Mexico Customer Service - Customer Facing Job Listings

Sales Associate (Floor Salesperson)64864250579458120

Grupo Textil 2000

Sales Associate (Floor Salesperson)

Full job description DO YOU ENJOY SALES AND CUSTOMER SERVICE? JOIN OUR TEAM AND END THE YEAR WITH A NEW JOB! WE ARE HIRING SALES ASSOCIATES WITH OR WITHOUT EXPERIENCE Requirements: Completed secondary education Availability to work full-time Monday through Friday and half-day on Saturday Work location: Historic Center of Mexico City, two blocks from Zócalo Metro Station. Responsibilities: Customer service Sales and collections activities Delivery of merchandise Cleaning of the work area Inventory management We offer: Competitive salary Grocery vouchers Statutory benefits Punctuality bonus Paid training Free uniforms Commissions Opportunity for growth and additional short-term benefits. SCHEDULE AN INTERVIEW AT 55 5130 5071 OR VIA WHATSAPP AT 5510117478 Job type: Full-time Salary: $8,354.00 - $10,494.00 per month Benefits: Free uniforms Grocery vouchers Work location: On-site employment

Cuauhtémoc

MXN 8,000-11,000/month

GrupoViso

Cashier/Liquidator

Full job description We are LEVIC, a leading company in the pharmaceutical industry, and we are looking for your talent to join our team as: CASHIER/LIQUIDATOR REQUIREMENTS: Knowledge of (ERP) SAP. (Mandatory) Reside no more than 50 minutes from the area (Vallejo Lindavista) Completed high school diploma (Mandatory) 2 years of experience in similar positions (Mandatory) Office software package (Excel, primarily intermediate to advanced) RESPONSIBILITIES: Process and record daily route settlements . Daily system entry of income Invoice tracking and control Income reporting and detection of counterfeit bills Filing of settlements and documents WE OFFER: Statutory benefits Monthly bonus of up to 50% additional to base salary Statutory benefits (IMSS, profit sharing, vacation bonus, Christmas bonus) . Discounts on our products . Discounts at movie theaters, gyms, supermarkets, and more. . Direct employment contract with the company APPLY ONLY IF YOU MEET 100% OF THE PROFILE & WE WILL CONTACT YOU SHORTLY.

Gustavo A. Madero

MXN 11,000-15,000/month

Talento Mexicano

Receptionist

Full job description Veterinary hospital seeks: RECEPTIONIST General responsibilities: - Register client and patient (pet) records in the system. - Record the method by which new clients arrived at the hospital. - Schedule appointments appropriately based on each veterinarian’s availability. - Confirm appointments one day prior and record such confirmations in the system. - Prepare daily sales summaries and reports. - Record and process payments for services rendered in the system. - Provide customer service via telephone, electronic channels, and in person. Requirements: - Experience: Minimum one year of experience as a receptionist. - Mandatory experience with point-of-sale terminals and cash handling. - Customer service skills and crisis management abilities. - Proficiency in Microsoft Office and email management. Position details: - WORK LOCATION: Condesa neighborhood - Midweek day off - Statutory benefits - Life insurance - Professional and financial growth opportunities - Employment type: Full-time, indefinite-term contract Benefits: - Life insurance Education: - Completed high school diploma (preferred) Experience: - Reception: 1 year (preferred) - Service billing: 1 year (preferred) - Work location: On-site employment

Mexico City

MXN 10,000-11,000/month

Talento Mexicano

Cashier

Full job description Gestalt RH is seeking Cashiers for Pro Hogar – Azcapotzalco, Mexico City. A prominent mini-supermarket chain is looking for your talent. Cashier Minimum 6 months of experience in wholesale trade of dairy and cold cuts required. Requirements: Age: 18 years or older Gender: Unrestricted Education: Minimum completed junior high school; high school (incomplete or completed) Professional appearance Key responsibilities: Handling cash, operating POS systems, performing cash register closings and reconciliations, preparing reconciliation reports and invoicing, requesting cash availability. Required knowledge: POS systems, cash registers, calculators. We offer: Salary: $2,200 NET per week; statutory benefits (effective from Day One) Weekly payment; $100 weekly bonus for punctuality and attendance $100 weekly in-kind product allowance Work schedule: 8:00 AM to 5:00 PM / 12:00 PM to 9:00 PM (willingness to rotate shifts); Monday through Sunday, with one day off per week. Desired education level: Higher education – incomplete Desired experience level: Intermediate level Skills: Teamwork Assertiveness Customer service

