Mexico Team Leaders Job Listings

Svcs Customer Ops Support 164613050815874120

Indeed

Svcs Customer Ops Support 1

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well\-being, and life beyond work. Responsibilities : Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P\&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements . Builds and maintains strong client relationships at all levels and provides day\-to\-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on\-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!

Mexico City, CDMX, Mexico

Negotiable Salary

Svcs Customer Ops Support 264553349192577121

Indeed

Svcs Customer Ops Support 2

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well\-being, and life beyond work. Responsibilities : Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P\&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements . Builds and maintains strong client relationships at all levels and provides day\-to\-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on\-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!

Mexico City, CDMX, Mexico

Negotiable Salary

Backend Software Engineer - Search Featured Offers & Domains63840268931073122

Indeed

Backend Software Engineer - Search Featured Offers & Domains

At Mercado Libre, we are democratizing commerce and financial services to transform the lives of people across Latin America. Join us in this mission! Imagine working on challenging, dynamic, and innovative projects, and **being responsible for**: * Designing and developing, together with the rest of the team, new retrieval mechanisms for key initiatives within the Marketplace. * Designing and implementing robust, scalable, and reusable architectural components that will support the growth of teams relying on Search in the coming years. * Researching new AI technologies and approaches, evaluating their technical feasibility to accelerate the evolution of our products. * Automating development, testing, and production processes, ensuring solid and reliable experiences in high-load and high-concurrency environments. **Requirements:** * Proficiency in software engineering practices, agile methodologies, and product management * Experience building data products in distributed environments * Knowledge of SQL, Java, and Kotlin is desirable * Must reside in: Colombia, Argentina, or Mexico * Technology is at the core of our product. Our development, architecture, database, user experience, cybersecurity, and data & analytics teams co-create and are responsible for the leading e-commerce and payments platform in Latin America, as well as one of the most visited websites in the world. An industry reinventing itself every day, with teams recognized for their vision and leadership. **We offer you:** * Being part of an entrepreneurial company where thinking big and long-term is in our DNA. * Taking ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning as part of a team alongside outstanding professionals and experts. * An excellent work environment, equipped with everything you need to have a great experience. :)

Mexico City, CDMX, Mexico

Negotiable Salary

Business Consultant - Risk Intelligence63840262296835123

Indeed

Business Consultant - Risk Intelligence

Location: Mexico City, MX Team: Global Consulting – Risk Intelligence Target: Growth ownership for LSEG Due Diligence offerings Workstyle: Hybrid The Global Customer Consulting group at LSEG seeks to make sure that our customers can get maximal value out of our partnerships. Through a combination of pre\-sales demonstrations, collaborative engagements and consulting projects our team ensures LSEG's customers can take advantage of our content and solutions to meet their own business goals. We are seeking a Business Consultant with deep expertise in Anti\-Money Laundering (AML), Sanctions Compliance, and third\-party risk management, combined with deep technical competence in data science, programming, and solution integration. This role is pivotal to growing our due diligence and screening capabilities across North America and Latin America, supporting sophisticated client engagements and driving innovation in risk intelligence. You will serve as a technical SME and strategic partner to sales, product, and delivery teams, helping clients implement and optimize LSEG’s AML and sanctions screening solutions. This includes leading RFPs, crafting custom integrations, and advising on data architecture and analytics. Key Responsibilities* Act as a technical domain expert in AML/Sanctions screening, supporting sales and client engagements across the Americas. * Lead strategic opportunities and RFPs, translating client needs into tailored technical solutions. * Collaborate with clients to design and implement API\-based integrations, data pipelines, and screening workflows. * Scope and deliver customized projects using LSEG Risk Intelligence data and tools, including custom analytics and reporting. * Guide customers on data modeling, transformation, and enrichment to support risk decisioning. * Support the sales process by contributing to lead qualification, opportunity scoping, and solution positioning. * Represent LSEG at industry events and client meetings, showcasing our technical capabilities and thought leadership. * Stay ahead of regulatory trends, new technologies, and competitor offerings in the AML and RegTech industries. * Be the voice of the customer in product development and strategy discussions with our internal LSEG Partners. Ideal Candidate Profile* Background in AML, sanctions compliance, or third\-party risk, with a deep technical orientation. * Proficient in Python, Java, or other programming languages used for data processing, automation, or integration. * Experience with data science concepts, including data wrangling, feature engineering, and model deployment. * Familiarity with API technologies, cloud platforms (e.g., AWS, Azure), and enterprise data architectures. * Demonstrable ability to translate sophisticated technical concepts into business value for clients and partners. * Strong presentation and interpersonal skills; comfortable engaging with compliance teams, IT, and executive leadership. * Experience in sales support or solution consulting, with a solid understanding of sales process management. * Knowledge of key regulations (e.g., OFAC, FinCEN, FATF) and industry standards in financial crime and due diligence. * Ability to travel across the Americas as needed. * Bilingual proficiency in Spanish and English is strongly preferred to support clients across both Latin America and North America. Preferred Qualifications* Experience with screening platforms, watchlist management, and adverse media analytics. * Background in consulting or solution engineering within a financial services or RegTech environment. * Understanding of machine learning applications in risk scoring or anomaly detection is a plus. At LSEG we believe in creating a culture of belonging, a workplace that is fair and inclusive for all, where diverse perspectives are valued and leveraged throughout the Group. Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Mexico City, CDMX, Mexico

