Nextgen, a company from Tamaulipas with over 15 years of presence in the region, is looking for talent for a Technical Support position; we offer a pleasant work environment and a culture focused on goal achievement. We require a candidate with the following characteristics: Computer Systems Engineer or related field Experience: 6 months to 1 year in a similar role Skills: * Problem analysis ability * Responsibility * Organization * Customer service attitude * Proactivity Technical knowledge: * Experience with helpdesk systems, for example: Zoho * Knowledge of MySQL * Knowledge of ERP * Basic knowledge of networks, operating systems, and databases. Main responsibilities: * Software/hardware installation * Onsite and remote user support Job type: Full-time Workplace: Onsite