Mexico City

MXN 8,000-9,000/month

Coordinador de Grupos & Banquetes64830341754754124

Talento Mexicano

Coordinador de Grupos & Banquetes

As a Groups and Banquets Coordinator, you will be responsible for performing the following tasks to the highest standards: Generate contracts and BEOs in support of Senior Catering Managers Generate food and beverage revenue for groups and meetings of 50 or less guests with 10 or less guest room nights by responding to customer inquiries promptly Handles negotiations with meeting planners and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs for groups with room blocks of 10 or less, and all other related correspondences with clients Support daily distribution of BEO's, reader boards and change logs Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments, including banquets and functions room departments, until event conclusion Conduct property tours to promote facilities and services Work with Administrative Assistants in maintaining file room and proper stocking of Catering Marketing Collateral Represent the catering department as needed What are we looking for? A Groups and Banquets Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Experience in a similar role with a proven track record It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of local market Knowledge of hospitality Passion for sales and for achieving targets and objectives Degree-level qualification in a relevant field would be advantageous

Mexico City

Negotiable Salary

Customer Experience Supervisor64830271223937125

Talento Mexicano

Customer Experience Supervisor

This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.

Mexico City

Negotiable Salary

Remote Settlement Negotiator (Personal Injury – Latin America)64843839622914126

Indeed

Remote Settlement Negotiator (Personal Injury – Latin America)

The Accident Guys' personal injury law firm located in Los Angeles, California seeks a full\-time, **VIRTUAL SETTLEMENT NEGOTIATOR** who could oversee and negotiate bodily injury claims for Plaintiffs’ side claims. We are looking for someone with confidence, strong communication skills, resilience, and responsible. COMPENSATION $5 \- $6\.00 USD/Hour \+ bonus opportunities Full Time 40 hours/week Skills and requirements: Computer Requirements: Macbook Air/Pro atleast 2020 or Windows PC atleast 16GB RAM, Core i5 Dual Monitor Required within 30 days of employment Personal injury law experience preferred but NOT required. 2\+ years VA (Virtual Experience) / BPO experience 2\+ years of phone support experience with strong verbal communication. Excellent English communication skills, both written and verbal. Strong negotiation and settlement abilities. Detail oriented, highly\-organized and a team player. Friendly attitude / works well with others. Tech Savvy and adaptable to new systems and tools. Strong time management skills with keen attention to detail. Exceptional organization skills Proactive and able to work effectively with minimal supervision. Ability to effectively manage multiple tasks at once in a fast\-paced environment. Driven, resilient, and relentless. Must be eager to learn, grow and excel in responsibilities. Ability to work 9:00 am \- 6:00 pm Pacific Standard Time without any issues Responsibilities: Negotiate personal injury cases against insurance companies. Review/Edit/Submit Demand Packages. Negotiate Settlement of Bodily Injury Claims. Client Communication. Review cases to maximize settlement compensation. Provide 5 Star Customer Service with confidence. BENEFITS \& PERKS: PTO (Holidays, Birthdays Off, Sick/Vacation) HMO Reimbursement, Government Benefit Reimbursement, Life Insurance Reimbursement Technology Reimbursement End of Year Bonus Competitive Salary Paid Training Permanent WFH (Work from Home) Paid breaks Full Time Position Salary Increase Opportunities Monthly Bonus Opportunities Apply if you’re ready to build a long\-term career! Job Type: Full\-time Pay: $89\.95 \- $107\.94 per hour Expected hours: 40 per week Work Location: Remote

