Customer Service Executive

Description

Job Summary: We are seeking an Operations Assistant with customer service and administrative skills to join our financial team, contributing to financial inclusion and professional growth. Key Highlights: 1. Unique opportunity at a leading financial sector company 2. Personal and professional growth 3. Excellent work environment and continuous training **Compartamos Bank seeks Customer Service Executive in Mixcoac \- Benito Juárez, Mexico City** ---------------------------------------------------------------------------------------------------------- Sole opportunity to work as **OPERATIONS ASSISTANT** at a leading financial sector company **Compartamos Bank seeks your talent** **Join our team!** **Our vision is to contribute to financial inclusion by generating social, economic, and human value—creating opportunities for our customers and employees, who are our primary motivators in fulfilling our sense of purpose.** **We offer outstanding career opportunities with the potential to impact many people through our daily work. Our company has been recognized by institutions such as GPTW as one of the best places to work in Mexico, receiving multiple awards that reflect our commitment to people.** **We offer:** * Base salary: $10,000 MXN per month. * Statutory benefits (**IMSS, INFONAVIT, Christmas bonus, vacation, profit-sharing, FONACOT**) * Enhanced benefits (**food vouchers (12%), savings fund (4%), savings account, 30-day Christmas bonus, life insurance, pension plan, annual retention bonus**) * Work schedule: Monday to Friday (availability to attend some Saturdays for integration activities) * Monthly performance-based bonus * **Contributions calculated based on your integrated daily base salary** * Personal and professional growth * Excellent work environment * Continuous training * Discount Network (Cinemas, Hotels, Flights, Universities, Restaurants, Department Stores, Opticians, Laboratories, and others) * Maternity and Paternity benefits * Minor medical expense insurance * Payroll-deductible loans * Complimentary uniforms * Statutory holiday rest days * Direct employment contract with the company (NO outsourcing) **WE WORK MONDAY TO FRIDAY**, from 8:00 AM to 6:30 PM **What do you need to apply?** * High school diploma or equivalent (mandatory) * Residence within a maximum 1-hour commute * Minimum verifiable experience of 6 months in administrative functions, data entry, or customer service * Proficiency in software, databases, and office tools * **No outstanding credit bureau debt (MANDATORY)** Skills: * Effective communication * Process follow-up * Results orientation * Teamwork * Organized * Service-oriented attitude * Frustration tolerance **RESPONSIBILITIES:** * Customer inquiries and issue resolution * Support for office staff * Database management * Review and data entry of credit applications * Credit bureau inquiries and document filing * File compilation * YOU ARE THE IDEAL CANDIDATE—APPLY NOW! **Interested candidates, please send a WhatsApp message to\*** **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Financial Services **Skills:** * teamwork * customer service * decision-making *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69f112d33700002f00607af4\&source\=indeed*