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If you want to be part of an inclusive, adaptable, and forward\\-thinking organization, apply now. \n\n \n\nWe are currently seeking a General L1 support to join our team in Guadalajarja, Jalisco (MX\\-JAL), Mexico (MX). \n\n \n\nNTT DATA, Inc. currently seeks a Help Desk Associate \\- Full Time \\- to join our team in Guadalajara. \n\nLocation: Guadalajara, Jalisco. 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We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise\\-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start\\-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R\\&D. \n\n \n\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. 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If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact\\-us.** **This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764115174000","seoName":"general-l1-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-mezquitillo/cate-help-desk-it-support/general-l1-support-6452674228941112/","localIds":"32","cateId":null,"tid":null,"logParams":{"tid":"e96453fe-2ada-49aa-a52d-85058714a7b2","sid":"ee21d1b9-b1ff-458f-a25b-7bfe38b55f28"},"attrParams":{"summary":null,"highLight":["General L1 support for hardware","Advanced English required","Competitive salary with benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valparaíso,Zacatecas","unit":null}]},"addDate":1764115174135,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"QC69+9G, 99257 Valparaíso, Zacatecas, Mexico","infoId":"6431588953574712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support Representative - LATAM","content":"Hi! I’m Gerda, Head of Customer Support at WeTravel. I’ve been with WeTravel for quite some time and have truly enjoyed growing with the company. I’m based in beautiful Budapest , and I’m excited to find a new Customer Support Representative to join our amazing global team!\n\n\nIn this role, you’ll be on the front lines helping travel organizers around the world get the most out of our platform. From resolving customer issues and answering product questions, to improving our help center and collaborating across teams, your work will have a direct impact on the success and satisfaction of our users.\n\n\nIf you’re passionate about helping people, love problem\\-solving, and thrive in a fast\\-paced, international environment—we’d love to meet you!\n\n**How We Work**\n---------------\n\n\nAt WeTravel, we run lean, move fast, and support each other fiercely. 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We empower a personalized experience that allows employees to work seamlessly and securely.\n\n**ABOUT THIS ROLE:**\n\n\nAs a field support representative, you will proactively work and interact with end users at client sites, managing preventive and corrective troubleshooting of printing systems, mobile devices, hand helds, laptops, providing support across all three levels: hardware, software, and networks.\n\n**WHAT YOU WILL DO?**\n\n* Provide user support\n* Set up and manage equipment\n* Inventory IT equipment\n* Resolve tickets and provide follow-up\n* Perform preventive and corrective maintenance on equipment (laptops, printers, mobile devices, hand helds, switches, nodes)\n* Demonstrate active communication skills and teamwork to resolve any client incidents/requests.\n* Maintain a high level of customer satisfaction by clarifying customer needs and ensuring they are met.\n* Provide software service, post-sales support, service delivery, or application solutions on standard and specialized systems.\n* Resolve technical issues on assigned hardware and software platforms.\n* Use proactive monitoring procedures/tools to identify opportunities for problem prevention.\n* Manage and operate manufacturing EPS systems at a client site.\n\n**WHO YOU ARE:**\n\n* Bachelor's degree in Information Technologies, Systems Engineering, Computer Science, Informatics, or related fields\n* 2 years of experience working in the technology industry, specifically handling significant-sized accounts (Windows operating systems, MS Office 365, thermal printers, handheld scanners, and basic networking skills).\n* Practical knowledge of domain policies, certificate consoles, control panel functions, networking, commands, bulk files, peripheral system diagnostics.\n* Strong communication skills to listen to the customer and clearly articulate solutions to inquiries.\n\n\nExperience working in the technology industry, specifically managing significant-sized accounts\n\n**WORK ENVIRONMENT**\n\n* **On-site in Tlalnepantla**\n\n\nJoining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC, we support each other and work as a team, both globally and locally. Our achievements demonstrate how we deliver excellence to our customers and colleagues. You’ll join a team dedicated to creating a culture of learning, diversity, and inclusion, and committed to strong ethics and corporate citizenship.\n\n\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\n\n**Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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Our work model prioritizes in\\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\n\n**Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.