Summary: Join SONDA as a Service Desk Agent Tier 2 to provide technical support, solve client incidents, and contribute to improving quality of life through technology. Highlights: 1. Transform your career through innovation and technology. 2. Excellent place to learn and contribute to improving lives. 3. Provide technical assistance and solve user incidents. Live the SONDA experience · Here you transform your career! · Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving peoples quality of life through technology. · We are looking for a Service Desk Agent Tier 2 · You will have the opportunity to: - Provide support and technical assistance to users - Provide the client with technical assistance by solving their incidents · What requirements must I meet to join the team? -Advanced English level for written and verbal communication with internal and external customer - High school diploma or GED - Basic computer navigation skills - Strong communication skills - VPN Support · · On site only, in Av. de los Insurgentes Sur 1271. Benito Juarez. CDMX. -Requerimientos- Educación mínima: Educación superior - Licenciatura años de experiencia Edad: entre 25 y 55 años Palabras clave: tecnologias, la, informacion, it, demostrador, feriante, viajante, agent, representative, agente, representante