Negotiable Salary

Indeed

Head of Cloud

**About the project** --------------------- Join Neurons Lab as **Head of Cloud** to lead our strategic partnership with AWS and drive the expansion of our cloud capabilities across AI/ML consulting engagements. This senior leadership role combines strategic partnership management, business development, and technical excellence to accelerate our growth in the cloud ecosystem. You'll be responsible for managing our Advanced AWS Partnership, securing funding and credits for client projects, and building world\-class cloud capabilities within our team. The role requires a unique blend of technical depth, business acumen, and relationship management skills to navigate complex partnership agreements and drive revenue growth through cloud initiatives. **Objective** ------------- Drive Neurons Lab's cloud strategy and AWS partnership to achieve measurable business growth through: * **Partnership Excellence**: Maintain and expand our Advanced AWS Partnership status, securing Premier Tier partnership within 18 months * **Funding Success**: Achieve 95%\+ success rate on AWS funding applications with average application time within 2 business days * **Engineering Excellence**: Establish technical standards that ensure all solutions are built for reusability, implement comprehensive documentation practices, and create knowledge sharing frameworks that accelerate team capability development and solution delivery speed * **New Service Development**: Launch and scale 3\+ new cloud service offerings generating €200K\+ annual recurring revenue (Well\-Architected Review services, Migration offerings, AWS Marketplace solutions, Cloud Reselling programs) * **Market Leadership**: Establish Neurons Lab as a recognized thought leader in AI/ML cloud solutions through content, speaking, and partnerships **KPI** ------- * Maintain a 95%\+ success rate on AWS funding applications submitted * Successfully secure AWS funding through programs like PoC and MAP, with a target of application time is 2 days for PoC fundings * Complete and document at least 10\+ AWS Well\-Architected reviews annually. That is mainly billable activities * Increase AWS certification portfolio at all level (Foundation, Associate and Pro/Spec) by 30% annually in certification number. * Meet or exceed 50% billable utilisation target while balancing internal initiatives * Achieve Premier Tier AWS Partnership within a 18 months **Areas of Responsibility** --------------------------- ### **AWS Partnership \& Business Development (33%)** * **Strategic Relationship Management**: Serve as primary contact for AWS partnership team, negotiating contracts and securing optimal terms for Neurons Lab and clients * **Funding Program Leadership**: Drive AWS funding acquisition through PoC, MAP, ISV Workload Migration, and specialized AI/ML programs * **Competency Management**: Lead competency applications and renewals, expanding our portfolio to include Migration, Data Analytics, and additional specialized areas * **Market Development**: Identify and cultivate new business opportunities through AWS ecosystem, partner network, and marketplace presence ### **Technical Leadership \& Engineering Excellence (33%)** * **Architecture Standards**: Define and enforce technical standards ensuring all solutions are built for reusability, scalability, and multi\-environment deployment from inception * **Documentation Culture**: Establish comprehensive documentation practices including infrastructure\-as\-code documentation, architectural decision records, and knowledge transfer protocols * **Knowledge Sharing**: Create onboarding programs, coding standards, knowledge sharing frameworks, and cross\-team learning initiatives * **Engineering Best Practices**: Implement modern development practices including infrastructure\-as\-code templates, automated testing frameworks, and standardized deployment pipelines * **Technical Excellence**: Ensure all deliverables meet AWS Well\-Architected standards and production\-grade quality requirements * **Innovation Leadership**: Stay current with emerging cloud technologies and AI/ML services, translating trends into business opportunities ### **Strategic Customer Projects \& Service Launch (33%)** * **Enterprise FSI Customer Launch**: Lead onboarding and first