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Farming · Animals & Conservation in Mezquitillo

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Sales Development Representative - Envío Nube65241998723458120

Sales Development Representative - Envío Nube

Job Summary: We are seeking a Sales Development Representative to serve as the strategic first point of contact with merchants, identify opportunities, and accelerate adoption of our logistics platform. Key Responsibilities: 1. Research and segment merchants with logistics potential. 2. Understand logistics needs and qualify opportunities. 3. Provide customer-driven insights to improve processes and product. ### **Our Sales Development Team** You will join the Envío Nube team—the logistics solution that increases conversion, reduces costs, and enhances delivery experience. We use technology to connect entrepreneurs with the best shipping options through a simple, efficient, and bureaucracy-free operation. As an Envío Nube Sales Development Representative, you will be the strategic first point of contact with Tiendanube merchants. Your role is to identify opportunities, spark interest in the Envío Nube solution, and actively collaborate to accelerate adoption of our logistics platform. ### **The Scale of Your Challenge** * Research and segment merchants with logistics potential, prioritizing high shipping volume. * Proactively contact prospective customers to introduce Envío Nube and close opportunities. * Understand logistics needs, identify pain points, and qualify opportunities. * Ensure commercial funnel quality and keep the CRM updated. * Collaborate closely with AEs and implementation teams to ensure effective adoption. * Provide customer-driven insights to improve processes, product, and sales messaging. ### **What We’re Looking For** * Solid experience in Sales / Sales Development (SDR, Inside Sales, or Pre-Sales). * Prior experience conducting outbound phone calls and prospecting customers. * Customer orientation and consultative selling skills. * Strong focus on productivity and results. * Analytical skills and information processing ability. * CRM experience (HubSpot preferred). * Proficiency in Excel/Sheets or data-processing tools. * Availability to attend the office at least twice per week (CDMX). #### **Nice-to-Have** * Experience at a B2B SaaS company. * Experience in e-commerce. ### **Our Hiring Process** We want to provide you with the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary by position, but don’t worry—we’ll stay in touch with you throughout the entire process. ### **What We Offer** * Private health insurance; * 100% covered Portuguese classes; * Internet bill reimbursement for a 50-megabit connection; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-gestational or adoptive parents; * In addition to vacation days, we offer a full week of rest to recharge between year-end and New Year’s; * A 100% free Tiendanube account for you or someone in your circle; * We are \#remotefirst—remote work is prioritized within your country of employment whenever the role allows; It’s an environment of constant challenge, purpose, and ownership—here, innovation stems from thinking big and having a giant attitude. * ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to the positions we offer. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection purposes. Additionally, we take our people seriously and share information only when strictly necessary. Ultimately, we retain your data in our systems only for as long as it is genuinely needed. Tiendanube was born with an enormous purpose: **to reduce entrepreneurial barriers to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we aim to be the obvious choice for all entrepreneurs—both those just starting out and those already selling millions.** Beyond societal impact, we strive to build a massive and profitable business capable of sustaining and financing its own growth in a highly competitive landscape and a challenging macroeconomic environment. That is the challenge that motivates us—and with this mindset, we continue driving our customers’ growth. Being among the greats requires commitment, focus, and resilience on a journey that, by nature, is long. We know only those passionate about their work can truly align with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward comes before results—Tiendanube is not for you. But if you have **a thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellence-driven results** that add value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We continue turning challenges into opportunities and innovation into real impact. We put our customers at the center of everything because our shared passion for entrepreneurship unites and motivates us to keep defining the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and have a giant attitude.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Global Product Owner (Plaza Scotiabank)65225105039363121

Global Product Owner (Plaza Scotiabank)

Job Summary: The Global Product Owner at Scotiabank defines the customer experience, develops strategic plans, and leads teams, acting as an expert in online banking and payment services. Key Highlights: 1. Defines the customer experience and prioritizes it throughout the build process. 2. Develops and executes strategic business plans and requirements for the global platform. 3. Provides strong team leadership and acts as an expert in online business banking channels. Global Product Owner (Plaza Scotiabank) **Date:** 27 Jan 2026 **Location:** Mexico, CMX, MX, 11000 **Company:** Scotiabank **Requisition ID:** 242371 We are committed to continuing our investment in our employees and helping you further develop your career path at Scotiabank. **Accountabilities** 1\. Defines the target customer experience, leveraging market intelligence and user centric design principles and ensures the prioritization of this throughout the build process: * Understanding current market research and tracking of global trends, competitor offerings and understanding market requirements * Maintaining lines of communication with delivery network, partners and customers about needs, competitive opportunities and trends. * Maintaining active participation in strategic conversations about customer experience in the business banking space 2\. Develops and executes strategic business plans and requirements for the global platform: * Uses market and industry knowledge to translate user needs into user stories and acceptance criteria for your team, maintaining a backlog of 3 to 4 sprints ahead of the team * Directs the development and definition of key capabilities and functionality * Reviews development work completed throughout sprint cycles to ensure key metrics are achieved and a process of continual improvement of the capabilities and customer experience is achieved * Supports the implementation of the platform from migration strategy creation, internal and external pilot and ongoing sustainment 3\. Provides strong team leadership to motivate the program teams and ensure the achievement of agreed upon performance metrics by: * Sets team goals, monitors and reports progress regularly using dynamic / visual tools * Fosters and develops a strong, positive team environment, driving individual contributor and team empowerment, innovation and a high degree of engagement * Shares knowledge, experience and responsibility with technology teams in a drive for the highest standards of professionalism and service excellence * Monitors and coaches to achieve performance metrics * Ensures all team members are aware of the business rationale as to why we are building certain functionalities and the associated customer impact / feedback received * Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 4\. Acts as a Subject Matter Expert in the realm of online business banking channels and the associated Cash Management and Payment Services offered through them: * Payment Services, including International Wire Payments, Domestic low\-value clearing systems (ACH) Bill, Service and Tax Payments and Account Transfers * Account Balance and Transaction Reporting, Account Statements, Account Reconciliation and Collection / Receivables services (including cheque processing /clearing/reconciliation) * Liquidity Management services including zero\-balance accounts, account sweeps and fund pooling * Channel security components including perimeter security, fraud management, biometric and risk\-based authentication models **We offer:** Base salary Grocery vouchers Direct hiring with the Institution Benefits above those required by law Year\-end bonus (30 days) 20 vacation days per year Major Medical Expenses Insurance Life insurance **Experience** * Degree / post graduate degree, preferably in Business Administration * 3\+ years’ experience in Cash Management and Payments industry and in\-depth understanding of the global payments marketplace and regulatory environment * Experience working on large technology projects using industry\-standard delivery methodologies (e.g., Agile/Scrum/Kanban) i.e. facilitating ceremonies, managing a backlog/release plan, tracking team\-level metrics, removing blockers (burndown diagram, burn\-up release, etc.) * In\-depth understanding of delivery networks of financial products and services within the context of the Bank’s sales and service strategies across the various delivery channels. * Strong business sense with knowledge of financial concepts and the ability to apply them to business situations. * Strong negotiating skills with experience in deal structuring as responsibilities include negotiating on behalf of the Bank with other sophisticated entities. * Excellent written \& oral communication skills are required (English \& Spanish required) At Scotiabank, we value the unique skills and experiences that each person brings to the bank, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the bank’s policies, standards, codes, and guidelines related to non\-discrimination and workplace accommodations. “If you require any type of accessibility accommodation during the process, please inform our Talent Acquisition team.” Scotiabank is an inclusive company that respects diversity and does not engage in any form of discrimination. Under no circumstances does it request pregnancy or HIV tests. We appreciate your interest. However, only candidates selected for an interview will be contacted. Location(s): Mexico : Mexico City : Miguel Hidalgo Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose, “for tomorrow”, we help our clients, their families and their communities succeed through a full range of advice, products and services in personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences that each person brings to the Bank and we are committed to creating and maintaining an inclusive and accessible environment for everyone. If you need any type of accommodation (e.g., an accessible location for the interview, documents in alternative formats, sign language interpreter or assistive technology, among others) during the recruitment and selection process, please let our Recruitment team know. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this professional opportunity at Scotiabank, but only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Ejec Reportes Swift65225104837762122

