Apple Repair Technician - Parque Delta

Description

Job Summary: We are seeking an Apple Device Repair Expert who is passionate about technology and possesses exceptional customer service skills to diagnose, repair, and provide solutions. Key Highlights: 1. Passionate about technology and customer service. 2. Diagnosis and repair of Apple devices. 3. Opportunities for professional growth and development. Repair Technician Techpeople (Apple Authorized Service Center) is a leading provider of technical support services for Apple devices. We are currently looking for an Expert Technician specializing in the repair of computing and mobile telephony devices. If you are passionate about technology, possess outstanding customer service skills, and have a strong affinity for the Apple brand… we’re looking for you! Work Location: iShop Parque Delta Responsibilities: • Attend to and understand customer needs to deliver timely and efficient solutions. • Diagnose, perform maintenance, and repair devices following official Apple procedures. • Resolve hardware and software issues on customers’ devices. • Record device intake and output, as well as detailed service performed. • Promote company services (warranties and support). • Ensure compliance with repair quality and customer satisfaction metrics. Requirements: • Minimum 1 year of verifiable experience in technical support, diagnosis, and repair of mobile phones or computing devices. • Solid knowledge of hardware and software. • Passion for technology and customer service orientation. • Completed high school diploma; incomplete bachelor’s or engineering degree (Systems, Computer Science, or related field). • Availability to work retail hours from Monday to Sunday, with rotating weekly days off, in shifts from 11:00 AM to 8:00 PM and from 12:00 PM to 9:00 PM (rotating). Benefits: • Base salary: $11,484.72 MXN gross per month (paid biweekly) • Performance bonus (up to $2,100 MXN per month) • Commissions for service placements (uncapped) • Official Apple training and certification with international validity • Food vouchers: 10% of your total monthly income • Statutory benefits from day one • Benefits exceeding statutory requirements • Savings fund • Life insurance • Group Carso discounts • Opportunities for professional growth and development If you are interested in this position, apply through this channel to begin your hiring process. -Requirements- Minimum education: Upper secondary education – Technological High School Diploma 1 year of experience Age: between 22 and 35 years Knowledge: Corrective maintenance, Equipment maintenance, Preventive maintenance, Repairs, Technical problem resolution, Customer service, Technology, Telephony Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, tecnología, technologist