Description
Position Summary:
Supervise assigned stores, ensuring operational compliance, order processing, supplier management, and brand standards through weekly visits and incident tracking.
Key Highlights:
1. Operational and brand standards supervision
2. Coordination and follow-up of in-store activities
3. Leadership and team management
Moderolamas Supervisor
Department: Operations / Store Supervision
Reports to: Regional Manager
1\. Position Purpose
Supervise assigned stores within the region, ensuring compliance with operational activities, orders, suppliers, and brand standards. Conduct scheduled weekly visits and track incidents, data entries, and internal processes.
2\. Key Responsibilities
Visit all assigned stores according to the weekly route.
Ensure compliance with operational and administrative activities.
Verify orders, suppliers, and processes on the CCK platform.
Supervise proper use of systems and accurate data entry.
Report deviations, incidents, and identified needs at stores.
Maintain coordination with store managers and internal departments.
Prepare weekly reports and follow up on operational commitments.
3\. Daily Functions
Review orders on the CCK platform.
Daily verification of suppliers according to the calendar.
Manage and track order payments.
Validate correct data entries in systems.
Prepare activity schedules and ensure route adherence.
Identify incidents or deviations at stores.
Submit daily and/or weekly reports as per department guidelines.
4\. Position Requirements
Completed bachelor's degree.
Minimum 5 years of experience in operational supervision or retail roles.
Flexible availability of working hours.
Leadership and team management skills.
Experience supervising personnel.
Proficiency in Microsoft Office suite (Excel, Word, Outlook).
Ability to operate a standard vehicle.
Valid driver's license.
Strong comprehension and strict adherence to instructions and guidelines.
5\. Competencies and Skills
Organization and planning.
Effective communication.
Results-oriented mindset.
Attention to detail.
Decision-making ability.
Problem-solving skills.
Operational leadership.
6\. Performance Indicators (KPIs)
100% completion of the weekly route.
Percentage of orders reviewed and managed correctly.
Store-level operational compliance rate.
Incident resolution time.
Supplier control and follow-up.
Employment Type: Full-time
Salary: $21,000.00 \- $22,000.00 per month
Benefits:
* Company-provided vehicle
* Free parking
* Flexible working hours
* Medical expense insurance
* Life insurance
* Company-provided mobile phone
Work Location: On-site employment