Customer Service Executive – Call Center / Students

Description

Job Summary: We are seeking a Customer Service Executive – Call Center for a leading banking company, focused on fraud risk detection and mitigation. Key Highlights: 1. Customer and financial transaction protection 2. Excellent team-oriented work environment 3. Development of communication skills **Customer Service Executive – Call Center** **Location:** * **Metro Nativitas/Eugenia, Benito Juárez.** A leading banking-sector company is looking for a **Customer Service Executive – Call Center**, dedicated to delivering high-quality solutions and services to customers nationwide. In this role, you will be responsible for ensuring fraud-related risk detection and mitigation, supporting customer protection and safeguarding the integrity of financial transactions. **Responsibilities:** * Inbound/outbound calls * Filing of bank inquiry tickets **Requirements:** * Minimum of **6 months’ experience in call center campaigns** * **Completed high school diploma.** * Excellent written and verbal communication skills. * Strong teamwork ability and results orientation. **We Offer:** * **Base salary: $9780\.03 gross** * **Productivity bonus: $1,275\.** * **Statutory benefits**: IMSS, Infonavit, year-end bonus (aguinaldo), vacation days, vacation premium, and Sunday premium. * **Enhanced benefits**: Minor medical expense insurance, accident insurance, funeral expense insurance, and department store discounts. **Benefits:** * Savings fund * Discounts and preferential pricing * Medical expense insurance * Life insurance * Productivity bonus **Choose your schedule:** * 11:00 \- 17:00 * 15:00 \- 21:00 * 17:00 \- 23:00 **Work Schedule:** Monday to Sunday, with one rotating day off **Training Start Date:** MONDAY, JUNE 01, 2026 **Training Duration:** 33 days, Monday to Saturday // 100% salary-paid