Technical Support - MacStore Condesa

Description

Job Summary: We are seeking a Technical Support professional to join MacStore, providing personalized assistance and first- and second-level support to Apple users, with opportunities for professional growth. Key Highlights: 1. Be part of a leading company in Apple products and services. 2. Develop your technical support career with continuous training. 3. Enjoy a work environment focused on professional growth and continuous learning. Vacancy: Technical Support – MacStore!! · At MacStore, we want you to join our great team and launch your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Paseo Espacio Condesa MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary increases and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (for permanent staff) Statutory and above-statutory benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus (increases based on seniority). 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement. Continuous training. Additional Benefits after 3 Months (Permanent Staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Flexible availability. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly days off).-Requirements- Minimum education: Upper secondary education – General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist