Customer Service

Description

**Beyond Experience is seeking Customer Service Representatives in San Rafael \- Cuauhtémoc, Ciudad de México** --------------------------------------------------------------------------------------------- **Part-Time Customer Service and Phone Follow-up Assistant** ========================================================================== Beyond Experience Ciudad de México, Reforma Area Part-time \| In-person modality Monthly income exceeding $12,000 **Job Description** -------------------------- Travel agency Beyond Experience is seeking personnel to join its Customer Service and Follow-up department. This position focuses on providing information about tourism services, following up with interested customers, and assisting in scheduling appointments at partner hotels. **Responsibilities:** -------------- * Customer phone support * Providing information about tourism services and vacation experiences * Following up with interested customers * Updating and managing the customer database * Scheduling and confirming appointments * Referring customers to the sales department at Hotel Sheraton Reforma and Hotel Hyatt **Requirements:** --------------- * Completed or incomplete high school diploma (Bachillerato) * Experience in customer service, call centers, or telemarketing (preferred) * Strong verbal communication skills and courteous demeanor * Basic computer proficiency * Service-oriented attitude and sense of responsibility **We Offer:** -------------- * Base salary: $9,500 net monthly * Weekly productivity bonus: $1,000 * Paid training * Monthly income exceeding $12,000 * Opportunities for professional growth * Excellent work environment **Work Schedule:** ------------ * Monday to Friday: 9:00 a.m. to 4:00 p.m. * Saturdays: 9:00 a.m. to 2:00 p.m. **Position Type:** ------------------- * Part-time **Additional Compensation:** ------------------------ * Weekly bonus * Productivity bonus **Work Location:** --------------------- * Offices located near MB Reforma, Ciudad de México * In-person employment Interested candidates are invited to apply through this platform to proceed with the selection process. **Preferred Education Level:** High School (Upper Secondary) **Preferred Experience Level:** Entry Level **Departmental Function:** Marketing / PR / Communications **Industry:** Leisure, Travel, and Tourism **Skills:** * customer service * proactivity * client service *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a1478024300003100bcee8d\&source\=indeed*