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We will contact you shortly.\n\n \n\n56 10 32 58 22\n\n \n\nREQUIREMENTS\n\n\nCompleted junior high school\n\n \n\nAge 19 to 40 years\n\n \n\nMinimum 3 to 6 months of experience in call centers, collections, or customer service","price":"MXN 8,600/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766599083000","seoName":"telephone-executive-by-tower-bbva-atc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/telephone-executive-by-tower-bbva-atc-6484468270976312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"21719de4-a62c-4d88-a1f9-effac48474b0","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Base salary $8600 + bonuses","Immediate hiring","Paid training","Call center experience required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766599083670,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Presa Santa Rosa 223, Irrigación, Miguel Hidalgo, 11500 Ciudad de México, CDMX, Mexico","infoId":"6484468249945912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telephone Customer Service Executive for E-commerce","content":"We are hiring! – Customer Service Call Center\n\nAre you passionate about delivering excellent customer service and do you have experience in e-commerce? This opportunity is for you!\n\nPosition: Customer Service – Call Center\n\nSchedule: Monday to Friday, 9:00 AM to 6:00 PM\n\nWork Mode: On-site (with possibility of remote work after 3 months, subject to performance)\n\nRequirements:\n\nPrevious experience in customer service (call center or similar)\n\nExperience in e-commerce / iCommer(s)\n\nProficiency in computer use and digital tools\n\nStrong communication skills, service-oriented attitude, and solution-focused mindset\n\nKey Responsibilities:\n\nCustomer support via phone, chat, and/or email\n\nOrder, shipping, and return follow-up\n\nResolution of customer inquiries and issues\n\nData entry and system information updates\n\nWe Offer:\n\nCompetitive salary\n\nStatutory benefits\n\nOngoing training\n\nExcellent work environment\n\nOpportunity to work from home after 3 months\n\nPosition Type: Full-time\n\nSalary: $8,364.00 per month\n\nWork Location: On-site employment","price":"MXN 8,364/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766599082000","seoName":"telephone-executive-customer-service-ecommerce","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/telephone-executive-customer-service-ecommerce-6484468249945912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b957df1e-7fa9-4990-9b54-34aaa994ac1e","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Excellent customer service","Experience in e-commerce","Opportunity to work from home after 3 months"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766599082026,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Lago Viesca 14, Anáhuac I Secc, Miguel Hidalgo, 11320 Ciudad de México, CDMX, Mexico","infoId":"6484468248192312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"WFM Specialist","content":"**Overview**\n\nFounded in 1973, Inter\\-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter\\-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra\\-high net worth individuals.\n\nInter\\-Con employs over 35,000 security personnel world\\-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter\\-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high\\-requirement security solutions.\n\n*Inter\\-Con is Everywhere Security Matters.* \n\n**Job Summary:**\n\nAs a WFM Specialistr, you will report to our current and Future Operations Manager. Our growing and dynamic team is focused on supporting the scheduling operations for Inter\\-Con’s most important resources: our security guards. If you have great communication skills, are interested in scheduling, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.\n\n**Duties/Responsibilities:**\n\n* Manage daily scheduling operation by fixing broken schedules.\n* Sourcing in case of any special event (TAS) for specific contracts.\n* Communicate with Officers efficiently and quickly to address gaps in scheduled hours.\n* Provide frequent updates to the Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and dark posts.\n* Apply available techniques (72 hr. rule, massive texting, hold overs/ early ins, etc) and methodologies to source effectively for all portfolios and contracts.\n* Leverage available systems to optimize scheduling and reduce operational costs.\n\n**Required Skills/Abilities:**\n\n* Experience with MS Office Suite\n* Excellent Customer Service skills\n* Able to interact within Inter\\-Con’s corporate environment and effectively communicate with all levels of management.\n* Able to work effectively in a fast\\-paced environment and meet strict deadlines.\n* Excellent time\\-management, organization and multi\\-tasking skills required.\n* Team player with business maturity, enthusiasm, and a positive work attitude.\n* Sense of urgency.\n* Experience with CRMs\n* WFM / Dispatching background, or experience as a Call Center Supervisor at least\n* Proactive problem solver that takes initiative.\n\n**Other Requirements:**\n\n· Prolonged periods of sitting at a desk and working on a computer.\n\n· 24/7 availability (included holidays, weekends, etc.)\n\n· Commute to physical location (100% on site).\n\n**Benefits:**\n\n* Base salary\n* Law benefits\n* Above law benefits: 15 days of holiday since first year, life insurance, major medical insurance, grocery vouchers\n* Employee discounts\n\nJob Type: Full\\-time\n\nPay: $30,000\\.00 \\- $32,000\\.00 per month\n\nAbility to commute/relocate:\n\n* 11320, Anáhuac I Sección, CDMX: Reliably commute or planning to relocate before starting work (Required)\n\nApplication Question(s):\n\n* This role requires open shift availability to work in any of our shifts. 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WE ARE A CALL CENTER IN CONSTANT GROWTH, AND WE ARE SEEKING:\n\n \n\n**CONTROL CENTER ANALYSTS**\n\n* Customer service\\-Sales\\-Validation\n\n\nFull-time schedule, Monday through Sunday, with rotating days off\n\n \n\nREQUIREMENTS:\n\n* Six months of call center experience in customer service and sales (preferred)\n* Completed high school diploma\n* Strong verbal communication skills\n* Proficiency in using PCs\n\n \n\nBENEFITS:\n\n* Base salary of $9,500 gross\n* $1,000 bonus (for attendance and punctuality)\n* Uncapped commissions\n* Immediate statutory benefits (vacation, vacation bonus, year-end bonus, insurance)\n* 100% paid training\n\n \n\n**IMMEDIATE HIRING** MEDICAL SERVICE\n\n\nLOCATION: Odessa, near Metro Eje Central","price":"MXN 9,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766599079000","seoName":"control-panel-full-time-call-center","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/control-panel-full-time-call-center-6484468222784312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bb15970f-59ed-45db-8a9d-4d7ea99aee11","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Full-time call center position","Competitive base salary and bonuses","Immediate hiring available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766599079905,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico","infoId":"6484424380659312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"TELEPHONE AGENT – PART-TIME","content":"**Tres R is seeking a TELEPHONE AGENT – PART-TIME in Cuauhtémoc, Mexico City**\n----------------------------------------------------------------------------------\n\n\n**Telephone Agent**\n\n **Requirements:**\n\n* Completed or incomplete high school education\n* Minimum call center experience\n* Strong verbal communication skills and positive attitude\n* Immediate availability for morning or afternoon shifts\n* Residence in Mexico City (CDMX) or the Metropolitan Area\n\n **We offer:**\n\n* Competitive base salary\n* Attractive performance-based incentives\n* Statutory benefits\n* Immediate response and hiring\n\n **Interested candidates may apply through this channel.** \n\nWe look forward to meeting you soon!\n\n **Desired education level:** \n\nHigh School\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nCustomer Service\n\n\n**Industry:** \n\nOnline Media\n\n \n\n \n\n*This job posting originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=69496bcf3900003900b6c3cd&source=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595654000","seoName":"telephone-agent-part-time","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/telephone-agent-part-time-6484424380659312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4642f565-d73a-4982-b8da-d8dd293dbded","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Call center experience required","Competitive base salary","Immediate hiring process"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595654738,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Perif. 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Merced Gómez, Álvaro Obregón \n**Work Mode:** On-site \n**Salary:** $10,000 net monthly\n\n**Job Description** \nAt C8, we are seeking a highly analytical and results-oriented **Quality Analyst**, responsible for ensuring compliance with service standards, driving continuous process improvement, and delivering excellence in customer experience.