Description and details of activities * Monitor drivers' and operators' routes (import and export). * Provide direct customer service and support. * Schedule daily and special trips. * Monitor attendance and incidents of operators. * Update job roles and responsibilities. * Generate incident reports and status updates for routes and operators. Experience and Requirements * Bachelor's degree in International Trade and Customs, International Business, Logistics, or related field; recent graduate or near completion. * Experience in brokerage/customer service * Personnel management experience * **Intermediate English** * Sense of urgency * Problem analysis and resolution skills * Knowledge of logistics * Teamwork and ability to work under pressure Benefits * Benefits according to the Federal Labor Law **Number of vacancies** 1 **Area** Logistics/Transportation **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Schedule*** Full-time * Customizable schedule **Education** Professional degree **English** Spoken: Intermediate, Written: Intermediate **Travel availability** No