On-Site Support / End-User Support

Description

Summary: Seeking an On-Site Support / End-User Support professional for hardware, desktop, and local incident handling. Highlights: 1. Hands-on hardware and desktop support 2. Strong experience in on-site support environments 3. Able to work independently and interface directly with users Important IT company At the Latin American level, growth requires: **On-Site Support / End-User Support (not a development role)** ***Focus areas*** * Hands-on hardware and desktop support * End-user / floor support * Local incident handling and coordination * Physical presence in the office as needed ***Profile expectations*** * Strong experience in on-site support environments. * Comfortable with hardware troubleshooting and break/fix. * Able to work independently and interface directly with users. * Prior financial services experience is a plus, but not required. ***Logistics*** * Work model: Primarily on-site (not remote). * Language: Spanish required. * English working proficiency. **ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL** (Will be evaluated). **If you are a foreigner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.** **Job type**: Remote. **Location**: Mexico **Salary**: Open. **Benefits**: Excellent superior benefits. Apply and send your CV to monica punto gonzalez arroba gsb punto lat Type of position: Full-time Salary: $20,000.00 - $25,000.00 per month Application question(s): * Do you reside in Mexico? Language: * English (Mandatory) License/Certification: * Work visa in Mexico? (Mandatory) Work location: On-site employment