\n\n**Responsibilities**\n\n* Monitor and evaluate agent interactions (calls, emails, and chats) using quality control tools.\n* Verify adherence to scripts, operational protocols, and established service standards.\n* Provide structured, objective, and timely feedback to support agent competency development and performance improvement.\n* Prepare and present quality reports with analysis of key metrics, such as standard compliance, customer satisfaction, and first-contact resolution.\n* Actively participate in calibration sessions with supervision and training teams.\n* Collaborate on the design, updating, and standardization of scripts, procedural manuals, and training materials.\n\n**Requirements**\n\n* Minimum of **1–2 years’ experience as a Quality Analyst in a Contact Center**\n* Knowledge and proficiency in quality monitoring tools and CRM systems.\n* Ability to analyze data and produce executive-level reports.\n* Excellent oral and written communication skills.\n* Skill in delivering data-driven, constructive feedback.\n* Strong attention to detail and commitment to quality standards.\n* Ability to work independently and collaboratively within a team.\n* Proficiency in **Microsoft Office (Excel, Word, and PowerPoint)**.\n* Age: **26–35 years**.\n\n**We Offer**\n\n* **Minor medical expense insurance** effective from the first month.\n* **Net monthly salary of $10,000**.\n* Job stability.\n* A professional environment focused on continuous improvement and talent development.\n\n**Interested candidates who meet the profile may apply through this channel or contact Tania Martínez at 56 5731 9340** \n\nEmployment Type: Full-time\n\nSalary: Starting at $10,000.00 per month\n\nBenefits:\n\n* Salary increases\n* Employee referral program\n* Medical insurance\n* Vision insurance\n* Dental insurance\n\nWorkplace: On-site employment","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595654000","seoName":"Analista+de+Calidad+Call+Center+%7C+Contrataci%C3%B3n+inmediata","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/analista%2Bde%2Bcalidad%2Bcall%2Bcenter%2B%257c%2Bcontrataci%25c3%25b3n%2Binmediata-6484424376012912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1faa0e78-f459-455f-b22a-4864d41d0003","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Call center interaction monitoring","Agent feedback for continuous improvement","$10,000 net monthly"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595654376,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico","infoId":"6484424379136112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Morning Shift Telephone Executive","content":"**Tres R is seeking a MORNING SHIFT TELEPHONE EXECUTIVE in Benito Juárez, Mexico City**\n---------------------------------------------------------------------------------------\n\n\n**TELEPHONE EXECUTIVE**\n\n **Responsibilities**:\n\n \n\nCustomer support via chat and phone\n\n \n\nFollow-up on payment commitments\n\n **Requirements**:\n\n \n\nEducation: High school diploma\n\n \n\nExperience: Not required; 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DE C.V. is seeking a Telephone Customer Service Agent in Coyoacán, Mexico City**\n------------------------------------------------------------------------------------------------------\n\n\n### **Telephone Customer Service Agent**\n\n **Join our team and deliver an excellent customer experience!**\n\n \n\nWe are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center.\n\n### **Requirements**\n\n* Completed high school diploma (full, legible certificate)\n* Minimum of **1 year of customer service experience in a multichannel call center**\n* Proficiency in PC usage and digital tools\n* Excellent voice tone, diction, and spelling\n* Strong customer service orientation\n\n### **Responsibilities**\n\n* Provide customer support through multiple channels: **phone calls, chat, and email**\n* Resolve customer inquiries and guide them regarding their **online purchases**\n* Assist with:\n\n\n\t+ Order tracking\n\t+ Exchanges and returns\n\t+ Departmental card transactions\n\t+ Billing\n\n### **We Offer**\n\n* Statutory benefits from day one\n* **Monthly food vouchers** (deposited during the second half of each month)\n* **Life insurance**\n* **$1,000 retention bonus** upon completing 3 months with the company\n\n### **If you meet the profile and seek job stability, this opportunity is for you.**\n\n **Apply now and become part of our team!**\n\n **Desired education level:** \n\nHigh School\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nCustomer Service\n\n\n**Industry:** \n\nManufacturing, Consumer Goods\n\n \n\n \n\n*This vacancy originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=6949954d6900003b00367d77\\&source\\=indeed","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595654000","seoName":"telephone-user-support-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/telephone-user-support-agent-6484424371200212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b9d5900e-5225-444f-9be5-aeb123d89adf","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Excellent customer service skills","Multichannel support (calls, chat, email)","Monthly food vouchers and life insurance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595654000,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av. 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DE C.V. is seeking Telephone Customer Service Representatives – Immediate Hiring in Coyoacán, Mexico City**\n-------------------------------------------------------------------------------------------------------------------\n\n\n### **Telephone Customer Service – Immediate Hiring**\n\n **Join our team and deliver an outstanding customer experience!**\n\n \n\nWe are looking for service-oriented individuals with excellent communication skills and prior customer service experience to join our multichannel call center.\n\n### **Requirements**\n\n* Completed high school diploma (full and legible certificate)\n* Minimum of **1 year of experience in multichannel call center customer service**\n* Proficiency in PC usage and digital tools\n* Excellent voice tone, diction, and spelling\n* Strong commitment to customer service\n\n### **Responsibilities**\n\n* Provide customer support through multiple channels: **phone calls, chat, and email**\n* Resolve customer inquiries and guide them regarding their **online purchases**\n* Assist with:\n\n\n\t+ Order tracking\n\t+ Exchanges and returns\n\t+ Department store credit card transactions\n\t+ Billing\n\n### **We Offer**\n\n* Statutory benefits from day one\n* **Monthly food vouchers** (deposited during the second biweekly pay period)\n* **Life insurance**\n* **$1,000 retention bonus** upon completing 3 months with the company\n\n### **If you meet the profile and seek job stability, this opportunity is for you.**\n\n **Apply now and become part of our team!**\n\n **Desired education level:** \n\nBasic\n\n\n**Desired experience level:** \n\nInterns\n\n\n**Departmental function:** \n\nCustomer service\n\n\n**Industry:** \n\nConsumer services\n\n \n\n \n\n*This vacancy is sourced from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=694989603900003700b6d199\\&source\\=indeed","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595653000","seoName":"Atenci%C3%B3n+a+Clientes+Telef%C3%B3nica+Contrataci%C3%B3n+Inmediata","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/atenci%25c3%25b3n%2Ba%2Bclientes%2Btelef%25c3%25b3nica%2Bcontrataci%25c3%25b3n%2Binmediata-6484424368076912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5100ac47-a544-491f-958e-4c80dde80cc1","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Immediate hiring","Customer support via call, chat, and email","Retention bonus of $1,000 after 3 months"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595653756,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico","infoId":"6484424366515312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Telephone Operator","content":"**HR CONNECT S.A. DE C.V. is seeking a Customer Service Telephone Operator in Tlalpan, Mexico City**\n-------------------------------------------------------------------------------------------------------\n\n\n### **Customer Service Telephone Operator**\n\n **Join our team and deliver an excellent customer experience!**\n\n \n\nWe are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center.\n\n### **Requirements**\n\n* Completed high school education (full and legible certificate)\n* Minimum of **1 year of customer service experience in a multichannel call center**\n* Proficiency in PC use and digital tools\n* Excellent voice tone, diction, and spelling\n* Strong customer service orientation\n\n### **Responsibilities**\n\n* Provide customer service through multiple channels: **phone calls, chat, and email**\n* Resolve customer inquiries and guide them regarding their **online purchases**\n* Assist with:\n\n\n\t+ Order tracking\n\t+ Exchanges and returns\n\t+ Departmental credit card transactions\n\t+ Billing\n\n### **We Offer**\n\n* Statutory benefits from day one\n* **Monthly food vouchers** (deposited during the second half of the month)\n* **Life insurance**\n* **$1,000 retention bonus** upon completing 3 months with the company\n\n### **If you meet the profile and seek job stability, this opportunity is for you.