Technical Support / MacStore Polanco

Description

Job Summary: Join MacStore as a Technical Support specialist, where you will receive specialized training and valuable hands-on experience in repair, consultation, and Apple platform management. Key Highlights: 1. Guaranteed Apple technical training 2. Professional stability and growth 3. Paid Apple certification and employee discounts MacStore is the leader in Latin America for Apple product and service distribution (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your role and lifelong applicable experience. Come join our community as: **Technical Support!!** BRANCH: * **MacStore Polanco** **WE OFFER:** STATUTORY AND ABOVE-STATUTORY BENEFITS FROM DAY ONE: * Monthly salary: $9,900 \+ commissions * Monthly food vouchers * 100% IMSS registration * Life insurance and funeral expense assistance * Direct employment contract with the company * 17-day year-end bonus (increases based on seniority) * 12 days of vacation * Vacation premium * Up to 3 months’ profit-sharing * Free uniforms * Job stability and career growth * Ongoing training BENEFITS ABOVE STANDARD STAFF LEVEL: * **Paid APPLE certification** * Salary of $11,000 after certification * Commissions for services * Savings fund * Christmas bonus in December * Employee discount on Apple brand products and discounts with prestigious brands. **REQUIREMENTS:** * Passion for technology and the Apple brand * Minimum 6 months of relevant experience * Full-time availability * Schedule: 11 AM–8 PM or 12 PM–9 PM, Monday through Sunday, with one weekday day off * Education: Completed high school diploma * Not currently enrolled as a student **RESPONSIBILITIES:** * Customer service at the support counter * Repair of computer equipment and mobile phones * Management of service and warranty platforms * Consultation on Apple device usage and configuration * Tracking and handling of product warranties **If you meet the profile, apply through this channel!!**