Administrative Assistant

Description

Job Summary: We are seeking an organized and proactive Administrative Assistant to provide operational support, control, tracking, and documentation of internal processes, ensuring daily order and efficiency. Key Highlights: 1. Key operational support for daily efficiency 2. Management and tracking of internal processes and documentation 3. Dynamic role focused on organization and continuous improvement **Job Objective** We seek a highly organized and proactive Administrative Assistant who provides operational support to the team, ensuring control, tracking, and proper documentation of internal processes. This role will be critical to maintaining order and efficiency in daily operations. **Responsibilities** * Manage and track tickets in the system (registration, updating, and control) * Perform basic prioritization and escalate requests when necessary * Prepare meeting minutes, records, and summaries * Timely follow-up on agreements and pending items * Support the creation of internal manuals and guidelines * Document operational processes * Create flowcharts and support process improvement initiatives * Organize and manage area-related information * Track team operational activities * Provide general administrative support to PMO and Project Managers **Requirements** **Education:** Intern or final-semester student in: * Administration * Industrial Engineering * Business Management or related fields **Experience:** * Not mandatory (0–1 year) * Professional internship or social service experience in administrative, operations, or project areas is desirable **Competencies** * High level of organization and structure * Activity tracking and control * Clear communication and ability to synthesize information * Proactivity * Logical thinking * Attention to detail **Desired Technical Knowledge** * Proficiency in Google Workspace or Microsoft Office * Basic knowledge of ticketing tools (Jira, Trello, Odoo, etc.) * Familiarity with diagramming tools (Lucidchart, Miro, Draw.io) **Profile** * Operational focus (executor) * Interest in continuous improvement * Ability to handle multiple tasks * Strong sense of responsibility and follow-up Salary: $13,000.00 - $15,000.00 per month Work Location: Remote