**\n\n **Apply now and become part of our team!**\n\n **Desired education level:** \n\nBasic\n\n\n**Desired experience level:** \n\nEntry-level\n\n\n**Departmental function:** \n\nCustomer service\n\n\n**Industry:** \n\nConsumer services\n\n \n\n \n\n*This vacancy originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=694992986900003b00367c34\\&source\\=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595653000","seoName":"customer-service-telephone-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/customer-service-telephone-operator-6484424366515312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b4d4c1b5-434d-4cd0-a623-7ae23abae619","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Excellent customer service","Multichannel support","Retention bonus of $1,000"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595653633,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico","infoId":"6484424364992312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telephone Customer Service Executive","content":"**HR CONNECT S.A. DE C.V. is seeking a Telephone Customer Service Executive in Miguel Hidalgo, Mexico City**\n-----------------------------------------------------------------------------------------------------------------------\n\n \n\n### **Telephone Customer Service Executive**\n\n **Join our team and deliver an excellent customer experience!**\n\n \n\nWe are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center.\n\n### **Requirements**\n\n* Completed high school education (full, legible certificate)\n* Minimum **1 year of customer service experience in a multichannel call center**\n* Proficiency in PC use and digital tools\n* Excellent voice tone, diction, and spelling\n* Strong commitment to customer service\n\n### **Responsibilities**\n\n* Provide customer support through multiple channels: **phone calls, chat, and email**\n* Resolve customer inquiries and guide them regarding their **online purchases**\n* Assist with:\n\n\n\t+ Order tracking\n\t+ Exchanges and returns\n\t+ Departmental credit card transactions\n\t+ Invoicing\n\n### **We Offer**\n\n* Statutory benefits from day one\n* **Monthly food vouchers** (deposited during the second biweekly pay period)\n* **Life insurance**\n* **$1,000 retention bonus** upon completing 3 months with the company\n\n### **If you meet the profile and seek job stability, this opportunity is for you.**\n\n **Apply now and become part of our team!**\n\n **Desired education level:** \n\nUpper Secondary Education\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nManufacturing / Operations\n\n\n**Industry:** \n\nManufacturing, Consumer Goods\n\n \n\n \n\n*This vacancy originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=69498aad3900003700b6d22d&source=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595653000","seoName":"Ejecutivo+Telef%C3%B3nico+Atenci%C3%B3n+y+Servicio+al+Cliente","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/ejecutivo%2Btelef%25c3%25b3nico%2Batenci%25c3%25b3n%2By%2Bservicio%2Bal%2Bcliente-6484424364992312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cc29be69-e7f1-45e4-b353-3d5149d8c2f2","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Excellent customer service","Multichannel support","Retention bonus of $1,000"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595653514,"categoryName":"Sales - 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Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Ladera 201, Lomas de Bezares, Miguel Hidalgo, 11910 Ciudad de México, CDMX, Mexico","infoId":"6484424350937712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Talent Acquisition Recruiter","content":"**Join our team at Grupo Manju as:**\n\n***\"Talent Attraction Analyst\"***\n\n**We offer:**\n\n* Salary: MXN $12,000 net per month\n* Statutory benefits.\n* Professional development opportunities.\n* Schedule: Monday to Thursday, 10:00 AM–6:00 PM; Friday, 10:00 AM–3:00 PM.\n\n**Requirements:**\n\n* Bachelor’s degree in Psychology, Business Administration, or related field.\n* Minimum two years of experience in Recruitment and Selection—preferably within restaurants or call centers—is mandatory.\n* Must reside near the workplace.\n\n**Responsibilities:**\n\n* Recruitment and selection of operational staff for branches.\n* Management and administration of various job boards/social media platforms to post vacancies.\n* Selection process: initial, in-depth, and competency-based interviews.\n* Candidate screening: administering and interpreting psychometric tests and reference checks.\n* Tracking candidate submissions to internal clients for selection and hiring.\n* File compilation and management.\n* Reporting on recruitment and selection metrics.\n\n**Key skills:**\n\n* Effective and persuasive communication.\n* Results-oriented mindset with a strong sense of urgency.\n* Organizational skills and ability to manage multiple processes simultaneously.\n* Empathy and excellent interpersonal skills when engaging with candidates.\n\n***IF YOU ARE INTERESTED, APPLY THROUGH THIS CHANNEL OR CONTACT US AT THE FOLLOWING NUMBERS: 5 5 1 1 3 2 9 7 6 8 \\- 5 5 3 4 5 2 9 4 3 3*** \n\nEmployment type: Full-time\n\nSalary: Starting from MXN $12,000.00 per month\n\nWork location: On-site","price":"MXN 12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595652000","seoName":"recruiter-of-personnel","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/recruiter-of-personnel-6484424350937712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"adc294a8-fffe-4936-aab1-dacdc671dd5b","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Full-time position with competitive salary","Bachelor's degree required","Experience in recruitment and selection"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595652417,"categoryName":"Sales - 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Mon–Sat","content":"*At* ***ODONTORED Dental Insurance****, we are seeking talented individuals to join our Call Center team, focused on delivering high-quality service to our insured members and partners.*\n\n***Requirements:***\n\n* *Education: Completed high school diploma or technical degree* ***(or related field).***\n* *Minimum* ***6 months of Call Center experience.***\n* *Basic proficiency in* ***Office**** (desirable).*\n* *Knowledge of* ***Telephone Etiquette.***\n\n***Competencies:***\n\n* *Service-oriented attitude.*\n* *Results-driven mindset.*\n* *Organization and follow-up skills.*\n* *Teamwork and ability to work under pressure.*\n* *Web browsers and search engines: (Agility in retrieving information online or from internal databases)*\n\n***We offer:***\n\n* *Base salary of* ***$8,500.00*** *gross per month.*\n* *Bonus of* ***$2,000.00*** *(for punctuality, attendance, productivity, and quality)*\n* *Grocery vouchers:* ***$838.26***\n* *Paid training.*\n* *Superior benefits: (Most benefits begin after 3 months, except for grocery vouchers, savings fund, and IMSS)*\n* *Health membership with Welbe.*\n* *Life insurance, dental insurance, vision insurance.*\n* *Savings fund:* ***9%***\n* ***30 days*** *of year-end bonus.*\n* *Quality-of-life program with Betterfly.*\n\n***Schedule:***\n\n* *Monday to Saturday: 9:00 a.m. to 5:00 p.m.*\n* *Fixed day off:* ***SUNDAY****.*\n\n***Work location:***\n\n*We are located at* ***Paseo de la Reforma #373*** *, very close to Metrobús El Ángel station (MB Line 7)*\n\n*If you are interested in this position,* ***send your CV to 56 3299 9691*** *to schedule your interview.*\n\nEmployment type: Full-time\n\nSalary: $8,500.00 – $11,500.00 per month\n\nBenefits:\n\n* Vision insurance\n* Dental insurance\n* Life insurance\n* Grocery vouchers\n\nWorkplace: On-site","price":"MXN 8,500-11,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766595652000","seoName":"call-center-executive-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-metepec2/cate-sales-outbound/call-center-executive-customer-service-6484424354137712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bd902f81-0e1b-4f92-95f1-6bd0b95b68ff","sid":"876d1ba8-ac60-41a4-ae7b-e43cfac7adb7"},"attrParams":{"summary":null,"highLight":["Call Center role with customer support","Competitive salary and bonuses","Comprehensive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1766595652666,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico","infoId":"6484424349337912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Dispatch / Call Center Supervisor","content":"**Company Overview**\n\n\nGlory is a global leader in cash management technology solutions, serving the financial, retail, cash processing center, and gaming industries. Our technologies and process engineering services help businesses in over 100 countries optimize cash handling, movement, and management—ensuring efficiency, cost reduction, and an enhanced customer experience.\n\n **Position Purpose**\n\n\nThe Senior Dispatch Supervisor is responsible for leading the technical dispatch and customer service center in a 24x7 environment, ensuring rapid decision-making, operational continuity, and strict adherence to SLAs. This role manages coordinators, dispatch analysts, and call center agents, guaranteeing efficient resource planning, integration with support teams, and optimization of costs and productivity. 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Sales - Outbound in Metepec
