**HR CONNECT S.A. DE C.V. is seeking a Contact Center Agent – Customer Service in Benito Juárez, Mexico City** ---------------------------------------------------------------------------------------------------------------- ### **Contact Center Agent – Customer Service** Are you looking for job stability and an environment where your customer service experience is valued? We are seeking talent to join our **multichannel support team**, delivering a positive experience to our customers. ### **Profile We Are Seeking** * Completed high school diploma (certificate required) * Minimum of **12 months** of customer service experience * Proficiency in computer use and digital platforms * Excellent verbal and written communication skills * Service orientation and problem-solving ability ### **Key Responsibilities** * Customer service via **incoming calls, chat, and email** * Guidance on purchasing processes across digital platforms * Follow-up on requests related to: + Order status and tracking + Exchanges, returns, and clarifications + Departmental card transactions + Invoice issuance and validation ### **What We Offer** * Statutory benefits * Grocery vouchers * Life insurance * **$1,000 retention bonus** upon completing 3 months * Job stability and professional development **If you meet these requirements and seek stable employment, apply now and join our team.** **Desired Education Level:** High School (Upper Secondary) **Desired Experience Level:** Entry Level **Departmental Function:** Manufacturing / Operations **Industry:** Consumer Services *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694e9d288600006e00a04c7a&source=indeed*