Description and details of activities * Control of driver and operator routes (import and export). * Direct customer service and attention. * Schedule daily and special trips. * Monitor operator attendance and incidents. * Update job roles. * Generate incident reports and status updates for routes and operators. Experience and requirements * Bachelor's degree in Foreign Trade and Customs, International Business, Logistics or related field; recent graduate or incomplete studies accepted. * Experience in brokerage/customer service. * Personnel management experience. * **English desirable** * Sense of urgency. * Problem analysis and resolution skills. * Knowledge of logistics. * Teamwork and ability to work under pressure. Benefits * Benefits according to Federal Labor Law * Uniform provided **Number of vacancies** 1 **Area** Logistics/Transportation **Contract** Permanent **Modality** In-person **Shift** Variable **Workload** Full-time **Schedule*** Monday to Saturday * Full-time * Weekends * To be discussed during interview **Education** Professional degree required **English** Spoken: Basic, Written: Basic **Age** 25 \- 53 years **Travel availability** No