Ejec Reportes Swift

Resumen del Puesto: Responsable de elaborar y gestionar la estrategia para la implementación y desarrollo de productos de Cash Management, liderando equipos y asegurando el cumplimiento normativo. Puntos Destacados: 1. Desarrollo y gestión estratégica de productos de Cash Management. 2. Liderazgo de células para el desarrollo de productos y servicios. 3. Participación en comités y grupos gremiales en beneficio del Grupo Financiero. Ejec Reportes Swift **Fecha:** 26 ene 2026 **Ubicación:** Mexico, CMX, MX, 11000 **Empresa:** Scotiabank **ID de la solicitud:** 248778 Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank. **Responsabilidades** * Responsable de elaborar y gestionar la estrategia para la implementación de productos de Cash Management. * Participar en los comités dentro del Grupo Financiero, de procesos, sistemas y otros productos proponiendo las mejores prácticas en beneficio del Grupo Financiero. * Participar en los Grupos Gremiales como representante del Grupo Financiero para dar seguimiento a los requerimientos en caso de que alguno de sus productos asignado lo requiera. * Identificar y evaluar las oportunidades de negocios viables, analizando las necesidades del mercado objetivo (los clientes actuales y potenciales), las tendencias bancarias y financieras, el entorno económico, la competencia, la legislación vigente y las estrategias Institucionales. * Responsable del desarrollo de nuevos productos de Cash Management y de elaborar los requerimientos de productos y servicios necesarios para atender las necesidades de las diferentes líneas de Negocio. * Responsable de liderar como PO la célula(s) asignada(s), para desarrollar los productos y servicios. * Participar en la elaboración de presupuesto anual de Producto GTB en acuerdo con cada una de las Áreas de Negocio * Liderar la elaboración de BC de los proyectos asignados por BNS y dar seguimiento para su autorización llevando a cabo las acciones necesarias para asegurar su cumplimiento. * Responsable de consultar, establecer e implementar las acciones necesarias para cumplir con la normativa institucional y regulatoria de la oferta de productos de Cash Management. * Elaborar en conjunto con Capacitación y Comunicación las herramientas e información necesaria de las características de los Productos de Cash Management para los cursos de capacitación, políticas de operación, material de apoyo de venta o de contratación sobre los productos y servicios bajo su responsabilidad, utilizando innovadoramente la comunicación. * Dar seguimiento con Capacitación y Comunicación a la atención de los requerimientos de Cumplimiento referente a comisiones de los Productos de Cash Management. * Responsable de efectuar el alta de nuevas comisiones ante los reguladores de sus productos asignados. * Comprende la cultura de riesgo del Banco y cómo debe considerarse el apetito de riesgo en las actividades y decisiones diarias. * Realiza activamente operaciones eficaces y eficientes en sus áreas respectivas, a la vez que garantiza la idoneidad, el cumplimiento y la eficacia de los controles de negocios diarios a fin de cumplir con las obligaciones destinadas a reducir el riesgo operacional, el riesgo de incumplimiento reglamentario, el riesgo de lavado de dinero y de financiamiento al terrorismo y el riesgo de conducta, entre las que se incluyen las responsabilidades establecidas bajo el Marco de Gestión del Riesgo Operacional, el Marco de Gestión de Riesgo del Incumplimiento Reglamentario, el Manual Internacional de Prevención del Lavado de Dinero y Financiamiento al Terrorismo y las Pautas para la Conducta en los Negocios. **Ofrecemos:** * Sueldo base * Vales de despensa * Contratación directa con la Institución * Prestaciones Superiores a la Ley * Aguinaldo 30 días * 20 días de vacaciones por año * Seguro de Gastos Médicos Mayores * Seguro de vida **Requisitos:** * Visión de Negocio a Corto y Mediano Plazo * Capacidad de análisis * Trabajo en equipo * Trabajo bajo presión * Iniciativa * Orientación a resultados * Compromiso * Orientación al cliente * Conocimientos en Gestión de Proyectos y Metodologías ágiles * Inglés intermedio\-avanzado * Ingenieria Industrial, Administración, Economia, Sistemas En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al banco y nos comprometemos a crear y mantener un entorno inclusivo y accesible para todos. Todos/as los/las empleados deben cumplir con las políticas, normas, códigos y directrices del banco relacionadas con la no discriminación y las adaptaciones en el lugar de trabajo. ”Si necesitas algún tipo de adaptación en temas de accesibilidad durante el proceso, indícalo a nuestro equipo de Atracción de Talento” \*\*Scotiabank es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación\*\* \*\*Bajo ninguna circunstancia solicita pruebas de embarazo, ni de VIH\*\* Agradecemos tu interés. Sin embargo, únicamente las personas seleccionadas para entrevista serán contactadas Ubicación(s): México : Ciudad de México : Miguel Hidalgo Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital. En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Legal Technical Executive - Fiduciary (Scotiabank Branch)65164361876610123

Legal Technical Executive - Fiduciary (Scotiabank Branch)

Job Summary: Legal analyst responsible for reviewing and analyzing legal documents, coordinating the submission of documentation, and supporting the fiduciary’s defense. Key Highlights: 1. Career development path at Scotiabank 2. Experience in Civil, Commercial, Corporate, and Financial litigation 3. Review and analysis of legal documents for the fiduciary’s defense **Application ID:** 248057 We are committed to continuing our investment in our employees and helping you further develop your career path at Scotiabank. **Responsibilities** * Experience at law firms performing internship activities in litigation—Civil, Commercial—with preference for Corporate and Financial matters. * Review and analysis of legal documents to jointly propose, with the Legal Technical Directorate, a solution to lawsuits filed against the fiduciary to the Specialized Litigation Directorate. * Coordinate, together with the Legal Technical Directorate, the submission of documentation required to respond to lawsuits and official communications filed against the fiduciary. * Ensure that responses to lawsuits submitted by external law firms align with the fiduciary’s defense strategy. * Assist the Legal Technical Directorate in signing legal transactions and reviewing corporate actions. **We Offer:** * Base salary * Meal vouchers * Direct employment with the Institution * Benefits exceeding statutory requirements * 30-day year-end bonus * 20 vacation days per year * Major Medical Expense Insurance * Life insurance **Requirements:** * Bachelor’s degree in Law (completed) * Basic English (not required) * Minimum one year of experience in Civil, Commercial, Banking, and Corporate litigation * Basic knowledge of trusts (fiduciary arrangements) * Civil Law * Commercial Law * Corporate Law * Financial Law * Knowledge of trusts (fiduciary arrangements) At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the Bank’s policies, standards, codes, and guidelines related to non-discrimination and workplace accommodations. “If you require any accessibility-related accommodation during the process, please inform our Talent Acquisition team.” **Scotiabank is an inclusive employer that respects diversity and does not discriminate in any way.** **Scotiabank does not, under any circumstances, request pregnancy or HIV tests.** Thank you for your interest. However, only candidates selected for interviews will be contacted. Location(s): Mexico : Mexico City : Miguel Hidalgo Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Your Future”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require any accommodation (e.g., an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology, among others) during the recruitment and selection process, please inform our Recruitment team. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this professional opportunity at Scotiabank; however, only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Legal Technical Executive – Trustee (Scotiabank Branch)65164360360323124

Legal Technical Executive – Trustee (Scotiabank Branch)

Job Summary: As a Legal Technical Executive – Trustee at Scotiabank, you will review and analyze legal documents, coordinate responses to claims, and ensure proper legal defense for the Trustee. Key Highlights: 1. Experience in Civil, Commercial, Banking, and Corporate Litigation 2. Review and analysis of legal documents to develop solutions 3. Collaboration in the defense of the Trustee Legal Technical Executive – Trustee (Scotiabank Branch) **Date:** Jan 21, 2026 **Location:** Mexico, CMX, MX, 11000 **Company:** Scotiabank **Request ID:** 248057 We are committed to continuing our investment in our employees and helping you further develop your career path at Scotiabank. **Responsibilities** * Experience at law firms performing internship activities in litigation—Civil, Commercial—with preference for Corporate and Financial matters. * Review and analysis of legal documents to jointly propose, with the Legal Technical Sub-Directorate, a solution to claims filed against the Trustee to the Specialized Litigation Sub-Directorate. * Coordinate, together with the Legal Technical Sub-Directorate, the processing of documentation required to respond to claims and official communications arising against the Trustee. * Review responses to claims submitted by external law firms to ensure alignment with the Trustee’s defense strategy. * Support the Legal Technical Sub-Directorate in signing legal transactions and reviewing corporate actions. **We Offer:** * Base salary * Meal vouchers * Direct employment with the Institution * Benefits exceeding statutory requirements * Thirteenth-month bonus (30 days) * 20 vacation days per year * Major Medical Expense Insurance * Life insurance **Requirements:** * Bachelor’s degree in Law (licensed) * Basic English (not required) * Minimum 1 year of experience in Civil, Commercial, Banking, and Corporate Litigation * Basic knowledge of Trusts * Civil Law * Commercial Law * Corporate Law * Financial Law * Knowledge of Trusts At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. All employees must comply with the Bank’s policies, standards, codes, and guidelines related to non-discrimination and workplace accommodations. “If you require any accessibility-related accommodation during the process, please inform our Talent Attraction team.” **Scotiabank is an inclusive employer that respects diversity and does not discriminate in any form.** **Under no circumstances does Scotiabank request pregnancy or HIV tests.** Thank you for your interest. However, only candidates selected for interviews will be contacted. Location(s): Mexico : Mexico City : Miguel Hidalgo Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Our Future”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require any type of accommodation (e.g., an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology, among others) during the recruitment and selection process, please inform our Recruitment team. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this professional opportunity at Scotiabank, but only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

SOCM Jr. Control Desk Executive65127393804289125

SOCM Jr. Control Desk Executive

Request ID: 237874 Join a winning team with a clear purpose, committed to delivering results within an inclusive, high-performance culture. **Thank you for your interest in Scotiabank!** **Scotiabank is a Great Place To Work—apply now and become part of one of the best places to work in Mexico.** *Junior SOCM Control Desk Executive* Ensure optimal operation of operational processes, consistently adhering to quality, service, timing standards, and internal and external institutional regulations. **Responsibilities** * Promote a customer-centric culture to deepen client relationships and leverage the Bank’s extensive relationships, systems, and expertise. * Be responsible for validation and/or operation of Consumer Banking loans: ➢ Credit Card ➢ Scotialine ➢ Personal ➢ Auto ➢ Mortgage ➢Services Validate that authorization of retail loans approved by analysis strictly complies with authorities, policies, and product-specific parameters, always safeguarding the institution’s assets while maintaining a business-oriented focus. For automatically approved applications, validate the following: ➢ Pre-approved applications strictly complying with policies and exception matrices for authorities ➢ Customer-provided information in the application matches documentation included in the file and data entered into the SEA system ➢ Digital file documentation meets security requirements and is assembled per the current checklist for each product ➢ Income estimation is accurate, always safeguarding the institution’s assets ➢ Active loans with Scotiabank, to comply with product bundling policies * Stay updated on policies and procedures according to Institutional Circulars and Regulations. * Halt operations that violate policies or regulations established in the Retail Credit Manual and notify the on-duty Supervisor to implement necessary measures. * Correctly enter loans into SEA, linked to ScotiaPro or TSYS, strictly adhering to credit decision conditions and established credit operation standards. Validate that disbursement of funds for Auto and Personal loans is credited to the account specified by the customer in the application and SEA entry. * Perform Credit Card and Scotialine maintenance, including credit line increases and decreases. Approve mortgage loan add-ons and re-originations. Perform maintenance for former employees, strictly adhering to policies and procedures. * Effectively execute assigned operations to fulfill business controls, thereby meeting obligations aimed at mitigating: * Operational risk * Regulatory compliance risk * Money laundering and terrorist financing risk * Code of Conduct risk * Reputational risk * Legal risk Including responsibilities defined under: * Operational Risk Management Framework * Regulatory Compliance Risk Management Framework * International Anti-Money Laundering and Counter-Terrorist Financing Manual * Business Conduct Guidelines * Pass product-specific certification exams with a minimum score of 8, with up to two attempts allowed within a six-month period; failure to meet this requirement will result in referral to the appropriate department. **Experience**: * Bachelor’s degree in Economics/Administration * Minimum one year of experience interpreting credit reports * Minimum one year of experience (desirable) in retail loan origination and operations * Specific knowledge of regulation or compliance matters * Familiarity with tools such as TSYS, ScotiaPro, SEA, and FileNet **We Offer:** * Indefinite-term employment contract directly with the bank * Competitive salary * Benefits exceeding statutory requirements Growth opportunities Work location: Lorenzo Boturini "If you require any accessibility accommodations during the hiring process, please inform our Talent Acquisition team." **We are an inclusive employer that respects diversity and does not discriminate in any form.** **Under no circumstances do we request pregnancy or HIV tests.** We value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the Bank’s policies, regulations, codes, and guidelines related to non-discrimination and workplace accommodations. Location(s): Mexico : Mexico City : Cuauhtémoc Scotiabank is a leading financial institution in the Americas. Inspired by our corporate purpose—“for our future”—we help our clients, their families, and their communities succeed through a comprehensive range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require accommodations during the recruitment and selection process—including, for example, an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology—please inform our Recruitment team. If you need technical support, click here. Candidates must apply directly online to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank, but only those selected for interviews will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Junior SOC Monitoring Desk Executive65084019336579126

