Technical Support Assistant

Description

Job Summary: We are seeking a Technical Support professional to handle tickets, perform preventive/corrective maintenance, and provide support for computers, printers, and switches. Key Highlights: 1. Dynamic role in systems and equipment support 2. Opportunity to travel for nationwide technical support 3. Management of hardware, software, and IT infrastructure Elektron, an electrical materials distribution company, is looking for your talent as: *Technical Support* **Job Location:** Plan de San Luis, Conjunto Estrella, León de los Aldama, Gto. **Responsibilities:** * Handle user tickets * Perform preventive and/or corrective maintenance on computer equipment * Inspect equipment for damage, whether hardware or software related * Provide remote support for equipment * Replace computers and mobile phones * Switch support * Printer installation and support * Warranty administration **Requirements:** * Minimum 2 years of experience as **Computer Technical Support, Information Security**, or related field * Completed Bachelor's degree in **Systems / Computer Science** * **Willingness and availability to travel outside the state** **We Offer:** * **$15,000 gross monthly salary** * Weekly payment ($2,700\) * Statutory benefits * Savings fund * Life insurance * Profit-sharing payments * Phone and computer equipment **If you meet the requirements, what are you waiting for to apply!** Employment Type: Full-time Salary: $2,600\.00 \- $2,680\.00 per week Benefits: * Salary increases * Savings account * Free parking * Life insurance * Free uniforms Application Question(s): * How long does it take you to reach our corporate office? (Blvd. Adolfo López Mateos, Col. El Coecillo) * Do you have technical support experience? How long? * Are you available to travel outside Guanajuato? (For nationwide technical support) * Do you agree with our economic offer? ($2,750 net weekly) Education: * Completed Bachelor's degree (Mandatory) Work Location: On-site employment