implementations for key Financial Services Industry clients (banks, insurance, wealth management), establishing Neurons Lab as trusted FSI cloud partner * **New Service Launch Leadership**: Drive first implementations of new cloud service offerings (Well\-Architected Reviews, Migration Services, Marketplace Solutions) with strategic enterprise customers to establish proven methodologies and reference cases * **Market Entry Engagements**: Participate in breakthrough projects that establish Neurons Lab presence in new geographic markets or industry verticals, ensuring exceptional delivery quality * **Reference Customer Development**: Build long\-term relationships with enterprise clients who become case studies, speaking references, and advocates for Neurons Lab's capabilities * **Innovation Showcases**: Lead cutting\-edge AI/ML implementations that demonstrate Neurons Lab's technical leadership and generate market recognition * **Strategic Partnership Projects**: Collaborate on joint customer engagements with AWS and other strategic partners to strengthen ecosystem relationships and generate co\-marketing opportunities **Skills** ---------- * **AWS Partnership Experience**: Working knowledge of AWS Partner Network, funding programs (PoC, MAP), and competency applications * **AWS Technical Skills**: Solutions Architect Associate/Professional certification with hands\-on cloud architecture experience * **Team Leadership**: Experience leading technical teams (5\+ people) and establishing engineering standards * **Business Development**: Track record generating revenue through cloud services or partnerships * **Customer Facing**: Comfortable presenting technical solutions to enterprise clients and supporting sales processes * **Communication**: Advanced English, able to explain technical concepts to business audiences * **AI/ML Background**: Experience with AWS AI/ML services (SageMaker, Bedrock) or similar cloud AI platforms * **Financial Services**: Understanding of banking/insurance technology challenges and regulatory requirements * **Infrastructure as Code**: Practical experience with Terraform, CloudFormation, or similar IaC tools * **Content Creation**: Technical writing, speaking, or thought leadership activities * **Adaptability**: Comfortable working in fast\-paced consulting environment with diverse clients **Knowledge** ------------- * **AWS Cloud Services**: Solid understanding of core AWS services with focus on compute, storage, networking, and AI/ML services (SageMaker, Bedrock, Lambda) * **AWS Partnership Ecosystem**: Working knowledge of AWS Partner Network structure, funding programs (PoC, MAP), and competency requirements * **Business Development**: Knowledge of cloud consulting market dynamics and how to translate technical capabilities into business value * **Cloud Security \& Compliance**: Understanding of cloud security fundamentals, identity management, and basic compliance frameworks (GDPR, PCI\-DSS) * **Financial Services Industry**: Awareness of banking/insurance technology challenges, regulatory requirements, and common use cases * **AI/ML Market Trends**: Current awareness of AI/ML trends, competitive landscape, and emerging technologies in generative AI and machine learning * **Technology Evolution**: Interest in staying current with cloud innovation and multi\-cloud strategies **Experience** -------------- * **Cloud Architecture**: 5\+ years in solution architecture or cloud engineering roles with hands\-on AWS experience * **Team Leadership**: 3\+ years leading technical teams, establishing standards, or managing engineering initiatives * **AWS Partnership**: Experience with AWS Partner Network activities, funding applications, or competency programs * **Business Development**: Track record supporting sales processes, RFP responses, or revenue generation through cloud services * **Enterprise Projects**: Involvement in large\-scale cloud implementations, preferably in AI/ML or data analytics * **Financial Services**: Experience working with banking, insurance, or fintech clients and regulatory compliance requirements * **Customer Engagement**: History of client\-facing work, technical presentations, or solution consulting * **Service Development**: Experience launching new service offerings, building practices, or scaling technical capabilities