Junior SOC Monitoring Desk Executive

Request ID: 237874 Join a winning team with a clear purpose, committed to delivering results within an inclusive, high-performance culture. **Thank you for your interest in Scotiabank!** **Scotiabank is a Great Place To Work—apply now and become part of one of the best workplaces in Mexico.** *Junior SOC Monitoring Desk Executive* Ensure optimal operation of business processes, consistently adhering to quality, service, timeliness, and internal and external regulatory requirements. **Responsibilities** * Foster a customer-centric culture to deepen client relationships and leverage the Bank’s extensive relationships, systems, and expertise. * Handle validation and/or processing of retail banking credit products: ➢ Credit Card ➢ Scotialine ➢ Personal Loan ➢ Auto Loan ➢ Mortgage Loan ➢Services Validate that approvals for retail credit facilities authorized by credit analysis strictly comply with applicable authorities, policies, and product-specific parameters—always prioritizing safeguarding the institution’s assets while maintaining a business-oriented focus. For automatically approved applications, validate the following: ➢ Pre-approvals strictly aligned with policies and exception matrices governing authorities ➢ Customer-provided information in the application matches supporting documentation and data entered into the SEA system ➢ Digital file documentation complies with security measures and is assembled per the current product-specific checklist ➢ Income estimation is accurate, always considering protection of the institution’s assets ➢ Active Scotiabank credit facilities, to comply with cross-product policy requirements * Stay up-to-date on institutional policies and procedures as outlined in official circulars and regulations. * Halt any operations failing to comply with policies or regulations set forth in the Retail Credit Manual, and immediately notify the on-duty supervisor to implement necessary corrective actions. * Accurately onboard credit facilities into SEA linked to ScotiaPro or TSYS, strictly adhering to credit decision terms and established credit operations standards. Confirm that disbursement of Auto and Personal Loan funds is credited to the account specified by the customer in the application and SEA system entry. * Perform Credit Card and Scotialine account maintenance—including credit line increases and decreases. Approve mortgage loan add-ons and re-originations. Conduct ex-employee account maintenance, strictly following policies and procedures. * Efficiently execute assigned operations to meet business controls, thereby fulfilling obligations aimed at mitigating: * Operational risk * Regulatory compliance risk * Money laundering and terrorist financing risk * Code of Conduct risk * Reputational risk * Legal risk Among these responsibilities are those defined under: * Operational Risk Management Framework * Regulatory Compliance Risk Management Framework * International Anti-Money Laundering and Counter-Terrorist Financing Manual * Business Conduct Guidelines * Pass product-specific certification exams with a minimum score of 8, with up to two attempts permitted within a six-month period; failure to meet this requirement will result in referral to the relevant department. **Experience:** * Bachelor’s degree in Economics/Administration * Minimum one year of experience interpreting credit bureau reports * Minimum one year of experience (preferred) in retail credit origination and operations * Specific knowledge of regulation or compliance matters * Familiarity with tools such as TSYS, ScotiaPro, SEA, and FileNet **We offer:** * Indefinite-term direct employment contract with the bank * Competitive salary * Benefits exceeding statutory requirements Career growth opportunities Work location: Lorenzo Boturini "If you require any accessibility accommodations during the hiring process, please inform our Talent Acquisition team." **We are an inclusive employer that respects diversity and does not discriminate in any form.** **Under no circumstances do we request pregnancy or HIV tests.** We value the unique skills and experiences each individual brings to the Bank and are committed to creating and sustaining an inclusive and accessible environment for everyone. All employees must comply with the Bank’s policies, regulations, codes, and guidelines related to non-discrimination and workplace accommodations. Location(s): Mexico : Mexico City : Cuauhtémoc Scotiabank is a leading financial institution in the Americas. Inspired by our corporate purpose—“For Your Future”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require accommodations during the recruitment and selection process—such as an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology—please let our Recruitment team know. For technical support, click here. Candidates must apply directly online to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank, but only those selected for interviews will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Intern EHS65083697047811127

We are seeking an intern to support the safety, health, and environment (EHS) area, with knowledge of applicable regulations in safety (STPS, Civil Protection, high-risk work), environment (SEMARNAT, CONAGUA), and health (COFEPRIS), among others. Development of procedures, forms, and systems. Knowledge of occupational health and safety management systems (ISO 45001) and environmental management systems (ISO 14001).

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

BUSINESS ANALYST SPECIALIST65069970464514128

BUSINESS ANALYST SPECIALIST

Request ID: 240952 Join a winning team with a clear purpose, committed to delivering results in an inclusive, high-performance culture. **Purpose** Contributes to the overall success of DGA Technologies and Operations by ensuring that business requirements definitions and technology development implementations are executed correctly and align with business areas’ objectives and strategies, as well as validating and ensuring compliance with regulatory entities’ regulations within our institution. **Responsibilities** * Leads and coordinates efforts among various Technology and Business teams for the proper execution and implementation of technology developments. Includes leading external personnel if required by the ongoing project. * Leads Bank vendor teams participating in project execution, as required. * Performs As\-Is and To\-Be business requirements analysis and documentation. * Carries out administrative and compliance processes for projects, ensuring correct and timely documentation of deliverables required by Technology Committees, in compliance with applicable internal rules, policies, and standards. * Supports coordination and planning of tasks, progress monitoring, and timely identification of risks and issues throughout the project lifecycle. * Understands the Bank’s risk culture and how risk appetite must be considered in daily activities and decisions. * Actively conducts effective and efficient operations within respective areas while ensuring the suitability, compliance, and effectiveness of daily business controls to meet obligations aimed at reducing operational risk, regulatory non\-compliance risk, money laundering and terrorist financing risk, and conduct risk—including responsibilities established under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, International Anti\-Money Laundering and Counter\-Terrorist Financing Manual, and Business Conduct Guidelines. * Meets KPIs for assigned projects. Identifies scope and impact of project risks and issues; identifies and resolves problems. **Education/Experience** * Business Administration or related field / Systems Engineering or related field * Experience in Technology and/or Process Projects * Knowledge of Agile Methodologies * Knowledge of the banking sector * Knowledge of software used to implement methodologies. Experience and Skills: * Clarity of thought, communication, and negotiation; * Customer orientation; * Technical and business vision; ***At Scotiabank, we value the unique skills and experiences each person brings to the bank, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the bank’s policies, standards, codes, and guidelines related to non\-discrimination and workplace accommodations.*** ***If you require any accessibility accommodations during the process, please let our Talent Attraction team know.*** ***Under no circumstances should pregnancy or HIV tests be requested.*** Location(s): Mexico : Mexico City : Miguel Hidalgo Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“for tomorrow”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require any accommodation during the recruitment and selection process (e.g., an accessible interview location, documents in alternative formats, sign language interpretation, assistive technology, etc.), please inform our Recruitment team. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank, but only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Product Marketing Specialist65051541617922129

Product Marketing Specialist

### **Our Product Marketing Team** As part of the global Product Marketing team, you will be responsible for positioning all Tiendanube products in Mexico. Your challenge will be to build a clear and differentiated narrative for our platform, aligned with the needs of local entrepreneurs and market trends. You will work closely with product, branding, sales, and growth teams to ensure our value proposition is effectively communicated across all channels and touchpoints. ### **The Scale of Your Challenge** * Develop and execute product positioning and narrative strategies for the Mexican market. * Collaborate on creating key messages and communicating the value of our products, ensuring differentiation in a competitive environment. * Support product launch and innovation plans, ensuring effective implementation across all relevant channels. * Collaborate with product teams to ensure the needs of the Mexican market are considered during the development of new features. * Create communication and training materials for internal teams and strategic partners, aligning messaging and product understanding. * Analyze the market, competition, and behavior of local entrepreneurs to provide insights that strengthen product and marketing strategy. * Measure the impact of Product Marketing initiatives and optimize positioning and communication strategies based on results and feedback. ### **What We’re Looking For** * Solid experience in digital product marketing and/or digital product management at technology companies, preferably SaaS. * Experience leading product positioning and launch strategies in competitive markets. * Analytical skills to interpret market and customer data, with a focus on strategic decision-making. * Strong communication and storytelling abilities to translate product value propositions into impactful messages. * Experience collaborating with product, sales, and branding teams to drive product adoption. * Strong organizational and project leadership skills. * Availability to work hybrid (twice per week) in CDMX. #### **Nice-to-Have** * Experience working at companies offering services to small and medium-sized merchants. * Experience conducting market research and competitive analysis. * Fluent Portuguese. ### **Our Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary by role, but don’t worry—we’ll stay in contact with you throughout the entire process. ### **What We Offer** * Private health insurance; * 100% covered Portuguese classes; * Reimbursement of your Internet bill for a 50-megabit connection; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-gestating or adoptive parents; * In addition to vacation days, we offer a full week of rest to recharge between the end/beginning of the new year; * A 100% free Tiendanube account for you or someone in your circle; * We are \#remotefirst: we prioritize remote work within the country of hire whenever the role allows; It’s an environment of constant challenge, purpose, and protagonism—here, innovation emerges from thinking big and having a giant attitude. ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to the positions we offer. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data to carry out recruitment and selection processes. Additionally, we take our people very seriously and only share information that is truly necessary. Ultimately, we will retain your data in our system only for as long as it is genuinely needed. Tiendanube was born with a huge purpose: **to reduce entrepreneurial barriers to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting stories. Our ambition is clear: **we want to be the obvious choice for all entrepreneurs—both those just starting out and those already selling millions.** Beyond societal impact, we aim to build a massive and profitable business capable of sustaining and financing its own growth in a highly competitive landscape and a challenging macroeconomic environment. That is the challenge that motivates us—and with this mindset, we continue driving our customers’ growth. Being among the greats requires commitment, focus, and resilience on a path that, by nature, is long. We know only those passionate about their work can connect with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward comes before results—Tiendanube is not for you. But if you have **a thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, enjoy autonomy, seek to **deliver excellent results** that add value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We continue transforming challenges into opportunities and innovation into real impact. We put our customers at the center of everything because the passion for entrepreneurship unites and motivates us to keep defining the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and have a giant attitude.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Onboarding Analyst (Project Leader)650491181044501210

