Important IT company At the Latin American level, growth requires: **Java Support Software Engineer** ***RESPONSIBILITIES:*** * Work actively with team members to analyze and resolve application issues * Identify defects, discrepancies, and trends by ways of code debugging or log analysis * Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas * Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly * Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health\-restoration, with a focus on continuous measurement of risk and cost. * Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them * Challenge existing application setup, processing and suggest different ways to solve problem or improve stability * Actively participate in Change management process with view to manage risk in production environment * Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency * Develop reports that provide trending statistics to track and manage application health and support service performance * Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre\-hire ***MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:*** * Bachelor’s degree (U.S. or equivalent) and software development experience ***MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB:*** * Computer Science concept of Data Structures in practical use cases * Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues * Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders * One of the following Structured or Object\-Oriented programming languages: * Java * Experience on SQL * Experience on Linux/Unix. ***NICE TO HAVE*** * Experience in the Financial Service Industry * Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud * Degree in Computer Science **ADVANCED CONVERSATIONAL ENGLISH ESSENTIAL** (Will be evaluated). **If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.** **Job type**: Remote. **Location**: Mexico **Salary**: $51,000 to $55 gross \- according to experience **Benefits**: Excellent superior benefits. Postúlate y envía tu CV a monica punto gonzalez arroba gsb punto lat Tipo de puesto: Tiempo completo Sueldo: $51,000\.00 \- $55,000\.00 al mes Pregunta(s) de postulación: * ¿Radicas en México? Experiencia: * SQL: 3 años (Deseable) * UNIX/LINUX: 3 años (Deseable) * Java: 3 años (Deseable) Idioma: * Inglés (Obligatorio) Licencia/Certificación: * Visa para laborar en México? (Deseable) Lugar de trabajo: Empleo remoto