Mexico

Negotiable Salary

Indeed

Java Technical Leader

DESCRIPTION Are you a Java Technical Leader? If you're looking for a great team with a high technical level, where proactivity and the desire to do different things are valued. THIS IS YOUR PLACE! We are leaders in digital solutions with 25 offices across 5 continents and a team of over 4,500 people. We support large enterprises and public administrations in their end-to-end digital transformation processes, developing and executing the most innovative and scalable projects from strategy to operation. All this growth is based on talent and passion for innovation and continuous improvement, always our way: simplifying the complex REQUIREMENTS * Experience designing RPA solutions * Experience with Java language * Experience with J2EE design patterns such as JSP, Java Servlets, EJB, JDBC * Experience designing solutions for process automation * Experience in the financial sector ‍ Major Medical Expense Insurance National and international projects Smartworking (remote – office) Payroll advances, access whenever you decide. ‍ Discounts on a network of +2,600 gyms at special prices throughout Mexico. Available for you and up to 5 family members or friends. Training courses with certification options. ‍ English classes VASS&YOU Performance Management Program ‍ TUA - Referral bonuses

Mexico

Negotiable Salary

Technical Leader / Fullstack Java and Angular63840269652867126

Indeed

Technical Leader / Fullstack Java and Angular

DESCRIPTION Are you a Technical Leader? If you're looking for a great team with a high technical level, where proactivity and the desire to do different things are valued. THIS IS YOUR PLACE! We are leaders in digital solutions with 25 offices across 5 continents and a team of over 4,500 people. We support large enterprises and public administrations in their end-to-end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operations. All this growth is based on talent and passion for innovation and continuous improvement, always our way: simplifying the complex REQUIREMENTS * Fullstack experience * Experience with Java, Angular, Spring MVC * Experience with Spring Security, Spring Boot (desirable) * Willingness to travel ‍ Major Medical Expense Insurance National and international projects Smartworking (remote – office) Payroll advances, accessible at the moment you decide. ‍ Discounts at a network of +2,600 gyms at special prices throughout Mexico. Available for you and up to 5 family members or friends. Training courses with certification options. ‍ English classes VASS&YOU Performance Management Program ‍ TUA - Referral bonuses

Mexico

Negotiable Salary

Senior Fullstack Developer Java/Angular63840269637891127

Indeed

Senior Fullstack Developer Java/Angular

DESCRIPTION Are you a Senior Fullstack Developer? If you're looking for a great team with a high technical level, where proactivity and the desire to do different things are valued. THIS IS YOUR PLACE! We are leaders in digital solutions with 25 offices across 5 continents and a team of more than 4,500 people. We support large companies and public administrations in their end-to-end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operations. All this growth is based on talent and passion for innovation and continuous improvement, always in our way: simplifying the complex REQUIREMENTS * Fullstack experience * Experience with Java, Angular, Spring MVC * Experience with Spring Security, Spring Boot (desirable) * Willingness to travel ‍ Major Medical Expense Insurance National and international projects Smartworking (remote – office) Payroll advances, access whenever you decide. ‍ Discounts at a network of +2,600 gyms at special prices throughout Mexico. Applies to you and 5 family members or friends. Training courses with certification options. ‍ English classes VASS&YOU Performance Management Program ‍ TUA - Referral bonuses

Mexico

Negotiable Salary

Fullstack Java/Angular Developer63840269622019128

Indeed

Fullstack Java/Angular Developer

DESCRIPTION Are you a Mid Fullstack Developer? If you're looking for a great team with a high technical level, where proactivity and the desire to do different things are valued. THIS IS YOUR PLACE! We are leaders in digital solutions with 25 offices across 5 continents and a team of over 4,500 people. We support large enterprises and public administrations in their end-to-end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operation. All this growth is based on talent and passion for innovation and continuous improvement, always in our own way: simplifying the complex REQUIREMENTS * Experience as fullstack * Experience with Java, Angular, Spring MVC * Experience with Spring Security, Spring Boot (desirable) * Willingness to travel ‍ Major Medical Expense Insurance National and international projects Smartworking (remote – office) Payroll advances, accessible whenever you decide. ‍ Discounts at a network of +2,600 gyms at special prices throughout Mexico. Applicable for you and up to 5 family members or friends. Training courses with certification options. ‍ English classes VASS&YOU Performance Management Program ‍ TUA - Referral bonuses

