Collections Manager

Description

Job Summary: Collections Manager for customer portfolio management and recovery, providing customer service and support in a digital environment. Key Responsibilities: 1. Customer portfolio management and recovery 2. Customer service with negotiation and persuasion 3. Use of digital platforms in an operational role **COLLECTIONS MANAGER** **(Collections and Customer Service)** **Location: MINATITLAN** **ConCrédito, a Gentera Group company, is seeking your talent due to growth.** **Join our team!** **We are a digital company with over 20 years of experience delivering financial services to the mass market.** **Objective:** Management and recovery of portfolio from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and communication with customers * Knowledge of and proficiency with digital platforms * **Motorcycle operation (valid Class D motorcycle license)** * Full operational work availability. **We Offer:** * Base salary: $8400 * Statutory and above-statutory benefits * Grocery card at 12%: **$1000\.00 MXN per month** (in addition to salary) * Gasoline card * Life insurance * Major medical expense insurance * Savings fund * Christmas bonus (7 days’ salary) * Uncapped biweekly commissions * Work tools **(Mobile phone, Motorcycle, Protective equipment, Uniforms)** * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Career and life plan * Job stability