Hotel Receptionist

Description

Job Summary: Holiday Inn Coatzacoalcos is seeking an experienced receptionist with an extroverted personality and a natural talent for customer service, focused on making guests feel at home. Key Highlights: 1. Dynamic role involving customer service and cash handling. 2. Opportunity to exceed guest expectations. 3. Work environment that values exceptional service. Holiday Inn Coatzacoalcos requires the talent and skills of an experienced front office team member. The successful candidate must be extroverted and friendly, with an outgoing personality and a natural talent for customer service. We want our guests to feel at home. **Key Responsibilities:** * Process guest check-in and check-out upon arrival at the hotel. * Answer customer phone calls. * Anticipate guest needs and suggest local attractions to satisfy and exceed guest expectations. * Maintain consistent communication with guests. * Cash handling. **Requirements:** * Completed bachelor's degree (Tourism, Business Administration). * **Minimum 1 year of verifiable customer service experience required.** * Excellent written and verbal communication skills. * English proficiency (minimum 60%). * Flexible availability (rotating shifts: morning, afternoon, and night). * Must reside in the area. **Please submit your updated CV.** **We Offer:** * Competitive salary. * Benefits exceeding statutory requirements. * Job stability. * Staff cafeteria service. * Parking. Employment Type: Full-time Salary: $9,500.00 - $10,000.00 per month Benefits: * Company-provided parking. * Option for indefinite-term contract. * Staff cafeteria service. Work Location: On-site employment