Description
A company with over 10 years of experience providing residential and industrial installation services to public and private sectors is seeking a ***Customer Service Analyst for the La Otra Banda, Coyoacán area.***
*TO JOIN OUR TEAM, YOU ONLY NEED TO HAVE:*
* **Minimum 1 year of experience (call center, operational roles, or similar).**
* Incomplete or completed bachelor’s degree in Business Administration, Law, or related field.
* Basic proficiency in Excel and Microsoft Office suite.
* Availability to rotate shifts **(Monday to Sunday, 2 weekdays off, 10 hours per day).**
* Willingness to relocate (preferred).
*RESPONSIBILITIES:*
* Tracking administrative and operational procedures.
* Assigning tracking numbers to field personnel.
* Managing documentation with clients, suppliers, or government agencies.
* Updating databases and information control systems.
* Preparing and documenting progress in various status reports and systems.
* Supporting departmental activities.
* Following up on incidents until resolution.
* Ensuring service-level standards.
* Field visits (if necessary).
*WE OFFER:*
* Base salary of $14,000\.00 per month, tax-free.
* Statutory benefits.
* Job stability.
* Growth opportunities.
* **Hybrid schedule (remote and on-site work).**
Join us and become part of a company that values your potential and provides you with the tools to thrive in the professional world! SEND YOUR CV TO 55 4772 3726 OR APPLY THROUGH THIS CHANNEL.
Salary: $14,000\.00 per month
Benefits:
* Flexible working hours
* Option for an indefinite-term contract
Application question(s):
* Availability to rotate shifts
Experience:
* Call center or operational roles: 1 year (Mandatory)
Work location: Hybrid remote work in La Otra Banda, CDMX