Mexico

Negotiable Salary

Java Software Architect63840269668099129

Indeed

Java Software Architect

DESCRIPTION Are you a Software Architect? If you're looking for a great team with a high technical level, where proactivity and the desire to do different things are valued. THIS IS YOUR PLACE! We are leaders in digital solutions with 25 offices across 5 continents and a team of over 4,500 people. We support major companies and public administrations in their end-to-end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operations. All this growth is based on talent and passion for innovation and continuous improvement, always in our own way: simplifying the complex REQUIREMENTS * Fullstack experience * Experience with Java, Angular, Spring MVC * Experience with Spring Security, Spring Boot (desirable) * Willingness to travel ‍ Major Medical Expense Insurance National and international projects Smartworking (remote – office) Payroll advances, accessible at the moment you decide. ‍ Discounts at a network of +2,600 gyms at special prices throughout Mexico. Applies to you and 5 family members or friends. Training courses with certification options. ‍ English classes VASS&YOU Performance Management Program ‍ TUA - Referral bonuses

Mexico

Negotiable Salary

Data Architect | Technology Solutions Company (MULTINATIONAL INDUSTRY638402694886411210

Indeed

Data Architect | Technology Solutions Company (MULTINATIONAL INDUSTRY

DESCRIPTION At Global Executive we are looking for a: Data Architect For our client, a global company specialized in developing advanced technological solutions that empower organizations through data analytics, digital transformation, and adoption of Big Data environments. With over 17 years of experience, it operates in multiple international markets and collaborates with leading companies in telecommunications, banking, retail, energy, and other key sectors. Its mission is to transform data into strategic assets, helping organizations become more agile, efficient, and competitive. The role of Data Architect will aim to design, implement, and maintain the organization's data architecture in the market, ensuring data integrity, security, and efficiency to support decision-making and business growth. Responsibilities: * Design and maintain the organizational market's data architecture. * Define data standards and ensure compliance with them. * Design and develop conceptual, logical, and physical data models. * Implement and configure data management systems and platforms. * Administer databases and cloud storage systems. * Ensure data integrity and security. * Analyze enterprise business data needs and requirements. * Identify opportunities for improvement in current data architectures. * Stay updated on new technologies and trends in data management, proposing innovative solutions and optimizing system performance and scalability. * Collaborate with national and international development, analysis, data science, and business teams. * Communicate data architecture and changes to stakeholders. * Provide training and technical support. REQUIREMENTS Bachelor's degree in computer engineering, information systems, or related fields in IT, physics, and/or mathematics. At least 2 years of experience in data engineering, data architecture, or data science roles. Experience handling and managing large volumes of information (terabytes, \>1 billion records). Conversational English (good command, as there will be interaction with international teams). Self-taught. Technical skills: Proficiency in SQL and NoSQL. Knowledge of cloud architectures. Familiarity with ETL tools. Skills in managing structured, unstructured, and semi-structured data. Strong knowledge of programming languages such as: Java, Python, Scala, PLSQL.

Mexico

Negotiable Salary

Snowflake Developer | Technology Solutions Company638402694730271211

Indeed

Snowflake Developer | Technology Solutions Company

DESCRIPTION At Global Executive we are looking for a: Snowflake Developer For our client, a global company specialized in developing advanced technology solutions that empower organizations through data analytics, digital transformation, and adoption of Big Data environments. With over 17 years of experience, it operates across multiple international markets and collaborates with leading companies in telecommunications, banking, retail, energy, and other key sectors. Its mission is to transform data into strategic assets, helping organizations become more agile, efficient, and competitive. ### **Responsibilities** * Design, develop, and implement **end\-to\-end** solutions on **Snowflake**, aligned with business needs. * Build and optimize data flows (ETL/ELT) and efficient pipelines. * Model and develop **Data Warehouses** and **Data Lakes** on Snowflake, ensuring adherence to best practices. * Perform performance analysis and implement improvements on the Snowflake platform. * Collaborate with technical and business teams to design comprehensive data solutions aligned with strategic objectives. * Create logical and physical databases with a focus on modeling and design to maximize data impact. * Participate in requirements gathering, analysis, and solution definition sessions with stakeholders. * Maintain quality and performance standards in database development and Snowflake solutions. REQUIREMENTS * **Solid experience** (3\+ years) with **SQL** and Snowflake development, including architecture, data flows, and data model design. * Experience in **ETL/ELT**, and design and modeling of **Data Warehouses** and **Data Lakes**. * Practical knowledge of **Azure Cloud** (desirable) and related components. * Experience with programming languages such as **Python**, **.NET**, or **Java**. * Familiarity with development environments such as **SDK** or **IDE**. * Desirable experience developing Snowflake solutions on **SAP on HANA**. * Technical competencies in metrics, information cubes, and composite metrics. * Advanced English level (minimum 80%, conversational). * Strong teamwork, problem-solving, and communication skills with technical and business areas.