Onboarding Analyst (Project Leader)

### **Our Onboarding Team** The Onboarding team’s mission is to deliver an exceptional migration experience to merchants who choose our platform, ensuring their stores achieve the fastest possible time-to-launch while maintaining the highest quality standards. As part of this team, you’ll have a direct impact on merchant success from the moment they join our ecosystem. We manage projects end-to-end: from contract signing to store go-live, leading trainings, technical configurations (such as payment methods, shipping, and ERP), and coordinating key stakeholders like agencies and strategic partners. To accomplish this, we rely on tools such as HubSpot and Notion, maintaining proactive and close communication with our customers. ### **The Scale of Your Challenge** * Lead the technical and strategic implementation process for new merchants in the Evolución unit. * Ensure time-to-production (Go Live) is under 45 days for standard projects and under 90 days for projects involving ERP integrations, guaranteeing excellence in every configuration. * Train end users on using the Cloud so they can independently and successfully manage their business. * Manage the integration of key solutions such as payment methods, logistics systems, and ERPs, tailoring them to each business’s specific needs. * Coordinate relationships with implementation agencies and other external partners to ensure the project progresses according to plan. * Analyze management metrics via Tableau to identify opportunities for improvement in the migration process. ### **What We’re Looking For** * Solid experience in project management or software implementation (Onboarding/Implementation), preferably in technology or e-commerce environments. * Proficiency in both asynchronous and synchronous communication, clearly and accessibly conveying technical concepts. * Knowledge of digital ecosystems, including payment gateways, logistics providers, and management tools (ERP). * Ability to manage multiple accounts and projects simultaneously while maintaining organization and focus on quality. * Results-oriented mindset, with a strategic perspective on how the store launch impacts the client’s business. ### **Nice-to-Have** * Familiarity with Tiendanube’s features (catalog, layout/design, etc.); * Experience in startups and fast-paced companies; ### **Our Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary per vacancy, but don’t worry—we’ll stay in touch with you throughout the entire process. ### **What We Offer** * Private health insurance; * 100% covered Portuguese language classes; * Internet bill reimbursement for connections with 50 Mbps; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-birthing or adoptive parents; * In addition to regular vacation days, we offer one full week of rest between the end and beginning of the new year; * A completely free Tiendanube account for you or someone in your circle; * We are \#remotefirst—we prioritize remote work within the country of employment whenever the role allows; It’s an environment of constant challenge, purpose, and ownership—here, innovation stems from thinking big and having a giant attitude. * ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to the positions we offer. To evaluate your application, we’ll have access to some of your information, which will be reviewed before proceeding. We’ll use this data to carry out recruitment and selection processes. Additionally, we take our people very seriously and only share information that is truly necessary. Ultimately, we’ll retain your data in our system only for as long as it’s genuinely needed. Tiendanube was born with an enormous purpose: **to reduce entrepreneurial barriers to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting narratives. Our ambition is clear: **we want to be the obvious choice for all entrepreneurs—both those just starting out and those already selling millions.** Beyond societal impact, we aim to build a massive and profitable business capable of sustaining and financing its own growth in a highly competitive landscape and a challenging macroeconomic environment. That’s the challenge that drives us—and with this mindset, we continue accelerating our customers’ growth. Being among the greats requires commitment, focus, and resilience on a journey that, by nature, is long. We know only those passionate about their work can connect with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward comes before results—Tiendanube is not for you. But if you have **a thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, enjoy autonomy, strive to **deliver excellent results** that add value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We continue transforming challenges into opportunities and innovation into real impact. We put our customers at the center of everything because the passion for entrepreneurship unites and motivates us to keep defining the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and have a giant attitude.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Quality Consultant650491132179221211

Quality Consultant

**Request ID**: 241101 As a core business for Scotia Wealth Management®, ScotiaMcLeod lives up to its reputation for integrity—built on service excellence and the reliability of its advice. Our advisors and teams take pride in delivering innovative approaches to protect clients’ assets and grow their wealth. By joining ScotiaMcLeod, you will be able to offer clients our Integrated Perspective—a unique approach that combines their ideas with ours to achieve outstanding results. You will work alongside a team of specialists focused on delivering a client-centered wealth management approach, enabling you to consider all facets of clients’ lives, families, and businesses. Thanks to this holistic wealth planning focus—and the team of specialists supporting you in delivering this unique value proposition—your clients will have the opportunity to appreciate both the big picture and all the details. **Responsibilities** * Foster a client-centric culture to deepen client relationships and leverage the Bank’s extensive relationships, systems, and expertise. * Report quality testing results and process control improvement needs to the Director, Operational Management WM and the Executive Director, Management & Control WM. * Complete mandatory training under the Investment Services Sales Practices Program to ensure alignment with Scotiabank’s Global Sales Principles. * Conduct quality assessments on processes and controls defined within the Quality Program. * Generate status reports for the Quality Testing Program. * Execute the Quality Management Program and identify any improvement needs. * Contribute to the effectiveness of the Quality Management Matrix, aligned with key risks across each Wealth Management Business Unit. * Identify areas for improvement in processes and controls overall, aligning them with the institution’s risk appetite. * Issue statistical reports to process owners, detailing assessment outcomes and ensuring service continuity at appropriate levels of performance, reliability, integrity, and quality standards. * Issue reports on quality-related deficiencies—including timeliness and integrity of information—to the responsible parties for each Wealth Management business line. Maintain updated guidelines regarding quality review programs. * Understand the Bank’s risk culture and how risk appetite must be considered in daily activities and decisions. * Contribute to effective and efficient operations within the area, ensuring suitability, compliance, and effectiveness of daily business controls to meet obligations aimed at reducing operational risk, regulatory compliance risk, money laundering and terrorist financing risk, and conduct risk—including responsibilities established under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, International Anti-Money Laundering and Counter-Terrorist Financing Manual, and Business Conduct Guidelines. * Adhere to, receive, and read the Code of Conduct and all other applicable policies, taking responsibility for safeguarding the Bank and conducting all activities in accordance with our Code. * Comply with vacation policy guidelines; no work-related activity may be performed during vacation time, or applicable disciplinary action will be taken per the Internal Work Regulations. * Help protect the Scotiabank Financial Group within the Wealth Management Business Unit against Money Laundering (ML) and Terrorist Financing (TF) risks by monitoring regulations and providing training for implementing controls that prevent and mitigate such risks, in accordance with applicable legislation; and carry out activities designed to mitigate ML and TF risks: * Complete required training programs. * Support the Lines of Defense (Internal Control, Compliance, ML, Legal, Risk, Audit, etc.). * Understand the Group’s risk culture and how risk appetite must be considered in daily activities and decisions. * Collaborate on necessary activities to prevent money laundering transactions that could impact the Bank’s reputation. **We Offer:** * Base salary * Grocery vouchers * Direct employment with the Institution * Benefits exceeding statutory requirements * 30-day year-end bonus * 20 vacation days per year * Major Medical Expense Insurance * Life insurance **Requirements:** * Specific experience in the securities sector and knowledge of the regulatory framework applicable to brokerage firms * 5 years of experience in the financial sector. * Strong leadership and management skills for high-performing, multidisciplinary teams * Specific knowledge of regulation and compliance. * Academic degree required for the position: Bachelor’s Degree in Law At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the Bank’s policies, standards, codes, and guidelines related to non-discrimination and workplace accommodations. “If you require any accessibility accommodations during the hiring process, please inform our Talent Attraction team.” **Scotiabank is an inclusive employer that respects diversity and does not discriminate in any way.** **Scotiabank never requests pregnancy or HIV tests under any circumstances.** Thank you for your interest. However, only candidates selected for interviews will be contacted. Location(s): Mexico : Mexico City : Miguel Hidalgo Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“for tomorrow”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services in personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require any accommodation (e.g., an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology), please let our Recruitment team know during the recruitment and selection process. For technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank, but only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Store Host Santa Clara | Cosmopol648446586447391212

Store Host Santa Clara | Cosmopol

Santa Clara is the dairy company of Coca-Cola FEMSA Mexico, offering well-being, hydration, and nutrition to Mexican families through options, portion sizes, and solutions tailored to diverse tastes, needs, and lifestyles. We seek talent interested in maximizing their capabilities and learning about—and contributing to—our comprehensive Value Proposition. Our core principle is the philosophy “People First,” delivering holistic and unique experiences that integrate each team member’s personal life stage and professional career path. *Join our Team!* **Store Location:** *Cosmopol, Coacalco.* **Experience Required In:** * Customer service. * Sales. * Food handling. **Technical Knowledge:** * Cash handling. * Customer service (retail). **Responsibilities:** * Delivering satisfactory customer service. * Preparing beverages. * Performing general store cleaning. * Ensuring proper food handling. * Implementing and promoting current offers. * Managing cash register and cash handling. * Receiving product orders. **Competencies:** * Organization and execution. * Customer orientation. **Education:** Secondary school. **Our Value Proposition:** *Competitive salary plus benefits exceeding legal requirements.* *Opportunities for growth.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Workshop Quality Supervisor648434181511701213

