Overview: This role is part of the Celanese Digital Commerce Solutions IT team and serves as a key contributor to our Salesforce ecosystem. In this hybrid capacity, the Salesforce Administrator/Developer will collaborate closely with business stakeholders and the Salesforce IT team to deliver reliable, scalable solutions that support commercial operations. The ideal candidate combines strong administrative expertise with hands\-on development skills, including Apex and Lightning, to design, customize, and implement Salesforce applications. This position requires a versatile professional who can manage day\-to\-day platform administration while driving enhancements that align with business needs and ensure system stability and growth. Responsibilities: * Provide daily administration and support for Salesforce users, including data quality management, troubleshooting, and implementing enhanced functionalities. * Collaborate with business stakeholders and Salesforce team members to identify opportunities for system improvements and deliver effective solutions. * Participate in the full software development lifecycle which includes requirements gathering, design, coding, testing, and deployment. * Coordinate and execute system upgrades and product releases to maintain platform stability and sustainability. * Design, build, and maintain integrations with external applications using web services and REST/SOAP APIs. * Ensure adherence to Salesforce security standards, development best practices, and compliance requirements. * Develop and maintain custom applications and components on the Salesforce platform using Apex, Visualforce, and Lightning technologies. * Create and maintain technical documentation, including user guides, release notes, and design specifications. * Diagnose and resolve issues related to Salesforce applications and integrations. * Conduct code reviews to ensure quality, scalability, and adherence to best practices. * Stay current with new Salesforce features and functionality, recommending enhancements to optimize existing implementations. * Ability to handle multiple projects with agility \& governance * Lead or actively contribute to new IT implementations, including mergers and acquisitions (M\&A), \& divestitures Qualifications: **Required Qualifications*** Bachelor’s Degree is required, Master’s Degree is a plus * 8 – 10 years total Salesforce experience with at least 3 years in admin \-dev(Salesforce Certifications preferred) * Strong knowledge in Apex classes/triggers, Visualforce, Lightning Web Components, Lightning Aura, Salesforce development tools, Flow automation \& asynchronous callouts. * Good understanding of Salesforce data \& security model, including standard and custom objects, relationships, and fields. * Experience with integrating various tools and systems with Salesforce(REST/SOAP APIs) \& Implementing/configuring managed packages * Good written and verbal communication skills to connect with global teams and translate complex system requirements into business language and collaborate with both technical and non\-technical stakeholders. * Strong Knowledge in Salesforce Sales Cloud and Service Cloud, including Email to Case setup, entitlement and escalation rules, knowledge base, omni\-channel routing and automations * ### **Preferred Skills** * Middleware Expertise – Integrating Salesforce and SAP S/4 using SAP PI/XI middleware for inbound and outbound interfaces * Familiarity with SAP IDocs \& OData services * Strong understanding of API architecture (REST/SOAP/Bulk/Streaming) * Expertise in pipelines and deployment using DevOps platform(E.g. Copado/Azure DevOps) * Salesforce Certified Advanced Administrator, Platform Developer I/II * Expertise connecting Salesforce with external systems such as Websites, SharePoint, Smartsheet \& Microsoft Copilot using REST/SOAP APIs, OData, Salesforce connect