*This job posting comes from the Talenteca.com job board* ### **Job opening at Laboratorios Tornel, located in Fraccionamiento Lago Esmeralda, Atizapark – Atizapán de Zaragoza, State of Mexico** **LABORATORIOS TORNEL** Laboratorios Tornel, a 100% Mexican company, is dedicated to the care and well-being of animal health across small, medium, and large species. **We are seeking:** **Customer Service Analyst** **Education:** Technical degree or Bachelor’s degree in Business Administration | Economics | Accounting **Experience:** * Electronic invoicing (Facturación 4.0) * Inventory management * ERP system experience (SAP preferred) * Customer service **Responsibilities:** * Receive, enter, and record customer orders in SAP. * Request order release from Administration and Finance if the customer has no outstanding balance with the company. * Issue invoices in SAP according to the products being delivered to the customer. * Track customer shipments using tracking numbers. * Prepare credit notes when required (e.g., damaged goods, pricing discrepancies, services, etc.). * Identify customer categories and points of sale to assign appropriate promotions. * Select courier services for order deliveries based on customer location. **We offer:** * Salary: MXN $12,000 gross per month * 15 days’ year-end bonus (aguinaldo) * 12 vacation days after completing one year of service * 25% vacation premium * MXN $1,200 monthly food vouchers * Savings fund contribution: 12.5% * IMSS (Mexican Social Security Institute) coverage * Life insurance **Work Location:** Atizapán Industrial Park, Fraccionamiento Lago Esmeralda (Atizapark) **PLEASE CONFIRM YOUR ABILITY TO COMMUTE TO THIS WORK LOCATION** **Working Hours:** Monday to Thursday: 8:00 a.m. – 5:30 p.m. Friday: 8:00 a.m. – 2:00 p.m. **If you are interested in this opportunity, apply through this platform or send a WhatsApp message to:** **fifty-five – sixty – seventy – fourteen – thirty-seven** **Required Education Level:** Bachelor’s degree or higher **Required Experience Level:** Mid-level **Departmental Function:** Logistics / Transportation **Industry:** Pharmaceuticals **Skills:** * Proactive * Dynamic * Responsible *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6945facc3f00003300552900&source=indeed*