Description
Position Summary:
Provide operational and administrative support in collections, billing, bank reconciliation, and academic management, ensuring payment tracking and timely assistance to students and faculty.
Key Highlights:
1. Key support in administrative and financial processes.
2. Management of academic spaces and institutional communication.
3. Timely assistance to students, faculty, and external clients.
**Position Objective**
Provide operational and administrative support in collections, billing, bank reconciliation, academic space management, and institutional communication, ensuring accurate payment tracking and administrative activities for Undergraduate and Continuing Education programs, as well as timely assistance to students, faculty, and external clients.
**Main Responsibilities**
* Support in **collections and billing** processes.
* Preparation, dispatch, and follow-up of **invoices**.
* Reconciliation of **bank transactions**.
* Administrative follow-up of **Undergraduate and Continuing Education payments**.
* Support in **academic space management and allocation**.
* Preparation and dispatch of **institutional notices**.
* Organization and control of **administrative documentation**.
* Generation and management of **Zoom links** for academic and administrative activities.
* Assistance and routing of **administrative inquiries** from students, faculty, and external clients.
* Support in the **operational follow-up of processes** of the Subdirectorate of Student Services and Outreach.
**Required Competencies**
* Document organization and control.
* Proficiency in billing and bank reconciliation systems.
* Clear and effective communication (oral and written).
* Service orientation and customer service skills.
* Ability to work collaboratively in teams and across departments.
* Proficiency in digital tools (Excel, Word, videoconferencing platforms).
**Academic Qualifications**
* Technical diploma or Bachelor’s degree in Administration, Accounting, Business Management, or related field (preferred).
**Desired Experience**
* Minimum 1 year of experience in administrative functions, billing, collections, or customer service.
Salary: $9,200\.00 \- $10,000\.00 per month
Benefits:
* Company parking
* Medical expense insurance
* Life insurance
Workplace: On-site employment