Bilingual Hostess

Description

Position Summary: A prestigious restaurant in the Historic Center is seeking a Hostess to provide a personalized experience for its guests, managing reservations and addressing their needs. Key Highlights: 1. Personalized attention and excellent service to guests. 2. Reservation management and table assignment. 3. Maintaining a welcoming atmosphere and resolving issues. A prestigious restaurant located in the Historic Center, reflecting the historical and cultural environment of Mexico City—whose buildings stand out not only for their beauty but also for a service philosophy centered on personalized attention—seeks staff for: **HOSTESS (GUEST SERVICE)** OBJECTIVE: * Provide all restaurant services to our guests from the moment they arrive, as well as fulfill any needs they may have during their stay. JOB REQUIREMENTS: * Gender: Unrestricted * Marital Status: Unrestricted * Education: Bachelor’s degree in Tourism (graduated or intern) or related field. * **Language: Intermediate-to-advanced conversational English.** * Experience: Minimum of 2 years in a similar position. * Flexible availability for work shifts. KNOWLEDGE: * Proficiency in Microsoft Office suite. JOB FUNCTIONS: * Greeting our guests * Managing reservations via OpenTable * Assigning tables * Addressing any guest needs * Maintaining the work area in perfect condition; it must always be clean. * Complaint log and follow-up PERSONAL ATTITUDES: * Friendly and courteous * Neat and professionally presented * Punctual * Honest * Discreet * Pleasant appearance * Responsible * Empathetic CAPABILITIES AND SKILLS: * Customer attention and service * Strong verbal communication skills * Immediate response capability * Problem-solving ability WE OFFER: * Base salary + attractive tips * Statutory and above-statutory benefits * Grocery vouchers * Life insurance * Complimentary meal service * Medical membership * Discounts at El Chopo laboratory * Discounts at our other locations * Etc. **ROTATING SCHEDULES.**