### **About the Company** Founded in **2016** by its CEO, the client is a **top 2–3 global player** in digital ad protection. They **block malicious activity**, provide tracking and insights, and optimize ad spend to ensure campaigns reach real users. Unlike competitors, they are **highly proactive with clients**, offering scalable solutions for businesses of all sizes and working closely to maximize campaign performance. ### **Role Overview** The client is seeking a **growth\-focused Operations Manager** with senior leadership experience in high\-performance ***Sales*** **or Marketing environments**. This is a **hands\-on, data\-driven strategic operator role**, focused on aligning remote teams, unlocking executional leverage, and removing friction between **product, GTM, and customer success functions** to accelerate growth. You’ll own the **operational backbone** of the business, keeping teams accountable, data\-informed, and relentlessly focused on results. Your leadership will inspire teams, enable sharp decision\-making, and maintain high\-level execution across the organization. ### **Key Responsibilities** **Operations Enablement** * Lead daily operations to ensure smooth execution and cross\-team efficiency. * Build, manage, and optimize workflows, systems, and processes powering the GTM engine. * Own timelines, budgets, and resource management across projects. * Identify operational risks and implement solutions to ensure compliance and continuity. * Run operating rhythm: scorecards, weekly accountability syncs, team cadences, and sprint cycles. * Ensure clarity on ownership, priorities, and tracking across functions. * Inspire and energize teams, acting as a trusted “go\-to” for cross\-functional leaders. * Own tooling decisions across project management, reporting, documentation, and task execution. * Continuously reduce complexity and operational drag. **Cross\-Functional Collaboration** * Act as a trusted operator to the CEO and leadership team, helping prioritize growth initiatives. * Break silos and connect the dots across product, marketing, and customer teams. * Serve as a cultural glue — keeping remote teams energized, aligned, and clear. **Data\-Driven Decision Support** * Translate messy data into clear dashboards and operating insights. * Surface the right metrics for decision\-making and create closed\-loop reporting systems. * Use data to shape operational strategy and identify growth opportunities. **Strategic Planning \& Leadership** * Drive strategic clarity across the organization. * Enable company\-wide focus on high\-impact initiatives. * Stay ahead of GTM and growth opportunities. ### **Required Skills \& Experience** * 5–10\+ years of leadership in **high\-impact roles** at remote, high\-growth environments. * Proven ability to **manage and scale distributed teams** in async\-first environments. * Strong background in **Ops management, strategy execution, and organizational alignment**. * Strategic thinker with a **bias for execution** and long\-term value creation. * Deep experience in **GTM, retention, or lifecycle operations**. * Obsession with execution — results\-driven mindset. * System thinker, acts with urgency, thrives on making chaos efficient. ### **Technical Proficiency** * ClickUp (or similar PM/project management tools) * Google Sheets (pivot tables, basic modeling) * BI/Dashboards (Tableau, Looker, Power BI, or lightweight alternatives) * CRM and lifecycle tools (Brevo, HubSpot, etc.) * Bonus: familiarity with basic automations (Zapier, Make, etc.) ### **Logistics** * Remote, async\-friendly team * Must be available for meetings between **8 AM – 2 PM EST** * Full\-time, long\-term role ### **Who You Are** * High\-energy, extroverted team leader thriving in fast\-paced environments. * Detail\-oriented with a relentless drive for continuous improvement. * Comfortable owning ambiguity and bringing structure through intelligent systems. * Passionate about building **scalable operations** that drive growth. This role is **critical to scaling operations, execution, and business growth**, and offers a unique opportunity to work directly with the founder and leadership team.