Workshop Quality Supervisor

* MX * CLAIMS AND ASSISTANCE * 250006E4 **Job Description** -------------------------- At AXA, we are looking for people like you—individuals eager to push their limits while driving progress for the world. Are you ready? **Job Objective:** Supervise the repair process of vehicles sent to workshops to ensure repairs are carried out in accordance with the authorized assessment, guaranteeing that the process is completed on time and as scheduled; identify additional items not included in the original assessment; provide customers with updates on the repair process; conduct random inspections to verify adherence to Repair Center protocols; report incidents upon identifying deviations—with the aim of maintaining direct contact with all involved parties to ensure timely follow-up, efficient processing, and effective resolution, thereby meeting the company’s performance indicators. **Key Responsibilities:** * Carry out the daily repair inspection schedule * Record information accurately * Provide follow-up to ensure adherence to promised completion dates and service guarantees * Accompany and directly support the customer throughout the entire process * Identify cases with potential fraud attempts within the repair handling process * Report deviations identified during system usage, repair timing, and quality reviews to the Procurement team * Meet established KPIs **Requirements:** * Bachelor’s degree in Economics, Administration, or Engineering * Knowledge of automotive mechanics and passion for automobiles * Minimum one year of relevant experience (e.g., claims handling or damage assessment) in automotive repair shops or insurance companies * Willingness to travel (Mexicali, Ensenada) * Flexible availability regarding working hours * Language: Basic English (preferred) * Software proficiency: Basic Microsoft Office **Competencies:** Conflict management, accountability, agile mindset, business acumen By joining AXA, you’ll unlock your full potential to drive progress. We are an organization that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a wide range of development and career opportunities, along with local and international experiences that foster your growth. Our commitments to you include: fostering innovation, enabling growth experiences, and cultivating an inclusive, open, and flexible environment. Similarly, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from diverse generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver tailored protection solutions aligned with our customers’ needs—offering superior service levels, risk management, and specialized financial advisory services. In Mexico, since 2008, we have provided protection to 7.3 million policyholders through the efforts of approximately 4,000 employees and around 11,000 distributors located across various regions of the country. Since entering the Mexican market, AXA México has consistently ranked among the top five insurers with presence across all lines of business. Our products are distributed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support impactful social initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Contact Center Agent (Financial Institutions)648434177762591214

Contact Center Agent (Financial Institutions)

**Location:** Hybrid – Main office in city, with flexibility for remote work **Contract Type:** Permanent or fixed-term contract with possibility of renewal **Professional Challenge** Do you have experience in telephone customer service and are interested in developing your career in the financial sector within an excellence-oriented contact center? We are seeking communicative, detail-oriented individuals with experience handling inquiries and processes related to financial institutions. The position involves managing inbound and outbound calls, resolving customer concerns, identifying commercial opportunities, and ensuring compliance with regulatory requirements and security protocols. This is an opportunity for those who enjoy working with performance goals, CRM systems, and high standards of customer service quality. **Responsibilities – Telephone Management and Financial Institution Customer Service** ------------------------------------------------------------------------------ * Answer and manage inbound calls and place outbound calls related to financial products and services (accounts, cards, loans, collections, payments, and associated services). * Provide clear and accurate information regarding procedures, balances, transactions, and benefits, verifying identity and authorizations according to security protocols. * Record and update all interactions in the CRM system, documenting incidents, requests, and agreements reached with customers. * Process basic requests (e.g., card blocking, collection-related actions, transaction inquiries) and promptly escalate complex cases to specialized departments. * Adhere to quality, confidentiality, and data protection regulations applicable to the financial sector. * Identify commercial opportunities and perform referrals or cross-selling in accordance with established guidelines and scripts. * Participate in continuous improvement initiatives by providing feedback and reporting on trends and recurring issues observed in customer inquiries. ### **Desired Qualifications – Experience and Knowledge in Financial Institutions** * Minimum verifiable experience in telephone customer service at banks, cooperatives, collection agencies, or other financial sector entities. * Familiarity with basic financial products (accounts, cards, credit, collections, and payment methods) and experience handling objections. * Proficiency in CRM systems and call management tools; ability to record information clearly and systematically. * Excellent verbal communication and active listening skills, with strong customer service orientation and problem-solving capabilities. * Ability to work goal- and metric-driven (e.g., service levels, average handling time, interaction quality). * Availability to work rotating shifts and/or extended hours as required by operations. * Commitment to confidentiality, sound compliance practices, and data protection regulations. #### **Key Functions – Quality, Compliance, and Sales-Related Activities** * Ensure a consistent, high-quality customer service experience in every telephone interaction. * Verify customer identity and authorization following security and fraud prevention procedures. * Handle complaints and requests empathetically, thoroughly documenting them and proposing effective, traceable solutions. * Support achievement of commercial goals by identifying customer needs and appropriately routing leads to the sales department. * Participate in internal training and certification programs to stay current on products, policies, and regulations. ##### **Professional Profile – Customer Orientation, Rigor, and Learning Agility** * Responsible, organized individual with high stress tolerance. * Proactive, results-driven attitude with strong teamwork orientation. * Negotiation skills and ability to manage conflict situations calmly and professionally. * Commitment to diversity, equity, and inclusion in the workplace. * Interest in continuous learning and process improvement. ###### **Benefits – Professional Development and Working Conditions** * Competitive compensation aligned with experience and performance. * Ongoing training in financial products, customer service, and regulatory compliance. * Collaborative and inclusive work environment with internal growth opportunities. * Hybrid flexibility and potential for remote work, depending on role and performance. * Wellness programs, recognition initiatives, and certified training options. **How to Apply:** Submit your updated CV and a brief cover letter indicating relevant experience in financial institutions and your availability for interviews and technical assessments.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Jr. VIA Customer Service Executive648421660718111215

Jr. VIA Customer Service Executive

* MX * SALES AND DISTRIBUTION * 250006EA **Job Description** -------------------------- At AXA, we are looking for people like you—individuals eager to push their limits while driving progress for the world. Are you ready? **Key Responsibilities:** Attending to and advising internal and external customers Analyzing and resolving complex cases Coordinating with underwriting and technical departments to maintain policies Following up to address training needs of administrative staff and sales force Implementing service-related strategies to provide timely responses to our customers, sales force, and administrative staff Guiding, training, and following up on collections procedures Generating tracking logs through report management Providing guidance on claims procedures (Auto, Life, and GMM) Recording activities in company tools Sending physical documentation for archiving (filing) **Requirements:** Education: Bachelor’s degree (preferred but not mandatory) Type and duration of experience: Minimum 1 year in customer service roles (in-person or contact center). Prior experience in the insurance or financial sector is preferred. Knowledge: Insurance, customer service. Language: Basic English proficiency preferred. Tools: Basic proficiency in Office applications (Word, Excel, PowerPoint, Outlook) and internet browsers. **Competencies:** Conflict management, change management, Change management, Customer orientation By joining AXA, you’ll unlock your full potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a wide range of development and career opportunities, along with local and international experiences that foster your growth. Our commitments to you are: driving innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from diverse generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior levels of service, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by nearly 4,000 employees and approximately 11,000 distributors across various regions of the country. Since our entry into the market, AXA Mexico has consistently ranked among the top five insurers, present across all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we also uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

General Assistant648421649907231216

General Assistant

General Assistant **Date:** December 17, 2025 **Location:** Mexico, MX **Company:** Ternium **1. Purpose of the Position** * Understanding of the applicable Management Systems policy and the impact of one’s responsibilities on product quality compliance and customer satisfaction, as well as safety and environmental guidelines and criteria. * Ability to interpret operational procedures related to equipment/tool operation and/or maintenance. * Orientation toward achieving operational goals, as well as complying with current regulations defined in the Safety and Risk Prevention System and the Quality Management System. * As required by the position: knowledge, understanding, handling, and care of measurement, inspection, and testing equipment. * Knowledge and understanding of acceptance and rejection criteria, as required for the position. * Specific requirements of the On-the-Job Training defined for the position. * Willingness to participate in company-provided training programs, safety initiatives, and technical courses. * Responsibility to comply with stipulations outlined in the employment contract, internal work regulations, and company internal policies. * Availability to work rotating shifts, if required. **2. Main Processes and Tasks** **3. Main Processes and Tasks (CORE)** **4. Required Education and Work Experience**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

IT Support Engineer648408944837131217

IT Support Engineer

### **Our IT Support Team** The mission of the IT Support team is to deliver outstanding desktop support to all employees across the company—both technical and non-technical—regarding microcomputing and office devices. ### **The Scale of Your Challenge** * Manage Windows and Apple laptops, providing software and peripheral support for the entire Tiendanube team. * Resolve internal incidents by analyzing complex issues related to software, hardware, office equipment (projectors, switches, adapters, etc.), and mobile devices. * Perform software updates, configurations, installations, and maintenance on Windows/Apple systems, and coordinate equipment repairs with external technicians. * Maintain up-to-date inventory tracking for laptops and IT equipment—including logging movements—and assist with equipment shipping and receiving. Work with a service-oriented mindset, reporting metrics and meeting SLAs. * ### **What We’re Looking For** * Experience in IT support environments. * Experience in office setup and/or relocation projects. * Knowledge of Microsoft Windows and macOS operating systems, MS Office, and related desktop applications. * Excellent problem-solving and troubleshooting skills. * Strong interpersonal communication skills to interact effectively with both technical and non-technical individuals. * Outstanding customer service skills. * Ability to prioritize across multiple and complex requests. #### **Nice-to-Have** * Experience in e-commerce or technology companies. * Microsoft and/or Apple certifications. Intermediate-level Portuguese proficiency. * ### **Our Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary depending on the role, but don’t worry—we’ll stay in touch with you throughout the entire process. ### **What We Offer You** * Private health insurance; * 100% covered Portuguese language classes; * Internet bill reimbursement for connections with at least 50 Mbps; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-birthing or adoptive parents; * In addition to standard vacation time, we offer a dedicated week off to recharge between the end and beginning of the year; * A fully free Tiendanube account for your personal use—or for someone close to you; * We are \#remotefirst: remote work is prioritized within your country of employment whenever the role allows; It’s an environment of constant challenge, purpose, and ownership—here, innovation emerges from thinking big and acting boldly. * ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to our open positions. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection processes. Furthermore, we take our people’s privacy very seriously and share information only when absolutely necessary. Ultimately, we retain your data in our system only for as long as it is genuinely required. Tiendanube was founded with an ambitious purpose: **to reduce entrepreneurial barriers to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we aim to be the obvious choice for every entrepreneur—whether just starting out or already selling millions.** Beyond societal impact, we strive to build a massive and profitable business—capable of sustaining and financing its own growth amid fierce competition and a challenging macroeconomic environment. That is the challenge that drives us, and with this mindset, we continue accelerating our customers’ growth. Being among the greats demands commitment, focus, and resilience on a journey that, by nature, is long. We know only those truly passionate about their work can connect with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward should precede results—Tiendanube is not the right place for you. But if you have **a thirst for innovation**, are aware of challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellent results that add real value to customers**, and want to thrive in an **environment that continuously challenges you**, then this is your place. We keep turning challenges into opportunities—and innovation into tangible impact. We put our customers at the center of everything because our shared passion for entrepreneurship unites and motivates us to keep shaping the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and act boldly.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Medical Claims Adjudicator648408906816011218

Medical Claims Adjudicator

* MX * CLAIMS AND ASSISTANCE * 250006BL **Job Description** -------------------------- At AXA, we are looking for people like you—individuals who want to push their limits while driving progress for the world. Are you ready? **Key Responsibilities:** * Analyze claims in institutional applications based on established policies and verify client-specific conditions (coverage, co-insurance, deductibles, endorsements, etc.) as claimed by the insured; validate that claim documentation meets the requirements for preparing the medical-administrative assessment, determining admissibility, non-admissibility, or requesting additional information, and notify the manager if the case exceeds the adjudicator’s authorization level. * Timely identify and report cases meeting Recovery criteria, validation +Care, contract rescissions, and Anti-Fraud requirements, strictly adhering to established processes for each case to support the Department’s cost-containment objectives. * Identify and report technology- or process-related incidents or improvement opportunities, documenting and communicating them to the manager to facilitate continuous improvement. * Provide specialized medical assessments for Reimbursement Claims and Service Scheduling, based on contractual terms and medical guidelines, to determine admissibility, non-admissibility, or request additional information. **Requirements:** * Academic Qualification: Completed Medical Doctor and Obstetrician degree, with official title and license. * Language: Intermediate English preferred (not mandatory). * Type and Duration of Experience: Minimum 1 year desired in the insurance sector. · Knowledge: Insurance knowledge. · Tools: Excel (basic) By joining AXA, you’ll unlock your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that provide growth opportunities. Our commitments to you are: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from different generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior levels of service, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by approximately 4,000 employees and nearly 11,000 distributors across various regions. Since our entry into the country, AXA Mexico has consistently ranked among the top five insurers operating across all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the Internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Revenue Operations Analyst647490765987861219

Revenue Operations Analyst

### **Our Revenue Operations Team** Our Operations team is a LATAM-based team responsible for increasing the productivity and efficiency of the entire sales structure supporting our top platform sellers (Lead Generation, Sales Development, Sales, Onboarding, Customer Success, and Professional Services). This role will focus on **Customer Success** and **Onboarding**, but it’s important to understand the impact generated across other areas and countries. This role may also expand to cover additional functions. The area interacts with multiple *stakeholders*, and it’s common to work across different *squads* simultaneously. ### **The Scale of Your Challenge** * Structure and optimize operational processes, ensuring efficiency and scalability; * Administer, maintain, and evolve the CRM (HubSpot), including creating *pipelines*, *workflows*, *dashboards*, and integrations; * Develop and track **performance KPIs** using Google Sheets, Excel, and visualization tools; * Create **automations** using *no-code* tools such as Make (Integromat), n8n, Zapier, among others; * Collaborate closely with CS and Onboarding teams to ensure alignment and smooth cross-functional workflows; * Ensure data **quality and integrity** across all tools used; * Identify and propose **continuous improvements** to existing processes and systems. ### **What We’re Looking For** * Experience in areas such as **Revenue Operations**, Sales Operations, Customer Success Operations, Commercial Intelligence, Commercial Planning, or similar. * Prior experience with **HubSpot CRM**; * Strong proficiency in **Google Sheets and Excel**, including advanced formulas and automation; * Practical knowledge of *no-code* tools: Make (Integromat), Zapier, n8n; * A **highly analytical profile**, with excellent attention to detail and a problem-solving orientation; * Comfort with technology and systems; * Ability to work **autonomously** and **collaboratively** across multiple departments. #### **Nice-to-Have** Portuguese language knowledge. * ### **Our Hiring Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary per vacancy, but don’t worry—we’ll stay in touch with you throughout the entire process. ### **What We Offer** * Private health insurance; * 100% covered Portuguese language classes; * Internet bill reimbursement for connections with at least 50 Mbps; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-gestating or adoptive parents; * In addition to standard vacation time, we offer a dedicated week of rest to recharge between the end of one year and the start of the next; * A fully free Tiendanube account for you—or someone close to you—to use; * We are \#remotefirst: remote work is prioritized within your country of employment whenever the role allows; It’s an environment of constant challenge, purpose, and ownership—here, innovation emerges from thinking big and acting boldly. * ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to our job openings. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection purposes. Additionally, we take our people seriously and only share information that is truly necessary. Ultimately, we retain your data in our system only for as long as strictly required. Tiendanube was founded with an enormous purpose: **to reduce barriers to entrepreneurship to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we aim to become the obvious choice for all entrepreneurs—whether just starting out or already selling millions.** Beyond societal impact, we strive to build a massive, profitable business capable of sustaining and financing its own growth in a highly competitive landscape and challenging macroeconomic environment. That is the challenge that drives us—and with this mindset, we continue accelerating our customers’ growth. Being among the greats requires commitment, focus, and resilience on a journey that, by nature, is long. We know only those passionate about their work can truly connect with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward comes before results—Tiendanube is not the right place for you. But if you have a **thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellence-driven results** that add real value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We continue transforming challenges into opportunities—and innovation into real impact. We put our customers at the center of everything because our shared passion for entrepreneurship unites and motivates us to keep shaping the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and act boldly.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Underwriting Manager647055045303061220

Underwriting Manager

* MX * UNDERWRITING * 250006BM **Job Description** -------------------------- At AXA, we are looking for people like you—individuals eager to push their limits while driving progress for the world. Are you ready? **Job Objective:** Manage and safeguard the Commercial Lines Property & Casualty portfolio, ensuring adherence to committed service levels and compliance with underwriting policies, as well as maintaining portfolio health. **Key Responsibilities:** * Manage the assigned portfolio by monitoring portfolio renewals and effectiveness in closing new business, aiming to achieve the expected budget while ensuring business profitability. * Be responsible for serving brokers and distribution channels within the region with a technical-commercial focus. * Monitor analysis of claims trend data for the portfolio using available applications, in order to implement timely and appropriate corrective actions through the team under supervision, thereby achieving expected profitability. * Coordinate engineering visits—identifying clients based on underwriting guidelines or specific characteristics requiring such visits—to better understand and mitigate portfolio volatility risk. * Manage underwriting team response times using institutional applications to ensure compliance with committed service levels. **Team Development Aligned with Results** * Develop a technical-commercial role within underwriting teams, enabling them to efficiently communicate product offerings through technical advisory support to distribution channels and clients—positioning AXA as their preferred choice to drive our market growth. * Ensure the team’s technical development through continuous supervision, guidance, and coaching, promoting participation in institutional training courses or workshops to achieve technical excellence. * Develop the team under direct supervision. **Commercial Relationships and Cross-Functional Collaboration** * Maintain close communication with our distribution channels through group or individual meetings, aiming to strengthen channel confidence in decision-making. * Maintain close communication with internal customers—including Claims, Collections, Services, Distribution, Legal, IT, etc.—through face-to-face meetings or individual interactions, to ensure smooth interdependence across departments. * Guarantee excellence in servicing assigned channels by providing specialized technical advisory and proposing customized insurance solutions aligned with client needs and requirements. All this with a technical-commercial perspective. **Requirements:** * Bachelor’s degree in Actuarial Science, Industrial Engineering, Civil Engineering, or Business Administration. * English proficiency level: Basic–Intermediate. * Knowledge: Property & casualty insurance risks (property, general liability, various technical and miscellaneous lines, cargo transportation), PML and P&L analysis. * Experience: Minimum 3 years of underwriting experience in property & casualty insurance. * Tools: Advanced Excel and Word, Microsoft Office suite, AI tools. **Competencies:** * Customer orientation * Negotiation skills * Results-driven mindset * Innovation * Strategic vision * Leadership By joining AXA, you’ll unlock your potential to drive progress. We are an organization that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a wide range of development and career opportunities, along with local and international experiences that foster your growth. Our commitments to you include: driving innovation, enabling growth experiences, and cultivating an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from diverse generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary goal is to deliver protection solutions tailored to our customers’ needs, offering superior service levels, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by nearly 4,000 employees and approximately 11,000 distributors across various regions. Since our entry into the country, AXA Mexico has consistently ranked among the top five insurers, with presence across all business lines. Our products are distributed through agents and promoters, brokers, AXA Stores, and alternative channels including banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Heavy Equipment Valuation Coordinator646715544577291221

