Description
Matfink, a distribution company dedicated to the sales and after-sales service of AT&T mobile telephony and data transmission, is seeking a Customer Service Executive.
* **Age:** 20 to 30 years old
* **Salary:** $10,000 \+ Productivity bonus
* **Education:** High school diploma (in progress or completed)
* **Work location:** Polanco, Mexico City, CDMX
* **Working hours:** Monday to Friday, 8:00 AM to 6:00 PM; weekend shifts (rotating)
**BENEFITS:**
* Net salary.
* Statutory benefits.
* Productivity bonus of $2,000 starting from the 3rd month.
* Job stability.
* Excellent work environment.
* Paid training.
**RESPONSIBILITIES:**
* Answering incoming calls.
* Resolving issues via telephone, WhatsApp, and email; providing timely information.
* Generating reports and handling, responding to, and resolving customer inquiries and complaints professionally at all times.
* Tracking and resolving customer requests.
Salary: $10,000\.00 \- $12,000\.00 per month
Workplace: On-site employment