits Per diems Work Schedule: 100% On-site field work Attendance at locations outside the employee's city of residence.-Requirements- Minimum Education: Upper Secondary Education - Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory