Surveillance Operator

Description

Job Summary: Real-time supervision and monitoring of the security conditions of GRUPO IAMSA properties via video surveillance systems and electronic platforms, ensuring compliance with established protocols. Key Responsibilities: 1. CCTV camera and electronic security system monitoring. 2. Security incident detection and tracking. 3. Emergency protocol activation. Job Description and Detailed Activities: Supervise and monitor in real time the security conditions of industrial, commercial, and other GRUPO IAMSA properties using video surveillance (CCTV) systems and electronic security platforms, ensuring operational personnel comply with established protocols. **Key Duties:** * Monitor video surveillance (CCTV) cameras and electronic security systems. * Detect, report, and track incidents or risk situations. * Verify proper performance by security guards and supervisors. * Prepare daily incident reports and surveillance logs. * Activate emergency protocols when necessary. * Maintain constant communication with field operational staff. * Report technical failures in security equipment. Experience and Requirements: **Desired Qualifications:** * Prior experience in CCTV monitoring or similar role. * Basic knowledge of electronic security systems. * Computer proficiency. * Flexible availability for shift scheduling. **Competencies and Skills:** * High sense of responsibility * Strong verbal and written communication skills * Initiative and proactivity * Professional appearance * Customer service orientation * Conflict management and resolution capability * Teamwork * Observational skills and attention to detail. Benefits: * Benefits as stipulated by the Federal Labor Law (LFT) * Uniform * Grocery vouchers * Punctuality and attendance bonuses * Competitive salary **Number of Openings:** 1 **Department:** Security **Employment Type:** Permanent **Work Modality:** On-site **Shift:** Mixed **Work Schedule:** Full-time **Working Hours:** 06:00\-14:00, 14:00\-22:00, 22:00\-06:00 **Net Monthly Salary:** $14,800 \- $17,600 MXN **Education:** High School Diploma **Age:** 23 \- 40 years old **Willingness to Travel:** No