Job Summary: We are seeking a Technical Support Specialist in Security to provide telephone-based solutions, verify installations, and prepare case reports. Key Highlights: 1. Technical support and customer service role via telephone 2. Verification of security installations 3. Preparation of reports and case follow-up **tiLatina is looking for TECHNICAL SUPPORT IN SECURITY in Miguel Hidalgo, Mexico City** ----------------------------------------------------------------------------------- #### **At tiLatina, we invite you to join our family as:** **TECHNICAL SUPPORT IN SECURITY** * Education: Completed high school (certificate required) * Experience (6 months to 1 year) #### **Responsibilities:** * Experience in technical support and telephone-based customer service. * Provide telephone-based technical support by delivering solutions to customers. * **Verify installations performed by field technicians**. * Prepare reports and conduct case follow-up. **We Offer:** * Salary: $10,000.00 net monthly * Bonus: $3,000.00 net monthly ($1,500.00 biweekly) **Schedule:** Monday to Friday, with the following shifts: * 7:00 AM to 4:00 PM * 9:00 AM to 6:00 PM * 11:00 AM to 8:00 PM One weekend shift every three weekends. **Benefits:** * Direct employment contract with the company * Statutory benefits (IMSS enrollment, vacation time, year-end bonus, vacation premium, INFONAVIT, FONACOT) * Savings fund * Life insurance * Complimentary uniforms **Desired Education Level:** Upper Secondary **Desired Experience Level:** Mid-level **Departmental Function:** Technology / Internet **Industry:** Security Systems Services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c406cd5100003400349752\&source\=indeed*