MacStore, a leader in Latin America in the distribution of Apple products and services. (APR Apple Premium Reseller). At MacStore, you will receive the necessary technical training for your position and gain lifelong experience. We are looking for: **Loyalty Programs Manager / Marketing Focus** ------------------------------------------------------------ Requirements: * 3 years of experience in similar roles. * Completed bachelor's degree. Responsibilities: * Ensure the proper implementation and operation of the company's loyalty program, designing strategies that positively impact the program. * Carry out necessary actions to retain, maintain, and strengthen the customer database. * Extensive knowledge of loyalty/membership programs. * Data analysis and management, numerical, analytical, and organized. * Excellent Excel (Office) skills; knowledge of CRM platforms (Salesforce, Sugar, Hot Spot, Sales Manago). Key Activities: * Promote, supervise, measure, and monitor the loyalty program and its operations within the company. * Monitor and define the monthly, quarterly, and annual marketing plan for the loyalty program. * Strategic business analysis and thinking regarding incentives, trends, and results. * Define customer journey by acquisition channel. * Ensure achievement of weekly, monthly, and quarterly KPIs. We Offer: * Statutory benefits * Monthly food vouchers worth $400 * Life insurance * Funeral expense assistance * Profit sharing (PTU) * 17 initial days of Christmas bonus * Gross monthly salary of $40,000 Additional Benefits: * Savings fund * Year-end bonus * Discounts with commercial partners Join the great MacStore family. Submit your resume and we will contact you shortly.