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Sales - Outbound
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Location:Metepec
Category:Sales - Outbound
Customer Service Supervisor (Call Center) / Full-time64850152607234120
Indeed
Customer Service Supervisor (Call Center) / Full-time
Totalplay, a Mexican telecommunications company offering internet, television, and telephone services, is seeking Call Center Supervisors for its Customer Service Area. **Requirements:** Bachelor’s degree in progress or completed (minimum 50% of credits) / verifiable Minimum 1 year of recent experience as a Call Center Supervisor (Customer Service) Strong verbal communication skills. Flexible availability. **We offer:** Gross monthly salary of $13,500.00 MXN. Performance-based bonuses. Immediate statutory benefits. Paid training. Life insurance. **Work schedule:** Monday to Sunday, with rotating weekend days off. **Work location:** Vertiz Narvarte (15 minutes from Nativitas metro station)
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
MXN 13,500/year
ETAC Campus Tlalnepantla is hiring telephone advisors (Morning and Afternoon shifts)64850152639105121
Indeed
ETAC Campus Tlalnepantla is hiring telephone advisors (Morning and Afternoon shifts)
Are you looking for a job as an EDUCATIONAL ADVISOR at Aliat Universities? (Morning and Afternoon shifts) Position: Educational Advisor (On Aliat) Base salary: $8,800 gross Mode: Online educational program sales (bachelor’s degrees, master’s degrees, etc.) Minimum experience: 6 months in sales, call centers, or collections **Available shifts** Morning shift: Monday to Saturday, 9:00 a.m. to 3:00 p.m. Afternoon shift: Monday to Friday, 3:00 p.m. to 9:00 p.m., and Sundays, 10:00 a.m. to 4:00 p.m. Location: C. Viveros de Asís 96, Viveros de la Loma, Tlalnepantla What we offer: ✅ Guaranteed base salary ✅ Benefits from day one ✅ Paid training ✅ $1,700 onboarding bonuses (exclusively for the On Aliat line) ✅ Commission structure ✅ 80% scholarships for you and your family (starting after 6 months) ✅ Grocery vouchers upon becoming a permanent employee ✅ Professional growth plan starting from month six Commission structure \+ salary (current) Achievement Rate Total Monthly Payment Factor Over 150% 180% $19,888 140–149.9% 165% $18,964 130–139.9% 150% $18,040 120–129.9% 140% $17,424 115–119.9% 130% $16,808 110–114.9% 120% $16,192 105–109.9% 115% $15,884 103–104.9% 110% $15,576 100–102.9% 100% $14,960 90–99% 85% $14,036 80–89% 70% $13,110 20–79.9% 0% $8,800 Basic requirements: ✔️ Completed high school education ✔️ Must be of legal age ✔️ Experience in call centers/sales (solid sales experience and proven ability to close commercial deals required) Contact: 932 327 0691 Lic. José Enriquez
Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico
MXN 8,800/month
Morning Telephone Agent64850152541185122
Indeed
Morning Telephone Agent
**Quick Response Recruitment seeks a MORNING TELEPHONE AGENT in Benito Juárez, Mexico City** --------------------------------------------------------------------------------------------------------- We want you on our team! Join us as a customer service advisor and support representative. **Responsibilities**: Telephone customer advisory services; 100% inbound calls. **What do we require from you?** * Completed high school education * No prior experience required * Strong verbal communication skills * Immediate availability **What do we offer?** * **Base salary** * **Productivity bonus** * **Punctuality bonus** * **Commissions** * Immediate statutory benefits * **Schedule: 8 AM to 5 PM, Monday to Friday** **Apply through this channel** **Desired education level:** High school (upper secondary) **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Online Media *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694bfd803a00003b00e774cf&source=indeed*
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
Negotiable Salary
Telephone Customer Service Representative64850067455618123
Indeed
Telephone Customer Service Representative
**Join our team as a Telephone Customer Service Representative!** Are you passionate about customer service and seeking job stability? This opportunity is for you! **Requirements:** * Minimum of **6 months’ experience in Customer Service** * **High school diploma (in progress or completed)**. **Schedule:** **12:00 PM to 9:00 PM** (rotating weekly days off). **We offer:** * **Base salary:** $9,409.50 per month. * **Additional bonus:** $1,250. * **Statutory benefits** and opportunities for growth. **Why work with us?** * Dynamic work environment. * Ongoing training. * Job stability and professional development. Employment type: Full-time Salary: $9,409.50 per month Benefits: * Employee referral program Work location: On-site employment
Fresno 25, Chimalistac, Álvaro Obregón, 01070 Ciudad de México, CDMX, Mexico
MXN 9,409/month
Telephone Advisor - WhatsApp - Email64850067550467124
Indeed
Telephone Advisor - WhatsApp - Email
**Tres R is seeking a TELEPHONE ADVISOR - WHATSAPP - EMAIL in Coyoacán, Mexico City** --------------------------------------------------------------------------------------- Join our team as a **Telephone Advisor, WhatsApp, and Email Specialist**! **Requirements:** * Completed high school education * Minimum call center experience * Strong verbal communication skills and positive attitude * Immediate availability for morning or afternoon shifts * Residence in Mexico City (CDMX) or the Metropolitan Area **We offer:** * Competitive base salary * Attractive performance-based incentives * Statutory benefits * Immediate response and hiring process **Interested candidates should apply through this channel.** We look forward to meeting you soon! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Online Media *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694bfcd33d00003d0013695c&source=indeed*
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
Negotiable Salary
Collection Executive, Monday to Friday, Call Center64850067470851125
Indeed
Collection Executive, Monday to Friday, Call Center
At **GRUPO COPERVA**, we value talent, commitment, and the efforts of our team; therefore, we offer a **competitive salary, commissions, statutory benefits, and attractive additional benefits**. * Call center collections experience * High school diploma (in progress or completed) * Strong verbal communication skills * Basic PC proficiency **Benefits**: * Base salary: $9,367.68 plus commissions * Statutory benefits (social security, vacation, vacation bonus, and year-end bonus) * Specialized medical services * Cafeteria service * Savings fund * Referral bonuses * Team-building activities and incentives * Work schedule: Monday to Friday, 10:00 a.m. to 6:00 p.m. * Days off: Saturday and Sunday * Located 5 minutes from Chabacano Metro Station **Apply through this channel if you meet the requirements and you will be contacted** Job type: Full-time Salary: $9,367.68 – $13,000.00 per month Benefits: * Savings fund * Gym discount * Referral program * Cafeteria service Work location: On-site employment
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
MXN 9,367/month
Operations Coordinator64850067394434126
Indeed
Operations Coordinator
**REQUIREMENTS:** Bachelor’s degree, incomplete undergraduate degree, or technical degree in economics-administration, engineering, sciences, or related fields. Minimum two years of experience in a similar position in a Call Center (collections experience is mandatory), managing teams (verifiable). Proficiency in Microsoft Office suite (intermediate-to-advanced Excel, Word, and PowerPoint for executive presentations). Experience with predictive dialers and digital collection tools; generally, Call Center management systems. Leadership, coaching, and feedback skills applied to team members. Effective communication and problem-solving abilities. Analytical and synthetic capacity, ability to identify trends and make decisions. Residence near the workplace (no more than 1 hour and 20 minutes away). **RESPONSIBILITIES:** Supervision and coordination of operations for assigned campaign staff in the call center, including supervisors and telephone agents. Ensuring achievement of financial and recovery targets assigned to the campaign. Monitoring performance metrics and preparing reports to enhance team efficiency. Defining and implementing collection strategies, as well as preparing executive reports and summaries. Client interaction and meetings. **WORK SCHEDULE:** Monday to Friday: 8:00 AM to 7:00 PM (with one-and-a-half-hour break and lunch). Saturday: 8:00 AM to 2:30 PM, including break time. **WE OFFER:** Monthly salary ranging from $15,000.00 to $18,000.00 MXN, depending on qualifications. Productivity bonus for achieving objectives. Statutory benefits. Life insurance and health plans (dental, nutritional, vision, pet, etc.). Parking space. Cafeteria. **WORK LOCATION:** Torre Área, 10 minutes from MB and Perisur Trolleybus station.
