Bilingual Call Center Agent

Description

Job Summary: Bilingual Call Center Agent for customer service and sales, promoting car rental services and resolving inquiries. Key Highlights: 1. Bilingual call handling and sales promotion 2. Customer consultation and follow-up 3. Collaboration to enhance customer experience **Bilingual Call Center Agent \| Afternoon Shift** **What Are We Looking For?** * 2 years of call center experience (sales or customer service) * **Fluent conversational English (mandatory)** * Completed high school education * Basic CRM proficiency * Excellent communication skills and results orientation * Availability to work in Santa Fe **What Will You Do?** * Handling inbound and outbound calls * Promoting and closing sales of car rental services * Providing clear guidance on rates, terms, and conditions * Resolving inquiries and following up with customers * Entering information into the system (CRM) * Collaborating across departments to enhance customer experience **What We Offer** * Base salary: **$17,730\.85 per month (100% payroll)** * Attendance bonus \+ Annual performance bonus * Statutory benefits and benefits exceeding statutory requirements **Schedule:** Monday to Sunday, 2:00 pm to 10:00 pm **Monday to Friday in office** **Work from home on Saturdays and Sundays with equipment provided by the company!** **Midweek day off** **Location:** WeWork Santa Fe (next to Plaza Samara) Salary: $15,300\.00 per month Application Question(s): * Have you previously worked in telephone sales or sales closing? * Are you available to work Monday through Sunday, considering a midweek day off and a hybrid schedule (Monday to Friday in office, weekends from home)? Education: * Completed high school (Mandatory) Experience: * Call center (sales or customer service): 2 years (Mandatory) * CRM software: 2 years (Mandatory) Language: * English (Mandatory) Workplace: On-site employment