Mexico

Negotiable Salary

Indeed

Application Support Analyst - (Remote – Mexico Only)

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting\-edge SaaS solutions empower revenue leaders globally to design smarter go\-to\-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the *2025 Forrester Wave Report for SPM*, *2023 Ventana Research Revenue Performance Management (RPM) Value Index*, *Gartner Peer Insights*, *2024 Gartner SPM Market Guide*, and *G2\.* Our solutions are trusted by a diverse range of global industry leaders like T\-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent: * **Innovate with Purpose: Build impactful solutions for customers worldwide.** * **Join Excellence: Work in a diverse, collaborative, and innovative team.** * **Shape the Future: Lead in redefining revenue optimization.** * **Grow Together: Unlock your potential in a supportive environment.** Join us at Varicent—where your talent and ambition meet limitless opportunities for success!**The Opportunity** As part of Varicent's world\-class Technical Support Team, you will serve as the frontline of customer success, helping clients maximize the value of our industry\-leading SaaS solutions. You will troubleshoot complex issues, provide expert guidance, and collaborate closely with cross\-functional teams including Product and Engineering to ensure our users receive exceptional support experiences. Our customers span the globe and rely on Varicent to drive mission\-critical processes. Your role is essential to keeping them productive, confident, and successful. **What You'll Do** * Act as a trusted advisor by resolving technical issues through investigation, root cause analysis, and best practice guidance. * Troubleshoot incidents by gathering detailed problem descriptions, log files, error traces, and replicating issues as needed. * Provide multichannel support via CRM, email, video conferencing, and screen sharing. * Collaborate cross\-functionally with Engineering, Product, and Customer Success to escalate and resolve issues efficiently. * Maintain detailed case documentation and ensure timely updates and communication with customers. * Participate in the on\-call rotation for weekend or after\-hours coverage. * Champion knowledge sharing and help evolve our internal knowledge base. * Share best practices for configuration, deployment, and product usage to drive customer adoption and satisfaction. **What You Bring** ️ Technical Skills (Required) * 3\+ years of experience in a technical support or application support role, ideally within a SaaS environment. * Strong understanding of relational databases and SQL scripting (querying, updating, debugging). * Familiarity with client\-server architecture and web\-based application support. * Experience in log file analysis, trace review, and root cause identification. * Knowledge of browser developer tools and ability to analyze HAR files and network\-level issues. * Exposure to network fundamentals including DNS, DHCP, SSL, proxies, and firewall configurations. * Experience with APIs and REST\-based integrations. * Ability to clearly explain technical concepts to non\-technical users. * Comfortable working in a high\-volume case environment, prioritizing effectively under pressure. ➕ Bonus / Nice\-to\-Have Skills * Understanding of OAuth, SSO/SAML, and authentication protocols. * Experience working in a Linux environment (basic navigation, logs, environment variables). * Familiarity with cloud platforms, especially AWS. * Understanding of Java\-based applications, including analyzing stack traces or exceptions. * Experience supporting email protocols such as SMTP, POP, IMAP. **Notes** * This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders. * This position is fully remote. We embrace a results\-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work\-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co\-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. **Benefits** * **Market Leading** Compensation Package. * **Wellness Programs** to Support Health and Wellbeing. * Working with the latest **tools and technologies** in a fast\-paced environment. * Remote Work Flexibility. * Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. * Annual Time Off: Time off is provided in accordance with applicable legislative requirements. * Global Connected Culture: Hubs in Romania, UK, US, Canada. * Dynamic Work Culture: Thrive in our innovative and multicultural environment. * Grow with Us: Continuous development opportunities. Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

Mexico

Negotiable Salary