Heavy Equipment Valuation Coordinator

* MX * CLAIMS AND ASSISTANCE * 2500068W **Job Description** -------------------------- At AXA, we are looking for people like you—individuals who want to push their limits while driving progress for the world. Are you ready? **Key Responsibilities:** * Assignment, supervision, and monitoring of team productivity and KPIs. * Guardian of heavy equipment regulatory standards. * Strategic and technical analysis for resolution of escalated cases. * Ensuring compliance with business rules and application of evaluation criteria. * Monitoring, reporting, and tracking incidents on the team’s core platforms (CC and ACGW) until resolution. * Focus on loss prevention, with ability to communicate with major accounts to provide advisory services and recommendations. * Engineer with strong planning, communication, attention-to-detail, and results-oriented skills. **Requirements:** * Academic Background: Mechanical, Automotive, or related Engineering degree. * Type and Duration of Experience: 1+ years of experience handling heavy equipment. * Knowledge: Heavy equipment claims and automotive mechanical systems. * Tools: Microsoft Office suite, Claims Management System, Valuation System. By joining AXA, you’ll unlock your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any way, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that create growth opportunities. Our commitments to you include: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from different generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior levels of service, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by nearly 4,000 employees and approximately 11,000 distributors across various regions of the country. Since our entry, AXA Mexico has consistently ranked among the top five insurers with presence across all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we are committed to society. Through the AXA Mexico Foundation, we support socially impactful initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Front Desk Agent - NH Collection Monterrey San Pedro Hotel646635375274251222

Front Desk Agent - NH Collection Monterrey San Pedro Hotel

Are you passionate about hospitality and excellence? Join the **NH Collection** team and work in captivating hotels and resorts located in authentic, iconic buildings across key destinations in Europe, Latin America, the Middle East, and Asia. You will create an eclectic and elegant atmosphere to deliver guest stays driven by extraordinary emotions, paying close attention to stimulating details that create memorable moments. Find your place at NH Collection and experience the pleasure of making guests feel unique in sophisticated spaces and rooms. You will provide them with exceptional service and personalized attention. **What will be your mission?** ------------------------- As a **Front Desk Agent**, you will be responsible for attending to guests’ needs upon arrival and departure, as well as delivering an exceptional overall experience during their stay, aligned with the hotel’s vision and values regarding customer satisfaction. **What will you do?** --------------------------- * Receive and professionally complete the check-in process for all arriving guests and groups, and complete the check-out process for departing guests and groups. * Manage room assignments according to guest profiles (VIP, regular, new customers, etc.) in coordination with the relevant department. * If necessary, manage and ensure that the front desk and management team are fully informed of guest requests, inquiries, complaints, and/or suggestions—both from guests and other departments. * Be thoroughly familiar with all hotel products and services, rates, available promotions and discount packages, as well as daily special events and VIP activities. * Know and communicate available hotel services (e.g., restaurant reservations) and general safety information. * Maximize room occupancy at optimal rates (including closing sales and extranet bookings if required). * Apply upselling techniques (promoting the company’s loyalty program and Rewards, other destinations, food & beverage, transportation, and hotel facilities). * Manage guests’ room reservations. * Provide guests with information about the property and its surroundings (museums, monuments), including special events, points of interest, restaurants, activities, etc., in the city. * Respond to guest requests for special services or arrangements (e.g., transportation, reservations, dry cleaning) by organizing them directly or identifying appropriate external providers. * Adhere to the company’s brand standards. * Assist other departments as needed. * Provide and deliver night services to guests (e.g., wake-up calls). * Handle billing payments and cash operations during the night shift. * Conduct rounds, inspect for irregularities, and secure windows, doors, etc. * Be responsible for nightly audit reports. **What are we looking for?** ------------------ * Prior experience in the Front Office department, preferably in a hotel of similar size and complexity. * Bachelor’s or Associate degree in Hotel Management or equivalent. * Fluency in the local language and advanced English proficiency are mandatory. * Familiarity with various computer programs (Microsoft Office, TMS, etc.) and Front Office systems. * Strong customer service orientation. * Flexibility to respond effectively to diverse work situations. * Excellent communication skills. * Commercial orientation. * Ability to work independently and collaboratively within a team. **Why choose us?** ----------------------- At **Minor Hotels Europe & Americas**, we are committed to shaping exciting global careers and intercultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy exclusive benefits such as: * Global experience — diversity across 150 nationalities. * Challenging professional development opportunities, both nationally and internationally. * A wide range of training programs to enhance skills. * Well-being initiatives, including flexible working conditions. * Employee recognition programs, such as our “Memorable Dates”. * Opportunities to make a difference through our sustainability program and volunteer initiatives. * Staff rates and promotions, offering discounts at our hotels worldwide and exclusive benefits via our corporate loyalty program. **Thinking about your next challenge? Apply now!** *Minor Hotels Europe & Americas fosters an inclusive workplace where everyone is valued and empowered equally—so we warmly welcome individuals from all backgrounds and personal abilities.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Senior Operations Analyst646282078104331223

Senior Operations Analyst

* MX * CLAIMS AND ASSISTANCE * 250006BG **Job Description** -------------------------- At AXA, we are looking for people like you—individuals who want to push their limits while driving progress for the world. Are you ready? **Job Objective:** Accurately assess medical risks associated with requests for policy modifications under active Individual Health Insurance policies, determine eligibility based on this assessment, and thereby support the profitability of the business. Issue policies and endorsements in the system according to applicable terms and conditions to formalize the insurance contract, thus triggering portfolio administration processes and digital document delivery. **Key Responsibilities:** * Validate, assess risk, and either issue policies or endorsements, request additional information, reject applications, or offer alternative coverage options to applicants for individual medical expense insurance. * Validate completeness of documentation within the Monitor tool, including Article 492, signed application form, official identification of the policyholder, proof of address; for legal entities: articles of incorporation, tax ID (RFC), and commercial registry receipt. * Verify that information collected in the signed application—including address, date of birth, occupation, and signatures of the policyholder, insured, and agent—matches supporting documentation provided. * Conduct medical risk assessment when applicants declare pre-existing conditions and/or have registered medical histories in our claims database; validate declarations using the DICTAMEDIC tool to ensure appropriate risk evaluation and safeguard company profitability. * Meet service-level targets such as quality, productivity, and response time, while minimizing notification rates and rejections to deliver optimal service to customers and distributors. **Requirements:** * Education: Completed bachelor’s degree. * Type and duration of experience: Minimum 1 year in health insurance, preferably in underwriting medical expense insurance. * Knowledge: Administrative underwriting and basic medical knowledge relevant to health insurance, policy issuance, endorsement issuance for active policies, analysis, and decision-making. * Tools: GMM 2000 Administrator. * Schedule: 8:00 AM – 5:30 PM, Monday–Friday. Competencies: * Customer orientation * Problem solving * Quality orientation By joining AXA, you’ll unlock your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any way, nor do we require HIV or pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that provide growth opportunities. Our commitments to you include fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from different generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior service levels, risk management, and specialized financial advice. In Mexico, since 2008, we have provided protection to 7.3 million policyholders through the efforts of approximately 4,000 employees and around 11,000 distributors located across various regions. Since entering the country, AXA Mexico has consistently ranked among the top five insurers present across all lines of business. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Claims Adjuster645498430629131224

Claims Adjuster

* MX * CLAIMS AND ASSISTANCE * 25000629 **Job Description** -------------------------- At AXA, we are looking for people like you, who want to push their limits while driving progress for the world. Are you ready? **Position Objective:** Ensure high-quality customer service during claims situations, meeting the position's KPIs. **Main Responsibilities:*** Customer service (at accident sites). * Determination of traffic incident liability. * Supplier follow-up (towing services, civil works). * Monitoring vehicles sent to workshops via tow trucks. * Use of claim management control systems. * Collection of information and compilation of photographic evidence and documents (digitization). **Requirements:** * Education: Bachelor's degree or engineering. * Language: Basic English. * Type and length of experience: 1 year in customer service, preferably in claims handling. * Knowledge: AMIS liability guidelines, local and federal traffic regulations, standard motor vehicle operation, vehicle parts, Geography of the state of Oaxaca, Isthmus of Tehuantepec region. * If experienced in this role, must hold a valid Claims Adjuster license for auto claims and a current driver's license. * Software: Office. **Competencies:** * Accountability * Conflict management * Self-development By joining AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate, nor do we request medical certificates for HIV or non-pregnancy. Know You Can AXA offers you a variety of development and career options, as well as local and international experiences that provide growth opportunities. Our commitments to you are: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and with equitable gender distribution. We are a multinational insurance company of French origin, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our main objective is to provide protection solutions focused on our customers' needs, offering superior levels of service, risk management, and specialized financial advice. In Mexico, since 2008, we have been providing protection to 7.3 million policyholders, thanks to the work of nearly 4,000 employees and around 11,000 distributors located across various regions of Mexico. Likewise, since our arrival, AXA Mexico has remained in the top five insurance companies with presence in all business lines. The marketing of our products is carried out through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance; we also have a commitment to society. Through our AXA Mexico Foundation, we support socially impactful actions and risk prevention initiatives.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Lawyer645258275824651225

* MX * CLAIMS AND ASSISTANCE * 2500061C **Job Description** -------------------------- At AXA, we are looking for people like you, who want to test their limits while driving progress for the world. Are you ready? **Position Objective:** To follow up on theft and collision claims in the Auto line, ensuring proper management of internal processes. **Main Responsibilities:** * Management and follow-up of collision cases. * Handling of legal assistance providers. * Management and follow-up of theft cases. * Assessment, determination, and reporting of total losses due to theft. * Follow-up and recording of located thefts. * Negotiation of payments, recoveries, and indemnifications. * Attention to internal and external clients. **Requirements:** * Education: Bachelor's degree in Law (degree and license) * Language: Basic English. * Type and length of experience: 1 year in oral trials, practicing civil, commercial, and criminal law; desirable knowledge in insurance (not mandatory), customer service, especially handling complex situations, negotiations. * Tools: Intermediate Office skills. Intermediate Excel (updating databases, data cross-checking, indicator analysis, and executive presentations). **Competencies:** Results Orientation, Business Knowledge, Motivation and Inspiration, Organizational Skills. By becoming part of AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any way, nor do we require HIV medical certificates or non-pregnancy certifications. Know You Can AXA offers you a variety of development and career options, as well as local and international experiences that provide growth opportunities. Our commitments to you are: driving innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and with equitable gender distribution. We are a multinational multi-line insurance company, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we care for over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our main objective is to provide protection solutions focused on our customers' needs, offering superior levels of service, risk management, and specialized financial advice. In the country, since 2008, we have provided protection to 7.3 million policyholders, thanks to the work of nearly 4,000 employees and around 11,000 distributors located across various regions of Mexico. Likewise, since our arrival, AXA Mexico has remained in the top five insurance companies with presence in all business lines. The marketing of our products is carried out through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance—we also have a commitment to society. Through our AXA Mexico Foundation, we support social impact initiatives and risk prevention activities.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Support Technician (on-site in Tlalnepantla)645253058200331226

