Browse
···
Log in / Register
Job Summary: As a Giorgio Armani Corporation associate, you will be part of a diverse team driving sales and delivering an exceptional client experience—blending entrepreneurial spirit with passion for the brand. Key Highlights: 1. Be part of a diverse and dynamic team representing the Armani brand. 2. Develop a client base and shape the brand experience. 3. Act as a client advisor, sharing product knowledge. SUCCESS DESCRIPTION As a Giorgio Armani Corporation associate, you will be part of a diverse team, collaborating to drive sales and deliver an outstanding client experience that embodies the brand. Your ability to combine entrepreneurial spirit, passion for the brand, exemplify company values, and possess retail / luxury business knowledge will significantly influence the client experience. As a client advisor, you will support the execution of marketing and client relationship strategies. Your daily presence on the sales floor will enable you to develop a client base, drive store revenue, and shape the brand experience. To succeed in this role, you will operate with integrity, demonstrate strong teamwork mindset, and be results-oriented. As a member of the sales-driving team, you will act as a client advisor, share product knowledge, and deliver the highest level of service. *Our team’s mission is to passionately convey Giorgio Armani’s vision.* QUALIFICATIONS AND SKILLS * Retail experience preferred in a similar role * High school diploma / GED preferred * Excellent communication skills (verbal and written) and demonstrated passion for teamwork * Proficiency in using technical client-engagement tools (e.g., CRM, WeChat, etc.) is preferred * While not required, fluency in Italian, Spanish, French, Mandarin, or other languages is considered a significant asset * Ability to work a flexible schedule, including holidays, evenings, and weekends DUTIES AND RESPONSIBILITIES DRIVE RESULTS * Achieve or exceed sales targets set by leadership. * Responsible for meeting key performance indicator (KPI) goals, such as units per transaction (UPT), conversion rate, and client accessibility. * Leverage available sales tools to ensure clients receive service tailored to their needs—e.g., virtual selling, OMNI channel, trend sharing, etc. EXCELLENCE IN CLIENT EXPERIENCE * Welcome clients and build connections to strengthen their relationship with the Company. * Know all collections and share product knowledge (e.g., fit, style, trends, craftsmanship, etc.) with clients. * Execute customer relationship management (CRM) strategies to ensure accessibility expectations are met. * Collaborate as a team to deliver a client-centric sales experience representative of the brand and aligned with key performance indicators (KPIs), i.e., conversion and UPT targets. * Ensure robust execution of the OMNI channel, client initiatives (CRM), and chargeback shipments. TEAM CULTURE * Contribute to a positive, energetic team culture and celebrate individual/team achievements. * Collaborate with colleagues to foster cohesion and mutual trust. * Seek self-development opportunities, share knowledge, and support others in doing the same. * Responsible for attending all training programs, including Client Journey, OMNI Channel, etc. * Understand your role and the impact of your position on the team and business. VISUAL * Support visual merchandising, presentation, and brand standards. * Support execution of all corporate merchandising directives and floor sets. * Ensure the sales floor is neat, clean, organized, and reflects the correct visual image. * Maintain a navigable back-of-house (BOH) area by ensuring compliance with safety standards. * Report and resolve replenishment issues in partnership with inventory and management teams. OPERATIONAL EXCELLENCE * Participate in inventory counts. * Ensure proper and efficient maintenance of all BOH systems—including stock shipment receiving, transfers, markdowns, and handling of defective merchandise. * Responsible for accuracy when using POS, inventory management systems, and any other store systems (e.g., CRM). * Ensure compliance with all company policies and procedures. COST OPTIMIZATION * Participate in cost control by monitoring expenses and conserving supplies. The selected candidate will receive a base salary plus the opportunity to participate in a bonus or commission plan (brand-dependent), along with a comprehensive benefits package compliant with applicable law, employee discounts/benefits, and savings plans with employer contributions. Note: Availability of these benefits and perks may be subject to work location and employment type, and may have certain eligibility requirements.