Mexico

MXN 89-107/day

Indeed

Supply Chain Manager

**Company Overview** -------------------- At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. **Department Overview** ----------------------- Materials Project Management and Global Supply Planning organization is responsible for planning materials and managing planning for Video Security solutions and Land Mobile Radios**Job Description** ------------------- **This position will work 100% onsite from** **Av. Valdepeñas No. 1993\. Col. Lomas de Zapopan 45130 Zapopan** **in Guadalajara.** **The candidate MUST reside in Guadalajara.** This position will be responsible for: * Report directly to the regional supply planning leader. * Have excellent cross functional visibility and interaction across Demand Planning, Supply Planning, Logistics Ops/Procurement, Supply Chain software systems, \& ERP/Supplier Collaboration. This role is a great opportunity to get broad experience and exposure to senior leaders throughout MSI and within our supply chain community. * Independently oversee the operational cadence and execution of all supply planning activities related to MSI’s EMS based in Guadalajara \- this is a new position that will be required to implement all standard tools, processes and policies to manage EMS performance * Responsible for supply inbound to MSI directly from N. American EMS supply base to world wide internal and external customers. * Coordinate with Business Operations and Delivery Management to align on revenue goals and improve customer experience. * The role is the contractual execution leader from an operational perspective. This will include operational cadence, supplier performance management system, creation/execution of goals, evaluating inventory drives/impacts, approving/denying cost impacts, component safety planning and also close collaboration with Procurement. * Key customer and regional owner for Supply Planning processes which will include cadence adherence and Supplier Collaboration tools * Manage 5\-8 direct reports (individual contributors). * Participate in strategic business initiatives from ideation to implementation. * Identify and help solve core problems or opportunities within business processes. Travel as needed to MSI sites and suppliers sites. \#LI\-AN1 **Basic Requirements** ---------------------- * Bachelor's Degree. Advanced level degree is a plus. * 5\+ years of experience leading teams in one or more of the following areas: Manufacturing, Operations, Logistics, Production Control, Materials, Supply Planning or Purchasing. Previous experience communicating or presenting in front of C\-levels is highly desirable. * High Leadership skills demonstrated * Bilingual fluency in both Spanish and English * Excellent verbal and written skills with the ability to collaborate with a variety of technical and non technical audiences. * Core analytic skills to independently diagnose and solve supply chain related issues in highly complex and ambiguous environments. * Advanced proficiency in Google Sheets, Slides and Excel. * Along with experience in Tableau, PowerBI, experience in Oracle and/or SAP ERPs systems is preferred. **Travel Requirements** ----------------------- 10\-25%**Relocation Provided** ----------------------- None**Position Type** ----------------- Experienced**Referral Payment Plan** ------------------------- Yes***EEO Statement*** Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic. We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Mexico

Negotiable Salary

Bilingual Resident Support (LatAm)64536665245827128

Indeed

Bilingual Resident Support (LatAm)

