Technical Support Executive

Description

Job Summary: NETWEY is seeking passionate Technical Support Executives who are enthusiastic about customer service and technology for a growing telecommunications company. Key Highlights: 1. Be part of a continuously growing telecommunications company 2. Professional growth and development plan NETWEY Polanco – Seeking Technical Support Executive for Call Center (Morning Shift) Join a continuously growing telecommunications company! At NETWEY, we are looking for Technical Support Executives passionate about customer service and with an interest in technology. Location: Periférico Norte, at the level of McDonald’s Palmas, Ciudad de México. Requirements: Bachelor’s degree or Engineering degree in Computer Systems, Informatics, Computing, or related field (graduated, intern, or completed studies). Minimum 3–6 months of experience in technical support, help desk, or remote assistance. Customer service via WhatsApp, phone calls, social media, etc. Knowledge of routers, modems, switches, and end-user support. Experience in telecommunications (desirable). Availability to work Monday through Sunday with rotating days off (holidays paid at double rate). We Offer: Monthly salary: $12,000 tax-free (paid biweekly). Statutory benefits from day one. Fixed schedule: 9:00 a.m. – 6:00 p.m. (includes one hour for lunch). Professional growth and development plan Salary: Starting at $12,000.00 per month Workplace: On-site employment