COLLECTION MANAGER Location: Monterrey Poniente Concredito, a Gentera Group company, is seeking talented individuals due to growth. Join our team! We are a digital company with over 20 years of experience providing financial services to the mass market. Objective: Portfolio management and recovery for our Businesswomen (Clients) Requirements: Customer service Debt collection management Negotiation, persuasion, and communication with customers Knowledge and use of digital platforms Ability to operate a motorcycle (valid Class D motorcycle license) Availability for 100% operational work We Offer: Attractive salary Statutory and above-standard benefits Grocery vouchers worth 12% of gross base salary Gasoline voucher card Life insurance equivalent to 48 months of salary Major Medical Expense Insurance Savings fund 30-day Christmas bonus Savings fund Profit sharing Training bonus Attractive commissions Work tools (mobile phone, motorcycle, protective gear, uniforms) Must be able to ride a motorcycle (valid license) Agreements and discounts with over 250 companies (various services) Flexible benefits package Career and life development plan Job stability **Requirements** * Minimum education: Upper secondary education — General High School * 3 years of experience * Age: between 30 and 45 years * Skills: Adaptability to change, Analysis, Customer attention, Communication and persuasion, Management, Negotiation, Organization, Goal orientation, Planning, Reporting, Customer service, Customer support, Self-improvement, Technology, Teamwork * Driver's licenses: D