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 15,000-18,000/year
Customer Service Executive64844682787331127
Indeed
Customer Service Executive
**Customer Service Executive** What are we looking for in you? * Completed high school education in **business or administrative fields**. * **Minimum 1 year of experience** in telephone customer service (preferably in insurance or financial services). * Excellent **spelling and writing skills**. * Proficiency in **CRM** and **call center platforms**. * Customer-oriented mindset, organizational skills, and strong communication abilities. Your challenge * Handle **incoming and outgoing calls** from customers, agents, and business partners regarding: * General information * Policy inquiries, payments, and claims * Post-issuance services from various insurance providers * Accurately record each interaction in the **CRM**, ensuring full traceability and comprehensive documentation. * Route and provide **timely follow-up** on requests requiring support from other departments. * Strive for **first-contact resolution**, prioritizing customer satisfaction and peace of mind. * Actively participate in **continuous improvement programs, feedback sessions, and training initiatives**. Your benefits * **Base salary:** $9,000 gross * **Quarterly performance bonus** * Statutory benefits: * Social Security * Year-end bonus (aguinaldo) * Vacation days * Vacation premium * **Additional benefits:** * Life insurance * Medical expense insurance * Paid personal days (in addition to vacation days) * Additional Christmas bonus on top of the year-end bonus * **Bi-weekly payroll** * **Work schedule:** Monday to Friday, 8:00 AM to 5:00 PM * Rotating Saturdays **once per month** (availability required) **Location:** 5 minutes from Six Flags. **Apply now and join a team that makes a difference in customer service!** We want to get to know you and grow together with you. Employment type: Full-time Salary: Up to $9,000.00 per month Workplace: On-site
Alfredo de la Huerta 15, Miguel Hidalgo 3 Ra. Secc., Tlalpan, 14250 Ciudad de México, CDMX, Mexico
MXN 9,000/month
PHONE AGENT / HELP DESK / ALVARO OBREGON64844682628611128
Indeed
PHONE AGENT / HELP DESK / ALVARO OBREGON
MAJOR OIL & GAS SECTOR COMPANY REQUIRES FOR ONE OF ITS PROJECTS: **PHONE AGENT** **LOCATION: ALVARO OBREGON (ON-SITE)** **RESPONSIBILITIES:** * End-to-end management of tickets requested by clients; responding to inquiries and complaints efficiently and professionally; help desk and service desk system operation; generation of metrics **REQUIREMENTS:** * Minimum 2 years of experience as a phone agent in a help desk environment * High school diploma or completed technical degree * ITIL knowledge preferred or equivalent * Experience with Microsoft Office suite **WE OFFER** * Monthly gross salary of $9,233 * Statutory benefits * Enhanced benefits (20-day bonus, 12 vacation days, 75% vacation premium, punctuality bonus, grocery vouchers) Job type: Full-time, fixed-term or project-based Salary: $9,233.00 per month Benefits: * Grocery vouchers Application question(s): * Please describe your Excel proficiency * Please state your highest verifiable level of education * How many years of experience do you have as a phone agent in a help desk environment? Work location: On-site employment
Pedro Luis Ogazón 84, San Ángel, Álvaro Obregón, 01000 Ciudad de México, CDMX, Mexico
MXN 9,233/month
CUSTOMER SERVICE - MONDAY TO SATURDAY64844682661250129
Indeed
CUSTOMER SERVICE - MONDAY TO SATURDAY
**Tres R is seeking CUSTOMER SERVICE - MONDAY TO SATURDAY in Benito Juárez, Mexico City** ----------------------------------------------------------------------------------------- **TELEPHONE ADVISOR** **WE OFFER** * **Competitive base salary** * **Attractive performance incentives** * **Statutory benefits** from day one * **Agile process:** immediate response and hiring **REQUIRED PROFILE** * Completed or incomplete high school education * Minimum experience in **call centers** * Strong verbal communication skills, positive attitude, and courteous demeanor * Immediate availability for **morning or afternoon shifts** * Residence in **Mexico City or the Metropolitan Area** **Apply through this channel.** **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Customer service **Industry:** Online Media *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694ab1b85300003000be616f&source=indeed*
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
Negotiable Salary
BBVA ATC Tower Telephone Executive648446827097631210
Indeed
BBVA ATC Tower Telephone Executive
DESCRIPTION JOIN ONE OF THE TOP FINANCIAL INSTITUTIONS TO WORK IN MEXICO TELEPHONE EXECUTIVE Requirements: * Completed junior high school We offer: WE OFFER: BASE SALARY $8600 + NET BONUSES BIWEEKLY PAYMENTS* * 12 DAYS OF VACATION * 15-DAY CHRISTMAS BONUS * 25% VACATION AND SUNDAY BONUS * IMSS SOCIAL SECURITY * PRODUCTIVITY BONUS * IMMEDIATE HIRING * PAID TRAINING Work location: CDMX, AT THE BBVA TOWER Immediate hiring If you meet the profile and are seeking an excellent professional development opportunity, apply through this channel. We will contact you shortly. 56 10 32 58 22 REQUIREMENTS Completed junior high school Age 19 to 40 years Minimum 3 to 6 months of experience in call centers, collections, or customer service
Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
MXN 8,600/month
Telephone Customer Service Executive for E-commerce648446824994591211
Indeed
Telephone Customer Service Executive for E-commerce
We are hiring! – Customer Service Call Center Are you passionate about delivering excellent customer service and do you have experience in e-commerce? This opportunity is for you! Position: Customer Service – Call Center Schedule: Monday to Friday, 9:00 AM to 6:00 PM Work Mode: On-site (with possibility of remote work after 3 months, subject to performance) Requirements: Previous experience in customer service (call center or similar) Experience in e-commerce / iCommer(s) Proficiency in computer use and digital tools Strong communication skills, service-oriented attitude, and solution-focused mindset Key Responsibilities: Customer support via phone, chat, and/or email Order, shipping, and return follow-up Resolution of customer inquiries and issues Data entry and system information updates We Offer: Competitive salary Statutory benefits Ongoing training Excellent work environment Opportunity to work from home after 3 months Position Type: Full-time Salary: $8,364.00 per month Work Location: On-site employment
Presa Santa Rosa 223, Irrigación, Miguel Hidalgo, 11500 Ciudad de México, CDMX, Mexico
MXN 8,364/month
WFM Specialist648446824819231212
Indeed
WFM Specialist
**Overview** Founded in 1973, Inter\-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter\-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra\-high net worth individuals. Inter\-Con employs over 35,000 security personnel world\-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter\-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high\-requirement security solutions. *Inter\-Con is Everywhere Security Matters.* **Job Summary:** As a WFM Specialistr, you will report to our current and Future Operations Manager. Our growing and dynamic team is focused on supporting the scheduling operations for Inter\-Con’s most important resources: our security guards. If you have great communication skills, are interested in scheduling, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed. **Duties/Responsibilities:** * Manage daily scheduling operation by fixing broken schedules. * Sourcing in case of any special event (TAS) for specific contracts. * Communicate with Officers efficiently and quickly to address gaps in scheduled hours. * Provide frequent updates to the Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and dark posts. * Apply available techniques (72 hr. rule, massive texting, hold overs/ early ins, etc) and methodologies to source effectively for all portfolios and contracts. * Leverage available systems to optimize scheduling and reduce operational costs. **Required Skills/Abilities:** * Experience with MS Office Suite * Excellent Customer Service skills * Able to interact within Inter\-Con’s corporate environment and effectively communicate with all levels of management. * Able to work effectively in a fast\-paced environment and meet strict deadlines. * Excellent time\-management, organization and multi\-tasking skills required. * Team player with business maturity, enthusiasm, and a positive work attitude. * Sense of urgency. * Experience with CRMs * WFM / Dispatching background, or experience as a Call Center Supervisor at least * Proactive problem solver that takes initiative. **Other Requirements:** · Prolonged periods of sitting at a desk and working on a computer. · 24/7 availability (included holidays, weekends, etc.) · Commute to physical location (100% on site). **Benefits:** * Base salary * Law benefits * Above law benefits: 15 days of holiday since first year, life insurance, major medical insurance, grocery vouchers * Employee discounts Job Type: Full\-time Pay: $30,000\.00 \- $32,000\.00 per month Ability to commute/relocate: * 11320, Anáhuac I Sección, CDMX: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * This role requires open shift availability to work in any of our shifts. Do you have open availability? (mandatory) Experience: * WFM / Call Center Supervisor: 2 years (Required) Language: * English (Required) Work Location: In person
Lago Viesca 14, Anáhuac I Secc, Miguel Hidalgo, 11320 Ciudad de México, CDMX, Mexico