*\n\n*With the support, resources, and opportunities we provide, you’ll* *build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.*\n\n*Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\\+ countries, we design and deliver people\\-first solutions powered by cloud\\-based technology – helping organizations grow and enabling workforces to perform at their best.*\n\n*Learn more at* *www.stradaglobal.com*\n\n**About Us** : Strada US is a pioneer in payroll, human capital, and financial management solutions. We blend leading\\-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts brings decades of deep knowledge and experience to businesses around the globe, helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey to help you drive your vision to value.\n\n\n**Job Description** : As a Senior SAP HCM Payroll Consultant at Strada US, you will be responsible for providing expert guidance and support in the implementation and optimization of SAP HCM Payroll solutions for US\\-based clients. Your knowledge and experience will be crucial in helping our clients achieve their HR and payroll objectives.\n\n\n**Key Responsibilities** :\n\n\n* Assist in leading and managing SAP HCM Payroll implementation projects.\n* Provide advice on best practices and industry standards.\n* Customize and configure SAP HCM Payroll modules to meet client requirements.\n* Troubleshoot and resolve issues related to SAP HCM Payroll applications.\n* Conduct workshops and training sessions for clients and internal teams.\n* Collaborate with cross\\-functional teams to ensure seamless integration with other systems.\n* Stay up\\-to\\-date with the latest SAP HCM Payroll updates and trends.\n\n**Qualifications** :\n\n\n* Proven experience as an SAP HCM Payroll Consultant, specifically with US payroll.\n* Knowledge of SAP HCM Payroll modules and functionalities.\n* Good project management skills.\n* Strong communication and interpersonal skills.\n* Ability to work independently and as part of a team.\n* Relevant certifications in SAP HCM Payroll are a plus.\n\n**What We Offer** :\n\n\n* Competitive salary and benefits package.\n* Opportunities for professional growth and development.\n* A supportive and collaborative work environment.\n\nThe chance to work with cutting\\-edge technology and innovative solutions.\n\n\n***At Strada, our values guide everything we do:***\n\n* ***Anticipate Customer Needs*** *– We stay ahead of trends so our customers can grow and succeed.*\n* ***Own the Outcome*** *– We take responsibility for delivering excellence and ensuring things get done right.*\n* ***Challenge Ourselves to Work Smarter*** *– We move faster than the world around us to drive change and accomplish* *more.*\n* ***Empower Each Other to Solve Problems*** *– We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.*\n* ***Care About Our Work*** *– We understand that what we do impacts* *millions, and we have a responsibility to get it right.*\n\n**Benefits**\n\nAt Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.\n\n\nAll offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.\n\n\n**Our commitment to Diversity and Inclusion**\n\nStrada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.\n\n\n**Diversity Policy Statement**\n\nStrada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.\n\n\n**Authorization to work in the Employing Country**\n\nTo be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.\n\n\nPlease note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.\n\n\nWe offer you a competitive total rewards package, continuing education \\& training, and tremendous potential with a growing worldwide organization.\n\n\n**DISCLAIMER:**\n\n \n\nNothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.\n\n\n.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761151118000","seoName":"senior-sap-hcm-payroll-consultant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-mezquitillo/cate-help-desk-it-support/senior-sap-hcm-payroll-consultant-6414734318515312/","localIds":"32","cateId":null,"tid":null,"logParams":{"tid":"ed0171a6-76ed-498c-8504-2868c82663f4","sid":"ee21d1b9-b1ff-458f-a25b-7bfe38b55f28"},"attrParams":{"summary":null,"highLight":["Lead SAP HCM Payroll projects","Customize payroll solutions for clients","Train internal and client teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valparaíso,Zacatecas","unit":null}]},"addDate":1761151118634,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"QC69+9G, 99257 Valparaíso, Zacatecas, Mexico","infoId":"6414734262349112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Content Specialist, B2B","content":"Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.\n\n\nLogitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.\n\n\nThe Role:\n\n\nThe Technical Support Content Specialist, B2B, will be instrumental in curating and crafting technical support content that addresses the needs of stakeholders and Logitech's highly technical B2B customer base.\n\n\nKey responsibilities include the research and production of detailed technical Video Collaboration (VC) documentation and the management of customer care initiatives related to content and self service. The ideal candidate will bring a knowledge of the VC field, proactive and collaborative approach to the role, with a strong willingness to engage, suggest improvements, and act as a driving force for change.