




Company Overview: DiDi is the world's largest mobility technology platform. With over 10 years in the market, we are the leading company in app-based smart transportation, food delivery, and payment services. Making life better and easier for people every day. When you join Didi, you will become part of an open, inclusive, and diverse community of more than 12,000 employees worldwide. From day one, you will find a rich collaborative global culture where your responsibilities will have a direct impact on the company's strategy and growth. Team Overview: The primary role of a City Key Account Farmer is to develop and maintain a portfolio of key accounts to ensure outstanding performance within the DiDi Food platform. A City Key Account Farmer must pursue win\-win collaboration for all parties involved and achieve profitable growth for both DiDi and its partner restaurants/brands. The City Key Account Farmer must gain a solid understanding of the business, becoming an advisor to partner restaurants by providing strategic insights to improve their performance and, through excellent customer service, successfully maintain long-term business relationships. Role Responsibilities: * Serve as the primary point of contact for key accounts in the portfolio, ensuring close and consistent communication with restaurants to provide strategic insights, respond to inquiries, and jointly design strong action plans to drive growth and deliver the best user experience on the app. * Analyze data and develop a deep understanding of partner restaurant dynamics and behaviors to design, plan, and advocate for data-driven commercial strategies focused on increasing participation and loyalty among existing restaurants. * Build and foster long-term relationships based on trust and a win\-win mindset. * Lead weekly reviews and monthly strategic meetings with Top Tier restaurants in their region to develop and maintain strategic, trusting relationships with restaurants, achieving organic growth and long-term company objectives. Role Qualifications: * 3 or more years of experience in key account management and consultative sales. * Bachelor's degree with 4 years of business experience. * Ability and flexibility to adapt and learn while working in a fast-paced, constantly evolving startup environment with challenging goals. * Interpersonal skills: Proven oral and written communication skills, with the ability to persuade and maintain constructive, assertive, collaborative, and cooperative working relationships with internal and external clients in multifunctional organizations. * Analytical skills, able to diagnose, understand market trends, and execute an action plan. * Ability to understand DiDi’s vision, strategy, structure, and KPIs, and translate them into business plans. * Experience using CRM tools for sales teams. * Advanced Excel. EEO Statement: * We create value for our customers: we strive to always deliver valuable experiences for our users in everything we do. Our focus is always on innovating new experiences that are safe, enjoyable, and efficient. * We rely on data: we firmly believe in making informed decisions, which is why we rely on data. We can strategically navigate the business landscape better through the analysis of valuable metrics. * We believe in win\-win collaboration: success is a team sport. When we work to help our partners and * colleagues succeed, we succeed too. While caring for everyone's best interests, we communicate openly and execute with excellence in everything we do. * We believe in integrity: integrity is at the core of our business. We are people who always want to do the right thing. Our intentions are sincere, we say what we think, and we listen to each other. * We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. * We believe in diversity and inclusion: diversity is one of our greatest strengths. Our differences are what make us unique. We respect each other and believe in equal opportunities for all. **We are committed to building diverse and inclusive teams** At DiDi, we believe our differences are our greatest strength. That is why we are committed to creating and promoting equal opportunities for all employees. Hiring and development decisions at DiDi are always based on position needs and candidate qualifications. We do not discriminate against any employee or applicant on the basis of race, age, sex, gender, sexual orientation, nationality, marital status, pregnancy, race, religion, or any other status protected by applicable laws where we operate. We are committed to developing diverse and inclusive teams, as well as a workplace free from discrimination. This is how we create better products and services, make better decisions, and serve the community we are part of. ***I confirm that before submitting my application, I have read and accepted the candidate privacy notice available at*** ***https://careers.didiglobal.com/terms***