Support Technician (on-site in Tlalnepantla)

**Job Description:** At DXC, we use the power of technology to deliver mission-critical IT services that our clients need to modernize operations and drive innovation across their entire IT infrastructure. We provide services through the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and Modern Workplace. Our DXC Modern Workplace services enable client employees to easily find, understand, and interact with IT and their colleagues anytime, anywhere, and on any device. We empower a personalized experience that allows employees to work seamlessly and securely. **ABOUT THIS ROLE:** As a field support representative, you will proactively work and interact with end users at client sites, managing preventive and corrective troubleshooting of printing systems, mobile devices, hand helds, laptops, providing support across all three levels: hardware, software, and networks. **WHAT YOU WILL DO?** * Provide user support * Set up and manage equipment * Inventory IT equipment * Resolve tickets and follow-up * Perform preventive and corrective maintenance on equipment (laptops, printers, mobiles, hand helds, switches, nodes) * Demonstrate active communication skills and teamwork to resolve any customer incident/request. * Maintain a high level of customer satisfaction by clarifying customer needs and ensuring they are met. * Provide software service, post-sales support, or service delivery and application solutions on standard and specialized systems. * Resolve technical issues on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify opportunities for problem prevention. * Manage and operate manufacturing EPS systems at a client site. **WHO YOU ARE:** * Bachelor’s degree in Information Technologies, Systems Engineering, Computer Science, Informatics, or related fields * 2 years of experience working in the technology industry, specifically handling significant-sized accounts (Windows operating systems, MS Office 365, thermal printers, handheld scanners, and basic networking skills). * Practical knowledge of domain policies, certificate consoles, control panel functions, networks, commands, bulk files, peripheral system diagnostics. * Strong communication skills to listen to the customer and clearly articulate solutions to queries. Experience working in the technology industry, specifically managing large-scale accounts **WORK ENVIRONMENT** * **On-site in Tlalnepantla** Joining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify client success. At DXC, we support each other and work as a team, globally and locally. Our achievements demonstrate how we deliver excellence to our clients and colleagues. You’ll join a team dedicated to creating a culture of learning, diversity, and inclusion, and committed to strong ethics and corporate citizenship. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Office Manager II C643951363754271227

Office Manager II C

* MX * SALES AND DISTRIBUTION * 250005R3 **Job Description** -------------------------- At AXA, we are looking for people like you, who want to push their limits while driving progress for the world. Are you ready? Objective: Be responsible for leading the commercial and operational strategy of the location, ensuring the achievement of sales, profitability, and growth targets in Auto, Life, Property, and Health insurance lines. Your main mission will be to drive the performance of sales staff, agents, and promoters, fostering a results-driven culture, continuous improvement, and talent development according to AXA's excellence standards. Main Responsibilities: * Lead and supervise the sales team to ensure goal achievement and key performance indicators (KPIs). * Design and implement the local growth plan, ensuring alignment with regional and national strategies. * Monitor productivity, profitability, and portfolio retention by business line. * Create and analyze management dashboards for decision-making (Power BI, Excel, or equivalents). * Develop customized action plans for agents and promoters, enhancing their performance. * Implement initiatives for attraction, development, and retention of sales talent. * Collaborate with cross-functional areas (Underwriting, Operations, Health, and Life) to optimize customer service and support. * Promote a work environment based on ethics, innovation, and customer focus. Requirements:* Bachelor's degree in: Completed bachelor’s degree in Administration, Finance, Business, or related fields.* English level: intermediate. Knowledge and experience: Insurance sector, Commercial sector. Budgeting and Strategic Planning. Minimum of 5 years of experience in sales or leadership roles within the insurance industry. Solid knowledge of products and processes in Auto, Life, Property, and Health lines. Proficiency in commercial metrics, results analysis, and indicator management. Proven experience in training and developing sales teams. Intermediate/advanced level in Excel and PowerPoint (Power BI proficiency is desirable). Tools* Desirable: certifications in insurance or commercial leadership. * Microsoft Office (Excel, PowerPoint, Outlook). * Power BI or business analytics platforms. * CRM or customer and agent tracking tools. Competencies:* Inspirational leadership: ability to motivate, guide, and develop high-performance teams. * Results orientation and goal achievement. * Strategic thinking and analytical skills. * Negotiation and effective communication across different hierarchical levels. * Change management and adaptability to new strategies or business models. * Commercial innovation: creativity to design growth tactics in competitive environments. By joining AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate, nor do we request medical certificates for HIV or non-pregnancy. Know You Can AXA offers you a variety of career development opportunities, as well as local and international experiences that provide growth prospects. Our commitments to you are: driving innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and equitable gender distribution. We are a multinational multi-line insurance company, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our primary objective is to provide protection solutions focused on our customers' needs, offering superior levels of service, risk management, and specialized financial advice. In Mexico, since 2008, we have been providing protection to 7.3 million policyholders, thanks to the work of approximately 4,000 employees and nearly 11,000 distributors located across various regions of Mexico. Likewise, since our arrival, AXA Mexico has remained in the top five insurance companies with presence in all business lines. The marketing of our products is carried out through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance; we also have a commitment to society. Through our AXA Mexico Foundation, we support social impact actions and risk prevention.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

On-site Support Technician (On-site in Tlalnepantla)643847918306571228

On-site Support Technician (On-site in Tlalnepantla)

**Job Description:** At DXC, we leverage the power of technology to deliver critical IT services that our customers need to modernize operations and drive innovation across their entire IT infrastructure. We provide services through the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and Modern Workplace. Our DXC Modern Workplace services enable customer employees to easily find, understand, and interact with IT and their colleagues anytime, anywhere, and on any device. We empower a personalized experience that allows employees to work seamlessly and securely. **ABOUT THIS ROLE:** As a field support representative, you will proactively work and interact with end users at client sites, managing preventive and corrective troubleshooting for printing systems, mobile devices, hand helds, laptops, providing support across all three levels: hardware, software, and networks. **WHAT YOU WILL DO?** * Provide user support * Set up and manage equipment * Inventory IT equipment * Resolve tickets and follow-up * Perform preventive and corrective maintenance on equipment (laptops, printers, mobiles, hand helds, switches, nodes) * Demonstrate active communication skills and teamwork to resolve any client incidents/requests. * Maintain a high level of customer satisfaction by clarifying customer needs and ensuring they are met. * Provide software service, post\-sales support, or service delivery and application solutions on standard and specialized systems. * Resolve technical issues on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify opportunities for problem prevention. * Manage and operate manufacturing EPS systems at a client site. **WHO YOU ARE:** * Bachelor's degree in Information Technologies, Systems Engineering, Computer Science, Informatics, or related fields * 2 years of experience working in the technology industry, specifically handling significant-sized accounts (Windows operating systems, MS Office 365, thermal printers, handheld scanners, and basic networking skills). * Practical knowledge of domain policies, certificate consoles, control panel functions, networks, commands, bulk files, peripheral system diagnostics. * Strong communication skills to listen to the customer and clearly articulate solutions to inquiries. Experience working in the technology industry, specifically managing large-scale accounts **WORK ENVIRONMENT** * **On-site in Tlalnepantla** Joining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC, we support each other and collaborate as a team, both globally and locally. Our achievements reflect how we deliver excellence to our customers and colleagues. You'll join a team dedicated to creating a culture of learning, diversity, inclusion, strong ethics, and corporate citizenship. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Service Supervisor642821174229781229

Service Supervisor

* MX * SALES AND DISTRIBUTION * 250005T5 **Job Description** -------------------------- At AXA, we are looking for people like you, who want to test their limits while driving progress for the world. Are you ready? **Position Objective:** Support and advise business partners, customer service executives, or sales force on procedures and inquiries, acting as an intermediary with the Underwriting, Claims, Technical, and Agent areas to provide the best service according to standards and ensure procedures are completed timely and correctly. **Main Responsibilities:** * Monitor support statistics on incoming procedures by coordinating tasks performed by each executive, evaluating that procedures are carried out correctly so that procedures are processed timely and accurately, balance workload, and contribute to achieving set objectives for each executive. * Advise the Sales Force and Customer Service Executives on new tools and minimum requirements necessary for procedures requested by policyholders by consulting policies, operation manuals, and the provider portal to ensure agents properly request procedures from the insurer and customers receive their transactions timely and correctly. * Follow up on the correct and timely application of Deposited Premiums by reviewing the Deposited Premiums Report to coordinate their application, checking collections systems, and, if additional requirements are needed, informing the agent to ensure policy application, resulting in protected customers, timely commission disbursement to our sales force, and capital inflow to the company. * Negotiate and support resolution of special cases across different collection areas: application, billing, refunds, and debt management, supporting prompt, agile, and accurate resolution of cases reported as special or outside established service levels. **Requirements:** * Education: Completed Bachelor's degree. * Language: Basic English. * Type and length of experience: 1 to 3 years of experience managing sales teams. * Knowledge: Basic knowledge of claims, collections, underwriting, and commissions. * Tools: Intermediate Office skills. * Location: Mexico City **Competencies:** * Results Orientation. * Motivation and Inspiration. * Business Knowledge. By joining AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate nor require HIV or non-pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that provide growth opportunities. Our commitments to you are: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and equitable gender distribution. We are a multinational multi-line insurance company, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our main goal is to provide protection solutions focused on customer needs, offering superior levels of service, risk management, and specialized financial advice. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, thanks to the work of nearly 4,000 employees and around 11,000 distributors located across various regions of Mexico. Additionally, since our arrival, AXA Mexico has remained in the top five insurers present in all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance; we also have a commitment to society. Through our AXA Mexico Foundation, we support social impact and risk prevention initiatives.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

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