Job Summary: We are seeking a Last Mile Logistics Process Trainer to train leaders and new hires, ensure proper training delivery, and enhance the learning experience. Key Highlights: 1. Operational and logistics process training. 2. Development of standards and improvement initiatives. 3. Data analysis for continuous improvement. **DESCRIPTION** --------------- Base monthly salary: $18,000 MXN gross plus benefits exceeding statutory requirements. Location: Schedule: Availability to rotate shifts At Amazon, we are working to be the most customer-centric company in the world. To achieve this, we need exceptionally talented, bright, and motivated people. That’s why we’re looking for individuals ready to Work Hard, Have Fun, and Make History as a Last Mile Logistics Process Trainer. Job Responsibilities and Objectives: * Serve as a process supervisor and train leaders and new hires. * Understand, master, and become an expert in standard processes to ensure proper training delivery. * Provide ongoing support and monitoring to Delivery Associates to assist their learning curve. * Deliver training, identify development opportunities, and coach Supervisors and Associates. * Ensure training records remain up to date. * Use and analyze data daily to improve the learning experience for new hires and Associates. * Provide feedback to the Operations team, including Leadership, on trends and performance of new employee cohorts. * Complete tests/audits and follow up on resulting actions. * Organize (course assignments) and monitor cross-training for operations to support maximum skill requirements. * Collaborate with operations on a skills matrix to highlight gaps for critical role training. * Support operations in developing and delivering training for critical roles. * Improve processes based on feedback collection and data analysis. * Attend meetings as required and provide requested information on time. * Partner with managers to improve new hire performance and identify performance opportunities. \#AmazonMexico \#Learning Key job responsibilities * 1\+ years of experience in Training Teams, Operational and Logistics Process Training. * 1\+ years of experience in developing standards and improvement initiatives. * Completed high school minimum; bachelor’s degree preferred. * Data handling and information analysis skills. * Excellent proficiency with applications and technologies. * Availability to work rotating shifts, including nights when necessary. **BASIC QUALIFICATIONS** ------------------------ * 1\+ years of experience with Microsoft Office products and applications. * High school diploma or equivalent. * Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. * Work 40 hours/week, and overtime as required. **PREFERRED QUALIFICATIONS** ---------------------------- * Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach. * 1\+ years of experience in Last Mile Delivery Process. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.