Bilingual Technical Support Engineer – Large-Format Printer Support

Description

Job Summary: A leading technology company is seeking a Bilingual Technical Support Engineer to provide English-language telephone assistance to customers using large-format printers, resolving hardware and software issues. Key Highlights: 1. Bilingual telephone technical support for large-format printers. 2. Specialized training on state-of-the-art equipment. 3. Collaborative and dynamic work environment. A prominent technology company specializing in large-format printers is seeking: BILINGUAL TECHNICAL SUPPORT ENGINEER ADVANCED ENGLISH PROFICIENCY Job Requirements: Minimum Education: Technical-level education in information technologies, computer science, computing, electronics, or related fields. Prior experience in technical support and telephone assistance Advanced English skills; interaction is with customers from the U.S. and Canada (99% of calls are in English) Knowledge of technical support, customer service, printers, and multifunction devices. Job Responsibilities: Provide English-language telephone technical support for industrial printing machines from recognized brands Resolve hardware and software technical issues; specialized training is provided. Handle user requests and inquiries. Maintain records of reported incidents. Workdays: Monday to Friday Working hours: 8 hours per day plus 1-hour lunch break, plus two 15-minute breaks during lunch. FIXED WEEKEND DAYS OFF: SATURDAY AND SUNDAY Work Location: NEAR METRO PARQUE DE LOS VENADOS ON THE GOLD LINE OR ZAPATA STATION, PORTALES NEIGHBORHOOD, BENITO JUÁREZ MUNICIPALITY We Offer: Gross monthly salary of $20,000. Statutory benefits Immediate and permanent hiring Opportunities for training on state-of-the-art equipment and professional development. Collaborative and dynamic work environment. PLEASE APPLY THROUGH THIS CHANNEL AND WE WILL CONTACT YOU. -Requirements- Minimum Education: Upper Secondary Education – Professional Education T 2 years of experience Languages: English Age: between 22 and 40 years Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist