Dispatch Assistant (Logistics)

Description

Job Summary: We are seeking a Logistics Assistant to handle documentation control, driver and route management, shipment tracking, and incident resolution, with a focus on customer service. Key Highlights: 1. End-to-end logistics and transportation management 2. On-route incident resolution 3. Customer attention and service We are looking for a Logistics (Dispatch) Assistant. Requirements: \- Bachelor’s degree in International Trade and Customs, International Relations, International Business, or related field. \- Flexible availability of working hours \- No transportation constraints \- Proactive and responsible \- Experience in customer attention and service \- No transportation constraints Responsibilities: \- Control of documentation, drivers, and routes. \- Timely tracking of shipment assignments and handling contingencies affecting service performance. \- Scheduling of maintenance (control based on operating hours, mileage, or events; service quotation, cost negotiation). \- Assignment of vehicles and trips to drivers. \- Preparation and electronic submission of waybills and shipping guides via the system. \- Cargo and loading control. \- Resolution of incidents at origin, en route, or at destination, jointly with drivers. \- Daily assurance of container/box crossing into the United States and return. \- Customer attention and service. \- Generation of various reports. \- Follow-up on diverse customer requirements. Employment Type: Full-time Benefits: * Discounts and preferential pricing * Discounted cafeteria service * Free uniforms Work Location: On-site employment Employment Type: Full-time Work Location: On-site employment Salary: $10,000.00 \- $15,005.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Discounted cafeteria service * Free uniforms Work Location: On-site employment