Technical Support

Description

Job Summary: We are seeking a Help Desk/Technical Support professional for ADT Mexico, a global leader in security, to perform equipment and user installation, configuration, maintenance, and management. Key Highlights: 1. Global leader in security 2. Key functions in installation, configuration, and maintenance 3. User and device management with advanced tools Join ADT Mexico, a global leader in security, seeking: HELP DESK / TECHNICAL SUPPORT                Responsibilities:                Installation, configuration, and maintenance of equipment (devices in meeting rooms). User, device, and application management using tools such as Active Directory, Intune, O365, and Azure. Equipment renewal planning — secure data erasure. Inventory control (inbound and outbound). Vendor tracking. Preventive and corrective maintenance. Requirements: 2 years of experience in a similar position. Bachelor's degree or Engineering in Systems, Information Technologies, or related fields (intern or graduate). Advanced knowledge of Windows 10 and 11 Professional and macOS (preferred). Proficiency in user/device administration tools (Active Directory, Intune, O365 Admin Portal, Exchange, and Azure). Technical English. We Offer: Base salary (paid weekly) Statutory and above-statutory benefits On-site cafeteria Grocery vouchers Life insurance Direct employment contract with the company Work schedule: Monday to Friday, 9 AM to 6 PM; Saturday on-call shifts (remote), 9 AM to 1 PM. Work location: Insurgentes Sur (exiting Metrobús Parque Hundido station). Interested candidates may apply through this channel. -Requirements- Minimum education: Higher education — Bachelor's degree 2 years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist