*This job posting comes from the Talenteca.com job board* ### **Job opening for TOP MART HOLDINGS, SAPI DE CV in Centro - Metepec, Estado de México** ### **TRAINING AND DEVELOPMENT MANAGER** We are looking for a training leader with experience creating training programs for restaurant operations, focused on talent development, process standardization, and ensuring excellent customer service. **Key Responsibilities:** * Design, implement, and improve training programs for operational and administrative areas. * Identify training needs and performance gaps. * Deliver training for openings, refresher sessions, and branch updates. * Audit branches and verify correct execution of operational and service processes. * Develop and update operational manuals and procedures. * Monitor managerial programs, coaching, and leader development. **Requirements:** * Bachelor's degree in Administration, Psychology, Human Resources, or related field. * Minimum of 5 years of experience in training, instructional design, and performance evaluation. * Experience in the restaurant industry. * Skills in coaching, leadership, communication, organization, and results orientation. **Offer:** * Net salary $20,000 to $25,000 depending on experience * Monday to Friday 9am-6pm + Saturday 12pm-9pm * Project with direct impact on brand growth and standardization **Desired education level:** Bachelor's - graduated **Desired experience level:** Expert level **Departmental function:** Manufacturing / Operations **Industry:** Restaurants **Skills:** * Coaching * Assertive communication * People management *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6909364f3f00003c00ec370e&source=indeed*