MXN 30,000-32,000/year
Recruitment and Selection Analyst648446822588191213
Indeed
Recruitment and Selection Analyst
### **MASS RECRUITMENT AND SELECTION ANALYST FOR CALL CENTER** Join our recruitment team at KONECTA **Work location:** Plaza Toreo **(Cuatro Caminos)** **We offer:** * Monthly base salary of $12,000 * Statutory benefits * Performance-based bonus * Life insurance * Discounts at various establishments * Job stability * Career development plan * Working hours: 9 a.m. to 6 p.m., Monday to Friday (Saturdays required depending on target achievement) **Responsibilities:** * Posting job vacancies on employment platforms * Understanding call center or contact center profiles * Candidate screening * Competency-based interviews * Document verification * Rehiring validation * Administration of psychometric tests **Requirements:** * Minimum 6 months of verifiable experience in mass recruitment (recent) * Familiarity with recruitment platforms * Familiarity with psychometric assessment platforms * Partially completed or completed bachelor’s degree related to the position If you have relevant experience**, apply through this channel; we will contact you.** At Konecta, as a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance. We do not request medical certificates confirming non-pregnancy or HIV status. All our processes are free of charge and fully transparent
Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
MXN 12,000/year
Part-time / Evening Telephone Operator648446822432011214
Indeed
Part-time / Evening Telephone Operator
A MAJOR TELECOMMUNICATIONS COMPANY, RECOGNIZED NATIONALLY AND GLOBALLY, IS SEEKING: TELEPHONE AGENTS Requirements: * Minimum 6 months of call center experience * Completed high school diploma (verifiable) * Strong verbal communication skills We offer: * Monthly base salary of $9,450 (gross) * Bonus of $2,000 to $4,000 (based on attendance, punctuality, and productivity) * Statutory benefits effective immediately * Additional benefits * Paid training Schedule: Monday to Sunday with rotating weekly days off / 6 hours (Evening shift)
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
MXN 9,450/month
Early Collections Analyst, CDMX648446821958431215
Indeed
Early Collections Analyst, CDMX
Totalplay is seeking your talent for our Payment and Billing Advisor team. !!WE ARE NOT A CALL CENTER!! **IMMEDIATE HIRING: 5541037846** **WE OFFER:** \- Base salary \- Variable bonus \- Statutory benefits \- Life insurance \- Work equipment. **Responsibilities:** Manage the accounts and invoices portfolio of customers in designated districts, conduct phone calls, negotiations, and handle incidents. We are looking for candidates with: \- Customer service experience \- Collections process experience \- Basic computer skills \- Strong verbal communication skills **JOIN TOTALPLAY!!!** Send your CV to 55 67 87 40 85 Employment type: Full-time Salary: $11,000.00 \- $20,000.00 per month Benefits: * Salary increases * Employee discounts * Special discounts and preferential pricing * Life insurance * Free uniforms Education: * Completed high school diploma (Preferred) Experience: * Customer service: 1 year (Preferred) Work location: On-site employment
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 11,000-20,000/year
Control Center / Full-Time (Call Center)648446822278431216
Indeed
Control Center / Full-Time (Call Center)
TOTALPLAY IS LOOKING FOR YOUR TALENT. WE ARE A CALL CENTER IN CONSTANT GROWTH, AND WE ARE SEEKING: **CONTROL CENTER ANALYSTS** * Customer service\-Sales\-Validation Full-time schedule, Monday through Sunday, with rotating days off REQUIREMENTS: * Six months of call center experience in customer service and sales (preferred) * Completed high school diploma * Strong verbal communication skills * Proficiency in using PCs BENEFITS: * Base salary of $9,500 gross * $1,000 bonus (for attendance and punctuality) * Uncapped commissions * Immediate statutory benefits (vacation, vacation bonus, year-end bonus, insurance) * 100% paid training **IMMEDIATE HIRING** MEDICAL SERVICE LOCATION: Odessa, near Metro Eje Central
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
MXN 9,500/month
TELEPHONE AGENT – PART-TIME648442438065931217
Indeed
TELEPHONE AGENT – PART-TIME
**Tres R is seeking a TELEPHONE AGENT – PART-TIME in Cuauhtémoc, Mexico City** ---------------------------------------------------------------------------------- **Telephone Agent** **Requirements:** * Completed or incomplete high school education * Minimum call center experience * Strong verbal communication skills and positive attitude * Immediate availability for morning or afternoon shifts * Residence in Mexico City (CDMX) or the Metropolitan Area **We offer:** * Competitive base salary * Attractive performance-based incentives * Statutory benefits * Immediate response and hiring **Interested candidates may apply through this channel.** We look forward to meeting you soon! **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Online Media *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69496bcf3900003900b6c3cd&source=indeed*
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
Negotiable Salary
Human Resources Recruitment and Selection648442437757471218
Indeed
Human Resources Recruitment and Selection
**MASS RECRUITMENT AND SELECTION ANALYST FOR CALL CENTER** Join our recruitment team at KONECTA. **Work Location:** Plaza Toreo **(Cuatro Caminos)** **We Offer:** * Base monthly salary of $12,000 MXN * Benefits mandated by law * Bonuses for achieving targets * Life insurance * Discounts at various establishments * Job stability * Career development plan * Working hours: 9:00 AM to 6:00 PM, Monday through Friday (Saturdays required depending on target achievement) **Responsibilities:** * Support both sites in attraction and recruitment processes (as requested) * Posting job openings on employment platforms * Knowledge of call center or contact center profiles * Candidate screening * Competency-based interviews * Document verification * Rehiring verification * Administration of psychometric tests **Requirements:** * Minimum 6 months of verifiable experience in mass recruitment (recent) * Familiarity with recruitment platforms * Familiarity with psychometric assessment platforms * Partially completed or completed bachelor’s degree If you meet these requirements, **apply through this channel; we will contact you.** At Konecta, as a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance. We do not request medical certificates confirming non-pregnancy or HIV status. All our hiring processes are free and transparent. Employment Type: Full-time Salary: $8,500.00 – $14,000.00 MXN per month Benefits: * Salary increases * Transportation assistance or service * Complimentary beverages * Savings fund * Employee discounts * Gym membership discounts * Special discounts and preferential pricing * Option for indefinite-term contract * Life insurance * Cafeteria service * Company-provided mobile phone Education: * Partially completed or ongoing bachelor’s degree (Mandatory) Work Location: Onsite
Perif. Blvd. Manuel Ávila Camacho 438b, Naucalpan, 53489 Naucalpan de Juárez, Méx., Mexico
MXN 8,500-14,000/year
Customer Service Call Center648442437443871219
Indeed
Customer Service Call Center
**Important: Integrated Health Services Administrator GMM** We are hiring!!! **CALL CENTER OPERATORS** **POSITION OBJECTIVE:** To attend to and provide support—via phone, email, and other channels—to beneficiaries, physicians, providers, and their customers, delivering solutions to each party’s requirements and adding value in every interaction. **SPECIFIC JOB DESCRIPTION:** **Daily Responsibilities:** * Answer phone calls, emails, and/or messages from beneficiaries, physicians, and providers; prior experience with GMM preferred. * Resolve inquiries raised by individuals contacting the Health Care Center. * Provide telemedicine support in strict adherence to established protocols. * Record contact details and data in the designated software system. * Follow customer service procedures and policies for beneficiaries, physicians, and providers. * Conduct follow-up and authorization of hospital discharges reported to you, ensuring account validation and identification of non-applicable charges. * Authorize medical procedures, diagnostic tests, and medications according to the authorization matrix. * Attend to and follow up on users reporting medical emergencies, ensuring logistical coordination of necessary resources for transport and hospital admission where required. * Report any operational deviations to the Health Care Center Supervisor. **Periodic Responsibilities:** * Attend supervisor-led feedback and calibration sessions, as well as those conducted by the Workforce Management (WFM) and Quality teams. * Comply with instructions and participate in feedback sessions led by the Supervisor, Coordinator, and/or Medical Manager. **Occasional Responsibilities:** * Support the Medical Department in tracking service delivery, including ambulance services, home care, etc. * Assist the Medical Evaluation Department in authorizing medical procedures. * Participate in activities defining medical authorization criteria and/or developing catalogs. * Support assigned operational departments. **JOB SPECIFICATIONS:** **Soft Skills:** * Service-oriented attitude * Strong communication skills * Friendliness * Patience * Ability to work under pressure * Tolerance * Teamwork **We Offer:** * Competitive salary * Grocery vouchers * Subsidized cafeteria * Statutory benefits **Work Schedule:** * Monday through Sunday * Two mid-week days off Employment Type: Full-time Benefits: * Grocery vouchers Education: * Completed high school diploma (Preferred) Experience: * Customer service: 1 year (Preferred) Language: * English (Preferred) Work Location: On-site
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