**Location:** Work from Home **Type of Employment:** Full\-time **Work Shift:** US Business Hours ### **About Us** At **OurAssistants**, we connect U.S.\-based property management companies with highly skilled virtual professionals who help improve operations, enhance resident experience, and strengthen client relationships. We are dedicated to building a collaborative, growth\-focused remote work environment for our team members. Learn more at **ourassistants.com**. ### **About the Role** We are seeking a **Bilingual Resident Support / Retention Coordinator** (English–Spanish) to provide exceptional service to residents, improve retention rates, and support property management teams with daily communication and renewal activities. The ideal candidate is empathetic, proactive, and experienced in handling resident concerns, lease renewals, and move\-out prevention strategies. This role is critical in ensuring residents feel supported, valued, and well\-informed throughout their tenancy. ### **Key Responsibilities** **Resident Support** * Assist residents with inquiries related to billing, maintenance, leasing, and community policies in **both English and Spanish**. * Respond promptly via phone, email, or resident portals. * Handle escalations with professionalism and empathy. **Resident Retention \& Renewals** * Track upcoming lease expirations and manage the full renewal process. * Send renewal offers, negotiate terms when needed, and process signed renewals. * Identify residents at risk of non\-renewal and implement retention strategies. * Work closely with property managers to resolve concerns that could impact renewals. **Communication \& Coordination** * Provide bilingual communication support between residents, vendors, and the property team. * Assist in sending community notices, updates, and announcements. * Document all interactions and updates in the property management system. **Move\-Out Prevention \& Issue Resolution** * Conduct proactive check\-ins with residents approaching move\-out dates. * Address concerns early to prevent avoidable non\-renewals. * Support resolution of maintenance, billing, or communication gaps. **Administrative Support** * Maintain accurate digital records of renewals, communications, and tasks. * Generate retention reports, renewal trackers, and resident satisfaction updates. * Assist with onboarding new residents and ensuring a smooth transition. ### **Qualifications \& Requirements** * Minimum **1–2 years of experience** in property management, resident relations, leasing support, or customer service. * **Fluent in both English and Spanish** (written and spoken). * Experience in **renewal management, resident retention, or customer support** preferred. * Familiarity with property management software (AppFolio, Buildium, Yardi, or similar). * Excellent communication, conflict resolution, and problem\-solving skills. * Strong organizational skills with the ability to manage multiple timelines and resident cases. * Empathetic, patient, and resident\-focused approach to service. ### **Additional Requirements** * Must be currently residing in **Latin America**. * Must have a **stable internet connection** and a **remote\-ready workstation**. ### **Compensation and Benefits** * Competitive salary based on experience * Permanent remote setup * Ongoing training and career growth opportunities * Supportive and resident\-focused team environment

Mexico

Negotiable Salary

Indeed

LIFE INSURANCE AGENT

**LIFE INSURANCE AGENT** HOME OFFICE \| COMMISSIONS \+ BONUSES \| NATIONAL AND INTERNATIONAL TRAVEL **WHAT WE OFFER:** **100% COMMISSION** structure with **UNLIMITED** income Bonuses for achieved goals: individual, quarterly and annual Ongoing training and personalized support from the moment you join Support through CNSF certifications Business-level career growth Recognition, travel and conventions based on performance **RESPONSIBILITIES:** Provide personalized advice on protection, savings and investment Prospect and follow up with potential clients, schedule and conduct appointments (remote or in-person) Design customized plans according to client needs Develop as a certified and professional agent Achieve your goals **WE ARE LOOKING FOR:** Passion for helping others and creating positive impact Strong interpersonal, communication and positive influencing skills University education (completed or in progress) Basic to intermediate proficiency with tools such as Excel and Zoom High responsibility, self-motivation and results orientation Desirable: Sales experience or customer service background.

Mexico

Negotiable Salary

Sales and Customer Service Executive643317352487701210

Indeed

Sales and Customer Service Executive

SPECIALIZED COMPANY IN FAMILY ENTERTAINMENT SERVICES IS LOOKING FOR SALES AND CUSTOMER SERVICE EXECUTIVES WITH PROVEN MINIMUM EXPERIENCE OF 2 YEARS, INTEREST IN SALES, GOOD COMMUNICATION SKILLS, ABILITY TO WORK UNDER PRESSURE AND TARGET-ORIENTED, SCHEDULE FROM MONDAY TO SUNDAY WITH ONE DAY OFF DURING THE WEEK (MONDAY TO THURSDAY), AGE BETWEEN 20 AND 35 YEARS, PROFICIENCY IN WORD, EXCEL AND EMAIL, EXCELLENT PRESENTATION, COMPLETE OFFICIAL DOCUMENTATION. WORK LOCATION: SANTA FE COMMERCIAL CENTER (CUAJIMALPA) WE OFFER: BASE SALARY - BIWEEKLY PAYMENTS LEGAL BENEFITS COMMISSION PLAN BASED ON TARGETS INTERESTED CANDIDATES: SEND RESUME TO EMAIL: tesoreria@piccolomondo.com.mx Job type: Full-time Salary: Starting at $8,340.00 per month Benefits: * Free uniforms Work Location: On-site

