**QUALITAS is seeking a Collections Supervisor in Picacho-Ajusco-Tlalpan, Mexico City** ------------------------------------------------------------------------------------------- Would you like to join the leading auto insurance company? We’re looking for talent! Collections Supervisor (AJUSCO) Quálitas: We insure cars, we care for people. Responsibilities: Execute collections strategies, ensuring activity compliance, evaluating team performance, and implementing training programs for staff development to achieve established objectives. Prepare weekly productivity reports for the department, reporting service levels and inventories of clarifications and pending items to management, to monitor team performance, identify opportunities for improvement, and enhance efficiency. Perform monthly and annual accounting closings, preparing reports on the status of financial and tax information delivery from branch offices, validating and monitoring the collections bridge account balance. Develop departmental process manuals, creating workflow diagrams and automating processes. Ensure that branch cash cutoffs and financial and tax information remain up-to-date per Institutional Policy, maintaining internal communication with respective departments. Conduct monthly team-building activities, effective and assertive communication practices, and continuous improvement initiatives, holding biweekly periodic meetings and workshops explaining various scenarios and real-life examples of incidents encountered during collections implementation—aimed at increasing team productivity, quality, and efficiency. Requirements: Education: *ONLY* Bachelor’s degree in Accounting or Public Accounting Knowledge of Basic Accounting and Excel (assessment required) Experience as a Collections Analyst or Collections Supervisor (preferred) Availability to attend an in-person interview Clean Credit Bureau record We offer: Base salary of $24,000 MXN (gross) Statutory and above-statutory benefits (SGMM, 30-day year-end bonus, SV, PTU, gym partnerships, academic scholarships, internal university, among others) 100% payroll processing Direct employment with the company Psychological support for employees Career development plan Working hours: Monday to Friday, 8:30 AM to 6:30 PM Work location: Carretera Picacho-Ajusco 236, Jardines en la Montaña, Tlalpan, 14210 Mexico City, CDMX **Desired education level:** Bachelor’s degree (completed) **Desired experience level:** Mid-level **Departmental function:** Accounting / Finance **Industry:** Insurance / Insurance company **Skills:** * Accountants * Collections Supervisor * Clean Credit Bureau record *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694c1d663d00003d00136ce1&source=indeed*