Infrastructure Engineer Expert

Description

* Av. Felix Cuevas 366 Piso 2 Tlacoquemecatl, CIUDAD DE MÉXICO, MX, 03200 * INFORMATION TECHNOLOGY * 8921 * GO\_MX\_3TI * Ekia BOUSSOUI **Job Description** ------------------- **About AXA** As a world\-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can. **About the entity**AXA is becoming a sustainable tech\-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. At AXA Group Operations, we want to be recognized in three fields of action:* State\-of\-the\-art Data Technology to drive customer experience * State\-of\-the\-art Procurement \& Sourcing to drive efficiency and better manage risks * High\-Performing Global Team for stronger partnerships with AXA entities **Job position pitch****About the job****Job purpose**To be a technical expert in the Linux product domain. This is a technical role including analysis, project, BAU, and audit remediation to meet the requirements AXA GO \& Partners This person is able to work in an Agile OS product Team within a multinational team supporting Axa Partners across Europe and Globally. **Main missions** * Engineer (Build) and test solutions, document accordingly and handover to operations team. * Provide 3rd level support to the operations function (on \& offshore). * Undertake project activities. * Drive process improvement initiatives (e.g. Automation, documentation \& transition to offshore team) * Support pro\-active maintenance, including software upgrades, patching, hardening, vulnerability management, capacity management, inventory management. * Ensure that agreed service levels are met. Ensure audit compliance is maintained to agreed levels. MEASURES: * Project tasks completed to “on time, on budget on specification” (OTOBOS) standard * Meet Target Letter KPI for man\-days lost as a result of P1 incidents * Operational targets for incident resolution, work request processing, etc. * Zero outages resulting from lack of maintenance, inadequately planned changes, etc. * Performance issues are identified and resolved with no customer impact * Audit/compliance deliverables maintained within deadlines Impact job dimension: * 8000\+ Virtual guest servers running Linux, managed by Puppet. * Physical servers running Linux * On Premise, Private and Public cloud: + Infrastructure as a Service + Infrastructure as Code * LDAP User authentication services **Expected skills \& experience** We are looking for someone with the following experience and skills: **Experience** Experience managing: + Redhat Enterprise Linux and/or Centos 5\-10\. + Linux or Unix servers of any\-distro in numbers 100’s\-1000’s of servers. + Redhat Directory Server / DS389 / OpenLDAP would be a plus Experience working with DevOps methodologies using Git and Puppet, or one of the major configuration management toolsets e.g. Ansible/Salt/Chef. * Professional experience gained during several years in respective areas with a significant period of time working in an OPS context. * Very good expertise in one or more of the assigned technologies, respective multi\-year hands on and vendor\-approved accreditations. * Have interest in Infrastructure technologies (Network, virtualization, OS, storage, middlewares, …) allowing to have pro\-active and efficient discussions with various AXA Go teams to bring solutions during incidents or projects. * Process oriented thinking, structured approach and familiarity with the ITIL process of an international enterprise scale IT Service delivery organisation with offshore presence * Communicative and team\-minded personality with a high sense of responsibility and quality, and the ability to create plans and coordinate the delivery over multiple teams. * High motivation and ability to work under pressure * A successful computer science education (University, Technical College etc.) is a big plus * Key behavioural skills include: Communication (written and oral) Creativity and Innovation Analytical / problem solving Planning \& organising Teamworking / knowledge sharing Autonomy KEY INTERFACES Internal and external: Technical teams in multiple countries all over the world: * Database * Networks * Storage * Architecture * Incident, Problem \& Change Management * Project Office Vendors, including: * Red Hat * IBM * HP * Capgemini * Puppet **What we offer** We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT\+, disabled persons, or people of different origins) and to promoting Diversity \& Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.