9P3H+W7, Santa Fe, Contadero, Cuajimalpa, 05348 Mexico City, CDMX, Mexico

MXN 8,340/month

RETAIL SALES ASSOCIATE UNO BY REAL MADRID SANTA FE643303132647711211

Indeed

RETAIL SALES ASSOCIATE UNO BY REAL MADRID SANTA FE

**Join our UNO by Real Madrid team at Santa Fe Shopping Mall!** We are looking for a **Retail Sales Associate** passionate about soccer and Real Madrid, who can provide an exceptional experience to our customers. If you enjoy interacting with people, have strong sales skills, and are seeking a dynamic work environment, this is your opportunity! **What do we offer?** * ***Salary: $10,000 gross monthly pesos.*** * Schedule: Rotating shifts, mostly afternoon. * Day off: During the week. * Work location: Santa Fe Shopping Mall. * Fun and team-oriented work environment. * Opportunities for growth and development. **What will be your responsibilities?** * Provide personalized customer service with excellent attention. * General knowledge of our promotions. * Inventory handling and product organization. * Assistance in fitting rooms. * Maintain clean and organized work areas. * Implement loss prevention protocols. **What are we looking for in you?** * Experience in sales (boutique) and customer service. * Excellent communication and negotiation skills. * Positive, proactive attitude and customer-focused mindset. * Ability to work in a team and under pressure. * Living near the workplace. * Flexible availability. **We're waiting for you to join our team and deliver the best experience to our customers!** **Join our UNO by Real Madrid team at Santa Fe Shopping Mall!** Job type: Full-time Salary: $10,000.00 per month Education: * High school diploma (Desirable) Experience: * Retail sales: 1 year (Required) Workplace: On-site

9P3H+W7, Santa Fe, Contadero, Cuajimalpa, 05348 Mexico City, CDMX, Mexico

MXN 10,000/month

Network Associate Analyst642787593108501212

Indeed

Network Associate Analyst

**Job Description** ------------------- Monitor Cisco platforms, Routers, Switches, Access Points, Wireless Controllers. Handling alerts and events on monitoring platforms. Experience working in NOCs. Ticket classification and prioritization, Triage. End-user customer support. **Qualifications** Triage of monitoring events. Contact with Cisco TAC to create cases and RMAs. Tracking Cisco cases. End-user customer support in service centers. Incident identification. Problem identification. Escalation to N2. **Job Snapshot** ---------------- * **Employee Type:** Full\-Time * **Location:** Distrito Federal, Mexico * **Job Type:** Information Technology * **Experience:** Not Specified * **Date Posted:** 10/24/2025

Mexico City, CDMX, Mexico

Negotiable Salary

Operational Executive R642121117605131213

Indeed

Operational Executive R

Operational Executive: Join the team as an executive, be part of us Schedule: Work 6 days and rest 2 (No fixed rest day) 10 pm to 6 am Salary: $2280 trial period $2400 starting from the second month Activities: DOCUMENTING INVOICES TRACKING UNITS LOGBOOK FILLING CUSTOMER SERVICE UNIT TRACKING We offer: Savings fund Laundry, hairdressing, and bowling services Low-cost dining service Referral bonus Transportation Promotion after 6 months Showers Rest area Smoking area Refrigerator, microwave Weekly pay No mandatory savings week Statutory benefits And much more Job type: Full time Salary: $9,880.00 - $10,400.00 per month Benefits: * Salary increases * Transportation assistance or service * Savings fund * Company parking * Free parking * Flexible hours * Option for indefinite contract * Referral program * Medical expense insurance * Vision insurance * Life insurance * Dining service * Company phone Work location: On-site employment

9QFM+R9 Buenavista, Jal., Mexico

MXN 9,880-10,400/month