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CUSTOMER SERVICE ANALYST (COYOACÁN AREA)

$MXN 14,000/month
Indeed

Company

Job typeFull-time
Workplace typeHybrid
Experience levelNo experience limit
Education levelBachelor's Degree

Description

A company with over 10 years of experience providing residential and industrial installation services to public and private sectors is seeking a ***Customer Service Analyst for the La Otra Banda, Coyoacán area.*** *TO JOIN OUR TEAM, YOU ONLY NEED TO HAVE:* * **Minimum 1 year of experience (call center, operational roles, or similar).** * Incomplete or completed bachelor’s degree in Business Administration, Law, or related field. * Basic proficiency in Excel and Microsoft Office suite. * Availability to rotate shifts **(Monday to Sunday, 2 weekdays off, 10 hours per day).** * Willingness to relocate (preferred). *RESPONSIBILITIES:* * Tracking administrative and operational procedures. * Assigning tracking numbers to field personnel. * Managing documentation with clients, suppliers, or government agencies. * Updating databases and information control systems. * Preparing and documenting progress in various status reports and systems. * Supporting departmental activities. * Following up on incidents until resolution. * Ensuring service-level standards. * Field visits (if necessary). *WE OFFER:* * Base salary of $14,000\.00 per month, tax-free. * Statutory benefits. * Job stability. * Growth opportunities. * **Hybrid schedule (remote and on-site work).** Join us and become part of a company that values your potential and provides you with the tools to thrive in the professional world! SEND YOUR CV TO 55 4772 3726 OR APPLY THROUGH THIS CHANNEL. Salary: $14,000\.00 per month Benefits: * Flexible working hours * Option for an indefinite-term contract Application question(s): * Availability to rotate shifts Experience: * Call center or operational roles: 1 year (Mandatory) Work location: Hybrid remote work in La Otra Banda, CDMX

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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