\n\n\nA successful candidate in this role will significantly improve Logitech’s ability to deliver the self\\-serve documentation our customers demand.\n \n\n \n\nYour Contribution:\n\n\nBe Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:\n\n\n* Develop detailed technical support content for Logitech's video conferencing products, ensuring high levels of clarity and user\\-friendliness.\n* Maintain a strong working knowledge of Logitech’s VC products, users, and associated software platforms\n* Collaborate with the Support, Product and Marketing teams to refine and execute the overall content vision for our technical support website.\n* Help manage updates and improvements to the technical support website, guaranteeing accurate and current information.\n* Employ project management skills to handle multiple projects simultaneously, adhering to tight deadlines without compromising quality.\n* Assist with additional projects related to our self service content and its ability to improve customers’ experience\n\n \n\nYour Qualifications and Skills:\n\n\nFor consideration, you must bring the following minimum skills and experiences (or their equivalent) to our team:\n\n\n* At least 3 years of professional experience creating technically complex customer support documentation\n* Ability to produce and discuss samples of technical writing\n* 2\\+ years of experience working within a technical support team environment.\n* 1\\+ years of experience working with common enterprise technologies, with a preference for video conferencing systems or other audio/video equipment.\n* Fluent written and spoken English\n* Demonstrated ability to manage multiple projects concurrently under deadline pressure\n* Demonstrated ability to work closely with multiple stakeholders on a project\n\n\\#LI\\-AL1\n\n\nAcross Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on\\-premises. Within this structure, you may have teams or departments split between working remotely and working in\\-house.\n \n\n \n\nLogitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! \n\n\n\n \n\nWe offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.\n \n\n \n\nAll qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n \n\n \n\nIf you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at \\+1\\-510\\-713\\-4866 for assistance and we will get back to you as soon as possible.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761151114000","seoName":"technical-support-content-specialist-b2b","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-mezquitillo/cate-help-desk-it-support/technical-support-content-specialist-b2b-6414734262349112/","localIds":"32","cateId":null,"tid":null,"logParams":{"tid":"ee35b077-a2be-42b5-8f28-5722fa4c4d84","sid":"ee21d1b9-b1ff-458f-a25b-7bfe38b55f28"},"attrParams":{"summary":null,"highLight":["Create technical support content for B2B","Collaborate with product and marketing teams","Manage website updates and projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valparaíso,Zacatecas","unit":null}]},"addDate":1761151114245,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"QC69+9G, 99257 Valparaíso, Zacatecas, Mexico","infoId":"6414734241446712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior SAP ABAP Consultant","content":"**Job Description:**\n\n* **Delivery – Epics (Xema), Incidents and RITMs (Snow)**\n-------------------------------------------------------\n\n\n\t+ **Epics (Xema)**\n\t----------------\n\t\n\t\n\t\t- **Provide technical solution and estimation based on the requirements**\n\t\t-----------------------------------------------------------------------\n\t\t- **Develop and Test requirements**\n\t\t---------------------------------\n\t\t- **Provide Functional Testing and/or User Acceptance Testing Support**\n\t\t---------------------------------------------------------------------\n\t+ **Incidents and RITMs (Snow)**\n\t------------------------------\n\t\n\t\n\t\t- **Provide technical analysis of production issues and requests for technical consultations**\n\t\t--------------------------------------------------------------------------------------------\n* **Team Management**\n-------------------\n\n\n\t+ **Provide support in managing our ticket queues for both Xema and Snow**\n\t------------------------------------------------------------------------\n\t+ **Support day to day administrative task for the team**\n\t-------------------------------------------------------\n* **Technical Consultations**\n---------------------------\n\n\n\t+ **Provide technical consultation support for junior members of the team**\n\t-------------------------------------------------------------------------\n\n\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\n\n**Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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Our work model prioritizes in\\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\n\n**Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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