Negotiable Salary
Call Center Quality Analyst | Immediate Hiring648442437601291220
Indeed
Call Center Quality Analyst | Immediate Hiring
**Quality Analyst – C8 Contact Center** **Location:** Miguel Ocaranza 148, Col. Merced Gómez, Álvaro Obregón **Work Mode:** On-site **Salary:** $10,000 net monthly **Job Description** At C8, we are seeking a highly analytical and results-oriented **Quality Analyst**, responsible for ensuring compliance with service standards, driving continuous process improvement, and delivering excellence in customer experience. **Responsibilities** * Monitor and evaluate agent interactions (calls, emails, and chats) using quality control tools. * Verify adherence to scripts, operational protocols, and established service standards. * Provide structured, objective, and timely feedback to support agent competency development and performance improvement. * Prepare and present quality reports with analysis of key metrics, such as standard compliance, customer satisfaction, and first-contact resolution. * Actively participate in calibration sessions with supervision and training teams. * Collaborate on the design, updating, and standardization of scripts, procedural manuals, and training materials. **Requirements** * Minimum of **1–2 years’ experience as a Quality Analyst in a Contact Center** * Knowledge and proficiency in quality monitoring tools and CRM systems. * Ability to analyze data and produce executive-level reports. * Excellent oral and written communication skills. * Skill in delivering data-driven, constructive feedback. * Strong attention to detail and commitment to quality standards. * Ability to work independently and collaboratively within a team. * Proficiency in **Microsoft Office (Excel, Word, and PowerPoint)**. * Age: **26–35 years**. **We Offer** * **Minor medical expense insurance** effective from the first month. * **Net monthly salary of $10,000**. * Job stability. * A professional environment focused on continuous improvement and talent development. **Interested candidates who meet the profile may apply through this channel or contact Tania Martínez at 56 5731 9340** Employment Type: Full-time Salary: Starting at $10,000.00 per month Benefits: * Salary increases * Employee referral program * Medical insurance * Vision insurance * Dental insurance Workplace: On-site employment
Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
MXN 10,000/month
Morning Shift Telephone Executive648442437913611221
Indeed
Morning Shift Telephone Executive
**Tres R is seeking a MORNING SHIFT TELEPHONE EXECUTIVE in Benito Juárez, Mexico City** --------------------------------------------------------------------------------------- **TELEPHONE EXECUTIVE** **Responsibilities**: Customer support via chat and phone Follow-up on payment commitments **Requirements**: Education: High school diploma Experience: Not required; we provide training **We offer**: Unconditional base salary Attendance and punctuality bonus of $600 Uncapped commissions starting at $3,000 Statutory benefits from day one Immediate hiring **Schedule**: Morning shift Fixed day off: Sunday **Apply through this channel** **Desired education level:** High school **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Online Media *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69496b5f3200002e00771785\&source\=indeed*
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
MXN 600/biweek
Telephone Customer Service Agent648442437120021222
Indeed
Telephone Customer Service Agent
**HR CONNECT S.A. DE C.V. is seeking a Telephone Customer Service Agent in Coyoacán, Mexico City** ------------------------------------------------------------------------------------------------------ ### **Telephone Customer Service Agent** **Join our team and deliver an excellent customer experience!** We are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center. ### **Requirements** * Completed high school diploma (full, legible certificate) * Minimum of **1 year of customer service experience in a multichannel call center** * Proficiency in PC usage and digital tools * Excellent voice tone, diction, and spelling * Strong customer service orientation ### **Responsibilities** * Provide customer support through multiple channels: **phone calls, chat, and email** * Resolve customer inquiries and guide them regarding their **online purchases** * Assist with: + Order tracking + Exchanges and returns + Departmental card transactions + Billing ### **We Offer** * Statutory benefits from day one * **Monthly food vouchers** (deposited during the second half of each month) * **Life insurance** * **$1,000 retention bonus** upon completing 3 months with the company ### **If you meet the profile and seek job stability, this opportunity is for you.** **Apply now and become part of our team!** **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6949954d6900003b00367d77\&source\=indeed
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
Negotiable Salary
Telephone Customer Service – Immediate Hiring648442436807691223
Indeed
Telephone Customer Service – Immediate Hiring
**HR CONNECT S.A. DE C.V. is seeking Telephone Customer Service Representatives – Immediate Hiring in Coyoacán, Mexico City** ------------------------------------------------------------------------------------------------------------------- ### **Telephone Customer Service – Immediate Hiring** **Join our team and deliver an outstanding customer experience!** We are looking for service-oriented individuals with excellent communication skills and prior customer service experience to join our multichannel call center. ### **Requirements** * Completed high school diploma (full and legible certificate) * Minimum of **1 year of experience in multichannel call center customer service** * Proficiency in PC usage and digital tools * Excellent voice tone, diction, and spelling * Strong commitment to customer service ### **Responsibilities** * Provide customer support through multiple channels: **phone calls, chat, and email** * Resolve customer inquiries and guide them regarding their **online purchases** * Assist with: + Order tracking + Exchanges and returns + Department store credit card transactions + Billing ### **We Offer** * Statutory benefits from day one * **Monthly food vouchers** (deposited during the second biweekly pay period) * **Life insurance** * **$1,000 retention bonus** upon completing 3 months with the company ### **If you meet the profile and seek job stability, this opportunity is for you.** **Apply now and become part of our team!** **Desired education level:** Basic **Desired experience level:** Interns **Departmental function:** Customer service **Industry:** Consumer services *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694989603900003700b6d199\&source\=indeed
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
Negotiable Salary
Customer Service Telephone Operator648442436651531224
Indeed
Customer Service Telephone Operator
**HR CONNECT S.A. DE C.V. is seeking a Customer Service Telephone Operator in Tlalpan, Mexico City** ------------------------------------------------------------------------------------------------------- ### **Customer Service Telephone Operator** **Join our team and deliver an excellent customer experience!** We are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center. ### **Requirements** * Completed high school education (full and legible certificate) * Minimum of **1 year of customer service experience in a multichannel call center** * Proficiency in PC use and digital tools * Excellent voice tone, diction, and spelling * Strong customer service orientation ### **Responsibilities** * Provide customer service through multiple channels: **phone calls, chat, and email** * Resolve customer inquiries and guide them regarding their **online purchases** * Assist with: + Order tracking + Exchanges and returns + Departmental credit card transactions + Billing ### **We Offer** * Statutory benefits from day one * **Monthly food vouchers** (deposited during the second half of the month) * **Life insurance** * **$1,000 retention bonus** upon completing 3 months with the company ### **If you meet the profile and seek job stability, this opportunity is for you.** **Apply now and become part of our team!** **Desired education level:** Basic **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Consumer services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694992986900003b00367c34\&source\=indeed*
Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
