Webmaster

Description

Position Summary: Grupo Automundo is seeking a BDC Executive with experience in customer service and negotiation to manage calls, database, promotions, and digital customer service. Key Highlights: 1. Customer service experience in telephone and digital channels 2. Negotiation and customer service skills 3. Opportunity to work in the automotive sector At Grupo Automundo, we have over 50 years of experience operating in the automotive industry, selling new and used vehicles, service, and parts for FCA and Mitsubishi brands. We have positioned ourselves as one of the strongest national groups across the entire industry thanks to: 1) a unique operational model, 2) our financial solvency, and 3) a well-defined corporate strategy. **BDC EXECUTIVE** **Requirements:** * Education: Completed high school diploma * Minimum 2–3 years of experience in this role * Excellent negotiation and customer service skills * Experience handling CRM systems * Availability to work in **INTERLOMAS (must reside no more than 1 hour away)** **Responsibilities:** * Making telephone calls * Updating and maintaining the database * Sending promotions to customers * Customer profiling * Telephone-based customer service and support * Providing customers with information about the unit(s) of interest * WhatsApp-based customer service * Digital customer service * Scheduling test drive appointments **We Offer:** * Base salary plus commission structure * Statutory benefits * Punctuality and attendance bonus * Subsidized cafeteria * Savings fund * Retirement savings plan * 100% payroll contribution * Positive work environment ***Interested candidates must apply through this channel*** Employment Type: Full-time, Indefinite-term contract Salary: $9,452.40 per month Benefits: * Savings fund * Option for an indefinite-term contract * Discounted cafeteria service Application Question(s): * Do you have experience in the AUTOMOTIVE INDUSTRY? * Do you have experience as a WEBMASTER? * Are you available to work in INTERLOMAS from Monday to Saturday? Work Location: On-site employment