Customer Contact Analyst

Description

Job Summary: This administrative role focuses on ensuring the accuracy and reliability of insured individuals' contact information through verification calls and information management. Key Highlights: 1. Administrative role focused on updating and verifying data 2. Management of insured individuals' information and customer service 3. Accurate tracking and recording of data KC Group Insurance Agent invites you to join its administrative team. JOB OBJECTIVE: Ensure the accuracy and reliability of insured individuals' contact information through timely and effective verification calls. · REQUIREMENTS: -Education: High school diploma (general track). -Minimum 1 year of customer service experience. -Proficiency in Microsoft Office Suite. · RESPONSIBILITIES: -Make calls to insured individuals to validate and update their contact information, ensuring data accuracy. -Record and update collected information in internal systems, guaranteeing precision and compliance with established guidelines. -Follow up on incomplete or inconsistent records, ensuring their timely and accurate updating. · WE OFFER: -Gross monthly salary of $9,630. -Timely biweekly payments. -Monthly food vouchers amounting to $1,400. -Statutory benefits from day one. -Life insurance. -Requirements: Minimum education level: Upper secondary education – General High School 1 year of experience Age: between 25 and 45 years Keywords: analyst, costumer, cliente