Description
**KEY RESPONSIBILITIES:**
* Analyze and develop weekly scheduling recommendations to ensure optimal staffing levels.
* Utilize trends and reports to accurately forecast staffing requirements.
* Assume and perform various duties and responsibilities essential to the position's success.
* Produce and process schedules and reports promptly as requested by clients.
* Work closely with the operations team to analyze and enhance delivery processes.
**QUALIFICATIONS:**
* **Must have 2\-3 years in Capacity Planning within the Workforce Management department.**
* Background in Outbound and NonLive Planning is an advantage.
* Attention to detail and a commitment to maintaining a high level of accuracy.
* Ability to prioritize workload, meet deadlines, and manage multiple tasks effectively.
* Working experience creating MS Excel reports and templates.
* Strong organizational skills coupled with excellent analytical abilities.
* Professional oral and written communication skills.
* Organized with the ability to adapt to change quickly and effectively.
* Excellent attendance record, demonstrating your commitment and reliability.
Sueldo: $25,000\.00 al mes
Beneficios:
* Estacionamiento de la empresa
* Horarios flexibles
Lugar de trabajo: Empleo presencial