Negotiable Salary
Telephone Customer Service Executive648442436499231225
Indeed
Telephone Customer Service Executive
**HR CONNECT S.A. DE C.V. is seeking a Telephone Customer Service Executive in Miguel Hidalgo, Mexico City** ----------------------------------------------------------------------------------------------------------------------- ### **Telephone Customer Service Executive** **Join our team and deliver an excellent customer experience!** We are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center. ### **Requirements** * Completed high school education (full, legible certificate) * Minimum **1 year of customer service experience in a multichannel call center** * Proficiency in PC use and digital tools * Excellent voice tone, diction, and spelling * Strong commitment to customer service ### **Responsibilities** * Provide customer support through multiple channels: **phone calls, chat, and email** * Resolve customer inquiries and guide them regarding their **online purchases** * Assist with: + Order tracking + Exchanges and returns + Departmental credit card transactions + Invoicing ### **We Offer** * Statutory benefits from day one * **Monthly food vouchers** (deposited during the second biweekly pay period) * **Life insurance** * **$1,000 retention bonus** upon completing 3 months with the company ### **If you meet the profile and seek job stability, this opportunity is for you.** **Apply now and become part of our team!** **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Manufacturing / Operations **Industry:** Manufacturing, Consumer Goods *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69498aad3900003700b6d22d&source=indeed*
Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
Negotiable Salary
Call center No experience required648442434603531226
Indeed
Call center No experience required
**Customer service via chat!** ---------------------------------- ### **WE OFFER** * Base salary: $8500 * Statutory benefits * Retention bonus: 900 * Referral bonus: 1000 * Paid training ### **Schedule** * Day shift: 12:00 pm to 8:00 pm **Apply now and start your professional career!** ----------------------------------------------
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
MXN 8,500/month
Talent Acquisition Recruiter648442435093771227
Indeed
Talent Acquisition Recruiter
**Join our team at Grupo Manju as:** ***"Talent Attraction Analyst"*** **We offer:** * Salary: MXN $12,000 net per month * Statutory benefits. * Professional development opportunities. * Schedule: Monday to Thursday, 10:00 AM–6:00 PM; Friday, 10:00 AM–3:00 PM. **Requirements:** * Bachelor’s degree in Psychology, Business Administration, or related field. * Minimum two years of experience in Recruitment and Selection—preferably within restaurants or call centers—is mandatory. * Must reside near the workplace. **Responsibilities:** * Recruitment and selection of operational staff for branches. * Management and administration of various job boards/social media platforms to post vacancies. * Selection process: initial, in-depth, and competency-based interviews. * Candidate screening: administering and interpreting psychometric tests and reference checks. * Tracking candidate submissions to internal clients for selection and hiring. * File compilation and management. * Reporting on recruitment and selection metrics. **Key skills:** * Effective and persuasive communication. * Results-oriented mindset with a strong sense of urgency. * Organizational skills and ability to manage multiple processes simultaneously. * Empathy and excellent interpersonal skills when engaging with candidates. ***IF YOU ARE INTERESTED, APPLY THROUGH THIS CHANNEL OR CONTACT US AT THE FOLLOWING NUMBERS: 5 5 1 1 3 2 9 7 6 8 \- 5 5 3 4 5 2 9 4 3 3*** Employment type: Full-time Salary: Starting from MXN $12,000.00 per month Work location: On-site
Ladera 201, Lomas de Bezares, Miguel Hidalgo, 11910 Ciudad de México, CDMX, Mexico
MXN 12,000/year
Call Center Executive – Customer Service. Mon–Sat648442435413771228
Indeed
Call Center Executive – Customer Service. Mon–Sat
*At* ***ODONTORED Dental Insurance****, we are seeking talented individuals to join our Call Center team, focused on delivering high-quality service to our insured members and partners.* ***Requirements:*** * *Education: Completed high school diploma or technical degree* ***(or related field).*** * *Minimum* ***6 months of Call Center experience.*** * *Basic proficiency in* ***Office**** (desirable).* * *Knowledge of* ***Telephone Etiquette.*** ***Competencies:*** * *Service-oriented attitude.* * *Results-driven mindset.* * *Organization and follow-up skills.* * *Teamwork and ability to work under pressure.* * *Web browsers and search engines: (Agility in retrieving information online or from internal databases)* ***We offer:*** * *Base salary of* ***$8,500.00*** *gross per month.* * *Bonus of* ***$2,000.00*** *(for punctuality, attendance, productivity, and quality)* * *Grocery vouchers:* ***$838.26*** * *Paid training.* * *Superior benefits: (Most benefits begin after 3 months, except for grocery vouchers, savings fund, and IMSS)* * *Health membership with Welbe.* * *Life insurance, dental insurance, vision insurance.* * *Savings fund:* ***9%*** * ***30 days*** *of year-end bonus.* * *Quality-of-life program with Betterfly.* ***Schedule:*** * *Monday to Saturday: 9:00 a.m. to 5:00 p.m.* * *Fixed day off:* ***SUNDAY****.* ***Work location:*** *We are located at* ***Paseo de la Reforma #373*** *, very close to Metrobús El Ángel station (MB Line 7)* *If you are interested in this position,* ***send your CV to 56 3299 9691*** *to schedule your interview.* Employment type: Full-time Salary: $8,500.00 – $11,500.00 per month Benefits: * Vision insurance * Dental insurance * Life insurance * Grocery vouchers Workplace: On-site
Río Volga 89 Tercer Piso, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico
MXN 8,500-11,500/month
Senior Dispatch / Call Center Supervisor648442434933791229
Indeed
Senior Dispatch / Call Center Supervisor
**Company Overview** Glory is a global leader in cash management technology solutions, serving the financial, retail, cash processing center, and gaming industries. Our technologies and process engineering services help businesses in over 100 countries optimize cash handling, movement, and management—ensuring efficiency, cost reduction, and an enhanced customer experience. **Position Purpose** The Senior Dispatch Supervisor is responsible for leading the technical dispatch and customer service center in a 24x7 environment, ensuring rapid decision-making, operational continuity, and strict adherence to SLAs. This role manages coordinators, dispatch analysts, and call center agents, guaranteeing efficient resource planning, integration with support teams, and optimization of costs and productivity. Additionally, it contributes to improving the customer experience through agile and effective processes, promoting governance, continuous improvement, and high service standards. **Requirements:** * Bachelor’s degree in Business Administration, Engineering, Logistics, or related fields. * Minimum 5 years of experience in dispatch operations or technical route management. * Proficiency in dispatch systems (e.g., OFSC, ITSM, ERP) and advanced Excel. * Basic English desirable (email comprehension and composition). * Desired certifications: ITIL, Lean, Change Management, ISO 9001, Six Sigma (Green Belt or Black Belt). * Power BI knowledge desirable. * Experience with route optimization tools. * Knowledge of process automation (RPA). **Key Responsibilities:** * Ensure operational efficiency and SLA compliance. * Develop and enforce customer service standards. * Plan and manage resources, shifts, and workforce—including call volume forecasting and staffing requirements. * Implement standardized policies and procedures. * Monitor KPIs and propose corrective and preventive actions to ensure maximum call center efficiency per client agreements. * Develop the team and foster a high-performance culture. * Identify and implement process improvements and efficiency opportunities. **Key Competencies:** * **People Management**: Leadership and team development. * **Service Delivery**: In-depth knowledge of technical and customer support processes. * **SLA and KPI Management**: Monitoring and ensuring compliance. * **Process Improvement**: Redesign for efficiency. * **Strategic Influence**: Negotiation skills and internal cross-functional integration. **We Offer:** * Direct, indefinite-term employment contract. * 100% nominal compensation structure. * Benefits exceeding statutory requirements. * Life insurance. * Electronic vouchers. * 30-day year-end bonus. * 50% vacation premium. *At Glory Global Solutions, we believe in diversity and inclusion. We uphold equal opportunity without discrimination based on gender, race, age, religion, sexual orientation, or any other potentially exclusionary factor.*
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
Negotiable Salary
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